The technology to overcome the difficulties during the emergency state
A time to reap the fruits of previous achievements
According to Ainhoa Cervera, a young agent who has been with the Engel & Völkers Madrid office since the end of November 2019, February, as is often the case, was not a good month. However, her marketing efforts at that time have been rewarded after the COVID-19 crisis broke out. She makes an example through a client who saw all her seasonal reservations cancelled on the three rental properties she owned. After relying on her services, the client has once again a wide variety of offers to rent out the properties.
Achieving success during the coronavirus crisis
Patricia Escribano has been with the Engel & Völkers Madrid office since November 2018 and says that she has never in her life had to face a situation like this. During her time with the company she has worked in offices at Estrella, Ibiza and Retiro with great success. The best proof of her professionalism can be found in the fact that, in the middle of the COVID-19 crisis and in a city as affected as the capital, she is managing to attract new clients and properties.
The importance of being proactive in the real estate market
This is proved by Diana Barriuso, an agent in the area of La Rambla in Santa Cruz de Tenerife. Her property branch opened on March 6th, 8 days before the Spanish government declared a state of emergency. However, this professional did not waste any time. On March 13th she had already made her first property sale.
The difficult but successful telematic management of property sales in Cerdanya
Esteve Ravés has been working as an agent for the Engel & Völkers Cerdanya office for more than 4 years and probably never faced such a difficult situation as the one in the last days. Before the declaration of the state of emergency and the lockdown, a client was interested in a house as an investment for a price of 285,000 euros. The situation made the client come up with three demanding conditions: an approved valuer had to value the property in person, the notary had to commit to making the agreement public even if quarantine was extended, and the owners' association had to accept that the property could be used as a tourist rental.
The agent Esteve Revés, through the available telematic channels, was able to satisfy the client's demands and resolve the issues during the negotiation with the seller. At the last minute, the client threatened to pull out if the agent did not reduce the fees. After much effort, the agent stood firm and made the client see that it was a fair amount. Today, the deposit contract has been signed and the transfers have been made without any problems.
Trust as a basis for selling properties during the virus crisis
Stephan Richert is an agent based in Denia and says that, in 2019, he worked with clients who lived in London and were interested in buying a house here. In fact, they even booked one, but some last minute contingencies prevented them from coming over. However, Stephan knew what they wanted and needed so well that, in the midst of the coronavirus crisis, he called them assuring them that he had the perfect house for them. And so that was it. After seeing the photos, he got them to sign the deposit contract. They're looking forward to seeing their new home.
The Costa del Sol doesn't stop
Nathalie Alabert is an agent at the Engel & Völkers Marbella office specialising in international clients. Her extensive experience in the sector and the three languages she speaks have made it possible to close a deal in the midst of a coronavirus crisis. This had been carried out a few weeks before the crisis but, with her negotiating skills, she managed to get the notary's office successfully completed by 26th of March.
Virtual solutions to close deals in Altea and Calpe
The following example of property management during lockdown is offered by Raphaël Piqueras and Victoria Kulikova. The work of the former is focusing on attracting buyers and that of the latter on attracting sellers. The result? This collaboration has allowed them to close two sales since the declaration of the state of emergency by successfully overcoming the challenge of teleworking and the impossibility of holding face-to-face meetings with them.
In the first case, Raphaël contacted a Russian client who was previously interested in holiday rentals and investment purchases. However, Victoria convinced him that this was the right time to go for the rent-to-own option. In the second case, both found the ideal property for Belgian clients who were interested in buying as an investment. The uncertainty surrounding tourist rentals allowed them to obtain a very interesting price.
Congratulations to all the agents for their great work during this complicated situation!