From July 1st, new tenants won’t be able to open an account until their tenancy contract has been registered with EJARI.
EJARI is Dubai’s rental contract registration system which until recently wasn’t mandatory unless tenants needed to apply for residence visas for family members or were seeking potential dispute resolution through RERA.
In the past, residents were allowed to activate their DEWA account and apply for an EJARI at a later stage. From July 1st, this will no longer be the case.
To register your tenancy contract, you will have to go to any of the 800 real estate offices approved by Dubai Land Department. Once the EJARI is attested, the customer will receive a welcome message from DEWA via email and SMS including the account and premise numbers as well as a link to pay the security deposit. Once the security deposit is paid, water and electricity will be activated in the dwelling.
The good news about this regulation is that it will save tenants time and effort as the trip to a DEWA happiness center to activate the service will no longer be required.
This will minimize physical visits to government departments and will also support efforts to achieve the directives of His Highness Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai and Chairman of the Executive Council of Dubai, to make the government paper free by 2021.