Most clients that purchase or sell a home are directly involved throughout the process, from the initial listing and marketing plan right through to handover of the keys. Since this is such an important time, it is essential that the client feels secure and has confidence in his chosen Real Estate Company. At Engel & Völkers Castelldefels – Gavá this is exactly what we do. By choosing us you have already become a part of our team, where you will be consulted and encouraged to participate in the planning strategies we put in place, whether it is to list and sell your home, or to find you that perfect new home.
We call our clients the day before closing to see if there is anything that they need before going to the closing. We also call them six weeks after closing and again eight weeks later to make sure that everything is fine and that they are happy. Only then do we transfer the closed client to our Past Client Care program.
Our concern for our clients does not end with the purchase or sale of your home. We value maintaining an ongoing relationship with our clients – past and present. Engel & Völkers Castelldefels – Gava is here to help throughout the moving process, and after.
We can connect you with reliable service companies to look after your home, pool and garden whenever you are abroad. We invite you to profit from our detailed knowledge of the local market and our worldwide contacts. We believe that our clients – our satisfied clients – are our number one asset.