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The Real Estate Success Story of Luis Gonell

The story of Luis Gonell, Real Estate Advisor from Miami, Florida

Luis Gonell is a career jumper into the real estate business. Since 2016 he is part of the Engel & Völkers network and works in Florida, USA. Today he tells us his real estate success story from the very beginning.


Sotogrande (San Roque) - The Real Estate Success Story of Luis Gonell

The early days, from the Caribbean to Florida, USA

Born in the sunny Dominican Republic, Luis started working when he was only thirteen years old. Whilst his same age friends were playing on the soccer fields, he worked from 8-5 for a local bank during his summer breaks. He already knew, “If you want something, you have to work hard and be willing to sacrifice.” A few years later by an age of sixteen he was working in sales for a suit manufacturing company and dressed up the business men of the country. “This created a desire for me to be on the other side, to be the one buying the suits.”

Luis started reading books of Dale Carnagie, and Arthur C. Clark which taught him how to be economically independent, how to treat people with respect and how important it was to connect to them and build a social network. He started working in one of the top banks of his country, became employee of the year two years in a row and looked after growing in the company to get into a better position. When he applied, the bank gave the job to one of his colleagues who was the company’s vice president’s nephew. From this point on Luis realised, it is not all about being the best, you also sometimes need connections to help you grow.

How to find your dream job

“I knew that I was good at two things, connecting with people and competing athletically at a high level.” By an age of 22 he had met a lot of different people with good positions in the industry. He started working as a sales manager at ESSO Standard oil for several petrol stations, later in a local newspaper but wasn’t happy about the jobs he was working in. In his freetime he was watching the TV show “Million Dollar Agent” with all its pomp and circumstances, and immediately he knew: “That's exactly what I want to do!”

Solving problems in his twenties

Luis knew now what he wanted to do, but he had a problem. He had no knowledge in English and no visa for the United States. But what he had was the drive to get things done! He applied for several college programs and after long days of researching he finally got what he wanted. Once he arrived in the US, he started working as a food runner, service waiter, pool boy and in room service in Naples FL at the Ritz Carlton Hotel. When his visa was about to expire Luis didn't give up. The drive to start as a real estate advisor was still on his mind and his big dream. He worked very hard, but 2009 hits him as hard as a lot of other US citizens but he still wanted to become a successful real estate agent. Unfortunately he lost his job at the Ritz Carlton and had only one week to find a new one. After days of nonstop researching through the web and making about one hundred phone calls, he found a new job at another five star Hotel in Captiva, Florida. But he still didn't do what he actually wanted to. “So I had to find my connections to get into the real estate business”. Moving to Miami with only $120 in his pocket he started working as a tennis teacher. With a lot of training and spending four years of his life on the court, he had over 400 clients between Miami and the Hamptons. The people he trained ranged from founders of top brands to royalty, public figures, actors, singers and up to very high executives. Still he wasn’t doing for what he came for. “I told my clients that I was always on the wrong side of the net, I want to be the gentleman taking the tennis lessons. This is who I am, I always tell what I feel because I am know people love the truth.”

How to get started in real estate business

Now it was time to become a successful real estate agent! Luis started to study for the test, failed a few times but finished and got his license after seven months. He put his license with small companies but none of them fit into what he was looking for.“I wanted to focus on the ultra high end.” One of his tennis clients was part of the acquisition team at Engel & Volkers Miami. He studied the brand and Engel & Völkers was exactly what he was looking for. “Very elegant and focused on exclusive and luxury properties.”

Once Luis joined Engel & Völkers, his English was still not the best and he had to work hard on his language and grammar skills. “This is very important and very hard when you have to communicate by email with high profile clients.” He knew the most important thing is to have a strong core of value and know your market. “So I started to spend all my days and nights learning about every high end building, every floor plan, what the price per foots are, how long properties stay on the market, everything I could…!” 

Nothing comes easy – Challenges for successful real estate agents 

This time Luis quit the job as a tennis teacher and had no income, after failing through multiple deals he realised real estate is not for everyone and you have to be tough. It was his second year with only $2 in his account and 30k in debt, living in a studio apartment. After one year of hard work he closed the biggest penthouse deal at the W hotel for more than $10,2. Mio US Dollar and he set up a record in Miami Dade County for the highest price per square foot ever sold in the year 2017.

The success of the real estate business

In the summer he goes to The Hamptons, Monte Carlo, Cannes & St. Tropez. This is part of his strategy that helps him to grow in the network. “Being part of the Engel & Völkers brand gives you a huge network of international partners and potential clients.”

Now he has regular deals in the high end estate market of Miami. With the money he made in commission, he was able to have another string to one's bow by founding his company, named Gonell Holdings, which manages several luxurious estate assets in South Florida, but he still works actively at Engel & Völkers Coral Gables. Also he just closed in January 2018 the second highest price penthouse ever sold at the W Hotel Miami Beach for $8,7 Mio US Dollar which is the third highest price per square foot ever sold in the years 2017 and 2018. In the same month he closed another deal at the luxury building One Hotel Miami Beach for $5,6 Mio. US Dollar. “These are amazing achievements that can’t be omitted, I think this helps agents to get encouraged and keep on fighting!”

If you are interested to get in contact with Luis Gonell you can find his contact details on the Engel & Völkers Miami website, also you can contact him directly on his Instagram channel

We would like to thank you, Luis, for your time to tell us your story of success with all its ups and downs. Explore more great real estate success stories of the Engel & Völkers network on our YouTube channel.

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NORKERENS SOTOGRANDE, S.L., Licence Partner of Engel & Völkers Residential GmbH Data Protection Statement



Visiting our Website

Visiting our Shop

Contacting Us by Telephone

Getting in Touch with Us via a Postcard

Together with an Engel & Völkers licence partner, we are looking for a property for you (referral)

Data Protection Statement for Website Visits

This data protection statement for the use of the website https://www.engelvoelkers.com/en-es/sotogrande/ (hereinafter referred to as "the website") is valid as of 23 May 2018.

 

NORKERENS SOTOGRANDE, S.L., in its function as the responsible body (hereinafter referred to as "Engel & Völkers") hereby informs its users that their personally identifiable data will be processed in the following ways when they use the website:

● Personally identifiable data (e.g. e-mail address, given name, family name, title, address, telephone number – hereinafter referred to as "data" or "personally identifiable data") provided by users when they register with the website (e.g. via contact inquiries and newsletter subscription);

● Personally identifiable data transmitted by the user's internet browser each time they access the website. This data is stored in log files, which are also known as server log files. This data includes: IP address (Internet Protocol address) of the accessing computer; name of the page accessed; date and time of access; related URL from which the user accesses the page; amount of transmitted data; status message for successful access; session ID number.

Purpose of Data Processing

Engel & Völkers as the responsible body processes website users' personally identifiable data for the following purposes:

● Fulfilment of user inquiries (e.g. handling contact inquiries, handling requests for regular e-newsletters with advertising information on property listings from Engel & Völkers)

● To allow users to register on the website;

● Technical management of the website and its operative features, including the resolution of technical problems, statistical analysis, tests and research;

● To prevent fraudulent activity or misuse of the website or in connection with the website;

● In order to comply with the requirements of the applicable laws, to protect the security of an individual and the rights and property of Engel & Völkers and to prevent deception or security or technical problems.

The legal basis for the processing of personally identifiable data is Art. 6 I lit. a, b and f of the General Data Protection Regulation (GDPR). The legitimate interest of Engel & Völkers entails the processing of personal data for direct marketing purposes per Art. 6 I lit. f GDPR.

The Nature of the Provision of Personally Identifiable Data and the Consequences of Refusal

The provision of personal data by the user is voluntary. You can freely decide whether to provide personally identifiable data to Engel & Völkers and you may revoke previously declared consent to the processing of personal data. This revocation may lead to it no longer being possible to use the Engel & Völkers website.

Processing Modalities

The processing of users' personally identifiable data is done only where necessary and is done exclusively electronically, in particular by: Collection, registration, organisation, storage, consulting, processing, modification, selection, extraction, comparison, use, interconnection, access and communication, blocking, deletion and destruction of data. The processing operations can be performed electronically and non-electronically.

Access to Data

The personally identifiable data are processed by Engel & Völkers, in particular by

● Employees and consultants who are entitled to administer the website and provide the related services;

● Third-party companies (e.g. IT service providers, hosting providers, etc.) to which Engel & Völkers has outsourced services with processing operations as part of order processing.

Information about Data

As the responsible body, we can provide information about your personally identifiable data. This information can only be provided for the following purposes:

• In the case of fulfilment of legal obligations or obligations under regulations and directives of national or European legislation;

• For defence in court in cases of legal dispute.

Transfer of Data

If your contact request concerns products or services from other companies in the Engel & Völkers Group, Engel & Völkers will transmit the personally identifiable data you enter in this case to the respective company from the Engel & Völkers Group per your previous granting of consent.

There will be no further transfer of your personally identifiable data by Engel & Völkers.

Transfer of Data to Non-EEA Countries

In general, Engel & Völkers does not transfer personally identifiable data to non-EEA countries.

The servers used by Engel & Völkers are located within the European Union.

Storage and Deletion of Data

Engel & Völkers stores personally identifiable data for the time necessary to fulfil the purposes for which said data is collected and processed, including any retention period required by applicable law (e.g. retention of accounting records), in each case for a maximum of 24 months after the collection of personally identifiable information.

Use of Cookies

To improve website usability, Engel & Völkers uses cookies. Cookies are small text files that usually consist of letters and numbers that are stored by the user's web browser on their PCs and contain pseudo-anonymised data. Cookies allow a website to recognise the user's computer, in order to track the browsing of multiple pages of a website and to identify the users who return to a website. There are cookies for technical, analytical and profiling purposes.

The website uses the following technical cookies:

To save the language selection: _icl_visitor_lang_js, _icl_current_language, evlocale.

To save the selection of units of measure: engelundvoelkersconfig.

To save recent searches: LAST_SEARCH.

To save the ID of the watch list: watchlist_id.

To save the test assignment for AB tests: user_ab.

To store allocation to distributed systems for load balancers: BIGipServergroup-rz-webfe-prod.

Engel & Völkers informs users that they can disable or remove cookies in their web browser following the instructions on the following links:

● Internet Explorer ((https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies).

● Mozilla Firefox (https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored).

● Safari (https://support.apple.com/kb/PH19214?viewlocale=en_US&locale=de_DE).

The Website also uses analytical cookies that are set by third parties such as Google (see also Terms of Use for Analysis Tools and Tracking Tools), Adroll (https://www.adroll.com/en-GB/about) /Privacy) and Haufe (https://en.onlinehelp.umantis.com/index.php/Cookies).

In detail these are:

a) Google Analytics

Engel & Völkers uses the Google Analytics web analytics service provided by Google Inc. ("Google") to analyse the use of the web pages. The information that is generated from cookies on the use of the websites are usually transmitted to a Google server in the US and stored there. Engel & Völkers uses Google Analytics exclusively with the extension "ga ('set', 'anonymizeIp', true)" to ensure that IP addresses are processed only as a shortened version and to exclude a direct reference to individuals. Google may disclose data to third parties as long as it is legally required to do so or insofar as third parties process data on behalf of Google. Google will not disclose the user's IP address in conjunction with other Google data.

Users can prevent the recording and storage of data by Google Analytics at any time by installing the Google-issued browser plug-in, which can be downloaded from the following link: https://tools.google.com/dlpage/gaoptout?hl=en-GB

b) Universal Analytics

Engel & Völkers uses the universal analytics features provided by Google. With these features, Engel & Völkers can record and analyse socio-demographic information about users through a Google ID (if available) and Google-generated advertising cookies (DoubleClick). If a Google ID is available, the data controller will also record that data across all devices (for example, if users use a smartphone and a PC) to analyse traffic across all devices.

Users can prevent Google from recording and storing data at any time by installing a Google-issued browser plug-in that can be downloaded from the following link: https://tools.google.com/dlpage/gaoptout?hl=en-GB

c) Google Remarketing and Retargeting

Engel & Völkers uses the Google Analytics advertising features. These allow users who have already visited the site and have shown an interest in certain products to be addressed via targeted advertising on the websites of Google partner networks. Advertising is indicated by the use of cookies that analyse user behaviour during a visit to the website and send targeted product recommendations and advertising based on users' interests.

Users can block Google Remarketing and disable Google's use of cookies for these purposes by accessing the DoubleClick opt-out page. Alternatively, users may disable the use of cookies by third parties by accessing the deactivation page of the Network Advertising Initiative.

Google also offers users the ability to manage their own cookies for advertising parameters: https://tools.google.com/dlpage/gaoptout?hl=en-GB

d) Facebook Remarketing and Retargeting

Engel & Völkers uses remarketing technology for advertising on Facebook. With this technology, users who have already visited the website and are interested in a product or service are addressed by targeted advertising on Facebook in the form of displayed ads. Advertising is realised through the use of cookies via the service provider AdRoll (AdRoll EMEA, Level 6; 1, Burlington Plaza, Burlington Road, Dublin 4, Ireland).

Users can disable targeted advertising via Facebook remarketing technology by disabling the use of third-party cookies on the Facebook Advertising Initiative deactivation page at the following link: http://optout.networkadvertising.org/

This web site does not use profiling cookies.

Social Media Plug-Ins

This website uses social media plug-ins offered the by major social networks (e.g. Facebook and Twitter). When you visit the website, browser data can be transferred directly to the respective social networks, even without direct user interaction. Users acknowledge and agree that the operation of social networking plug-ins is managed directly by the company offering the respective plug-in. When users use the plug-ins via the website (e.g. log in with their access data to a social network or link their accounts), they click on the respective button (such as Facebook's "Like" or "Share" buttons) and connect with the server of this social network, which then sends the content of the plug-in directly to the user's browser.

Engel & Völkers may therefore, in accordance with the terms of use and the privacy policy of the respective social network, receive data relating to users and may add data about users' personal data already collected through their own services. If the user decides to share information with the social networks, he/she also shares data with Engel & Völkers about, for example, his/her preferences. To prevent the social networks from collecting the user's personal information, please check the relevant terms on the social networks' websites.

In particular, the website uses:

a) Facebook

This website uses Facebook social plug-ins operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). If users access the Engel & Völkers pages via Facebook or vice versa, the user's browser will create a direct link to Facebook servers.

If the user is logged on to Facebook, Facebook can assign the user's visit to his or her Facebook account. When the user interacts with the plugins, for example by clicking on the "Like" button or posting a comment, the respective information is transferred directly from the user's browser to Facebook and stored there. The purpose and scope of the processing of data by Facebook, in addition to the respective user rights and settings options for the protection of their privacy, can be found in the Facebook Data Policy (https://www.facebook.com/about/privacy/).

b) Google "+1"

The Website uses the +1 interface of the Google Plus social network operated by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA ("Google"). When the user presses the +1 button, the user's browser will connect directly to Google servers. The content of the +1 interface is transmitted directly from Google to the user's browser and is integrated into the website from there. The purpose and scope of the processing of data by Google, in addition to the respective user rights and settings options for the protection of their privacy, can be found in the +1 Buttons Policy (https://developers.google.com/+/web/buttons-policy).

c) Twitter

The website uses the features of the Twitter microblogging service offered by Twitter, Inc., 795 Folsom Street, Suite 600, San Francisco, CA 94107, USA. By using the Twitter features, the websites visited by the user are linked to their Twitter account and made known to other users. During this process, data is also transferred to Twitter.

Engel & Völkers has no knowledge of the nature, content and extent of the transferred data. The user him/herself can change his/her privacy settings on Twitter in her account settings. See the Twitter Privacy Policy for more information.

To prevent the providers of the respective social media plug-ins from gathering information about users, the latter can log out of the social-media network at the beginning of their visit to the website and delete any possible cookie from their browser.

Rights of the data subject

You are entitled to receive information about the processing of your personally identifiable data (for example the origin of this data, the purpose of the processing, the modalities of data processing). Furthermore, you are entitled at any time to object to the processing of data for the future, to restrict it, or to demand the deletion of the data. Finally, you can prevent the sending of promotional material or the execution of market research or commercial communications at any time.

To summarise, you have a right to:

- Information

- Rectification,

- Deletion (or to be forgotten),

- Limitation of data processing,

- Data transferability,

- Object to the processing of your personally identifiable data,

- Complain to supervisory authorities.

To exercise the above rights and request information, users can write to the following e-mail address sotogrande@engelvoelkers.com or the postal address
NORKERENS SOTOGRANDE S.L.

Puerto Deportivo de Sotogrande, Edificio D, Local 5

11310 Sotogrande (San Roque - Cádiz)

CIF: B-72378409.

In the same way, users can revoke, correct and delete their data at any time.

Contacts

The responsible body for data processing is NORKERENS SOTOGRANDE S.L.

Puerto Deportivo de Sotogrande, Edificio D, Local 5

11310 Sotogrande (San Roque - Cádiz)

CIF: B-72378409.

If you have any questions about our data processors, we will be happy to provide you with an up-to-date list of them.

If you have any questions about this privacy policy and about data protection, please contact Engel & Völkers' external data protection officer:

Dataplus Consulting S.L.

C/ Prado del Arroyo nº 26

28439 Alpedrete, Madrid

gestion@dataplusconsulting.es

If you have a complaint about the way we process your information, you can lodge a complaint with the regulator. This is:

Agencia Española de Protección de Datos

C/ Jorge Juan, 6

28001-Madrid

http://www.agpd.es/portalwebAGPD/CanalDelCiudadano/contacteciudadano/index-ides-idphp.php

___________________________________________________________________________

Data Protection Statement in Connection with Visiting our Shop

This data protection statement is valid as of 23 May 2018.

 
EV MMC SPAIN S.L.U., (hereinafter also called "Engel & Völkers") in its function as the responsible body hereby informs its clients and potential buyers about the personally identifiable data which is collected as standard during a visit to our shop. This is in particular:

● Given name, family name, title, address, telephone number, information on the property request (in the case of a property search) or (in the case of property marketing) information about the property;

● E-mail address, if you have agreed to receive advertising information, in particular property offers;

● and (in cases of purchase/sale or rental of property) bank details, identity information, copy of ID (when buying a property) and land register, electricity, oil and/or gas bills, general individual cost bills, sale contract (when selling a property) or (when renting a property) bank details, information on identity, CV, proof of income, proof of creditworthiness, letting contract.

In the following, this information is referred to as "data" or "personally identifiable data".

Purpose of Data Processing

Engel & Völkers, as the responsible body, processes the personally identifiable data for the following purposes:

● Fulfilment of the contractual relationship (legal basis is article 6 I lit b. GDPR)

● Advertising information on property marketed by Engel & Völkers or licence partners from the Engel & Völkers Group (legal basis is Art. 6 I lit f. GDPR; the legitimate interest of Engel & Völkers entails the processing of personal data for direct marketing purposes.)

Transfer of Data

If your enquiry concerns products or services from other companies in the Engel & Völkers Group, Engel & Völkers will transmit the personally identifiable data you thus enter to the respective company from the Engel & Völkers Group in accordance with your previous granting of consent. We also provide information on referrals.

In addition, your personally identifiable data will only be passed on by Engel & Völkers within the framework of the fulfilment of the contractual relationship and with prior consent from you. In particular, the data is passed on to your contractual partners, notaries and land registries. In this context, Engel & Völkers is also subject to the Money Laundering Act and is, if necessary, obliged to pass on your data to supervisory authorities.

Access to Data

The personally identifiable data is processed by Engel & Völkers, in particular by

● Employees and consultants who provide the services offered;

● Third-party companies (e.g. IT service providers, hosting providers and delivery companies) to which Engel & Völkers has outsourced services with processing operations as part of order processing.

Transfer of Data to Non-EEA Countries

In general, Engel & Völkers does not transfer personally identifiable data to non-EEA countries. The servers used by Engel & Völkers are located within the European Union.

However, Engel & Völkers uses the services of Google Ireland Limited for e-mail communication. Within the framework of the maintenance of these products, Google is also entitled to access to the e-mail communication system in countries that are not in EEA countries. This access is performed on the basis of the EU standard contracts, as well as on the basis of data protection certifications.

Storage and Deletion of Data

Engel & Völkers stores personally identifiable data in connection with a contract for the duration of the retention period specified in the statutory provisions.

In addition, Engel & Völkers stores your data in connection with the receipt of commercial information up until you revoke your consent from Engel & Völkers.

Rights of the data subject

You are entitled to receive information about the processing of your personally identifiable data (for example the origin of this data, the purpose of the processing, the modalities of data processing). Furthermore, you are entitled at any time to object to the processing of data for the future, to restrict this or to demand the deletion of the data. Finally, you can prevent the sending of promotional material or the execution of market research or commercial communications at any time.

To summarise, you have a right to:

- Information

- Rectification,

- Deletion (or to be forgotten),

- Limitation of data processing,

- Data transferability,

- Object to the processing of your personally identifiable data,

- Complain to supervisory authorities.

To exercise the above rights and request information, you can contact the following e-mail address sotogrande@engelvoelkers.com or the postal address NORKERENS SOTOGRANDE S.L.

Puerto Deportivo de Sotogrande, Edificio D, Local 5

11310 Sotogrande (San Roque - Cádiz)

CIF: B-72378409.

Contacts

The responsible body for data processing is NORKERENS SOTOGRANDE S.L.

Puerto Deportivo de Sotogrande, Edificio D, Local 5

11310 Sotogrande (San Roque - Cádiz)

CIF: B-72378409.

If you have any questions about our data processors, we will be happy to provide you with an up-to-date list of them.

If you have any questions about this privacy policy and about data protection, please contact Engel & Völkers' external data protection officer:

Dataplus Consulting S.L.

C/ Prado del Arroyo nº 26

28439 Alpedrete, Madrid

gestion@dataplusconsulting.es

If you have a complaint about the way we process your information, you can lodge a complaint with the regulator. This is:

Agencia Española de Protección de Datos

C/ Jorge Juan, 6

28001-Madrid

http://www.agpd.es/portalwebAGPD/CanalDelCiudadano/contacteciudadano/index-ides-idphp.php

___________________________________________________________________________

Data Protection Statement Relating to Telephone Contact

This data protection statement is valid as of 23 Mayo 2018.

 
NORKERNS SOTOGRANDE S.L., (hereinafter also called "Engel & Völkers") in its function as the responsible body informs its clients and potential buyers about the personally identifiable data which is collected as standard during telephone contact. This is in particular:

● Given name, family name, title, address, telephone number, information on the property request (in the case of a property search) or (in the case of property marketing) information about the property;

● E-mail address, if you have agreed to receive advertising information, in particular property offers;

● and (in cases of purchase/sale or rental of property) bank details, identity information, copy of ID (when buying a property) and land register, electricity, oil and/or gas bills, general individual cost bills, sale contract (when selling a property) or (when renting a property) bank details, information on identity, CV, proof of income, proof of creditworthiness, letting contract.

In the following, this information is referred to as "data" or "personally identifiable data".

Purpose of Data Processing

Engel & Völkers, as the responsible body, processes the personally identifiable data for the following purposes:

● Fulfilment of the contractual relationship (legal basis is article 6 I lit b. GDPR)

● Advertising information on property marketed by Engel & Völkers or licence partners from the Engel & Völkers Group (legal basis is Art. 6 I lit f. GDPR; The legitimate interest of Engel & Völkers entails the processing of personal data for direct marketing purposes.)

Transfer of Data

If your enquiry concerns products or services from other companies in the Engel & Völkers Group, Engel & Völkers will transmit the personally identifiable data you thus enter to the respective company from the Engel & Völkers Group in accordance with your previous granting of consent. We also provide information on referrals.

In addition, your personally identifiable data will only be passed on by Engel & Völkers within the framework of the fulfilment of the contractual relationship and with prior consent from you. In particular, the data is passed on to your contractual partners, notaries and land registries. In this context, Engel & Völkers is also subject to the Money Laundering Act and is, if necessary, obliged to pass on your data to supervisory authorities.

Access to Data

The personally identifiable data is processed by Engel & Völkers, in particular by

● Employees and consultants who provide the services offered;

● Third-party companies (e.g. IT service providers, hosting providers and delivery companies) to which Engel & Völkers has outsourced services with processing operations as part of order processing.

Transfer of Data to Non-EEA Countries

In general, Engel & Völkers does not transfer personally identifiable data to non-EEA countries. The servers used by Engel & Völkers are located within the European Union.

However, Engel & Völkers uses the services of Google Ireland Limited for e-mail communication. Within the framework of the maintenance of these products, Google is also entitled to access to the e-mail communication system in countries that are not EEA countries. This access is performed on the basis of the EU standard contracts, as well as on the basis of data protection certifications.

Storage and Deletion of Data

Engel & Völkers stores personally identifiable data in connection with a contract for the duration of the retention period specified in the statutory provisions.

In addition, Engel & Völkers stores your data in connection with the receipt of commercial information up until you revoke your consent from Engel & Völkers.

Rights of the data subject

You are entitled to receive information about the processing of your personally identifiable data (for example the origin of this data, the purpose of the processing, the modalities of data processing). Furthermore, you are entitled at any time to object to the processing of data for the future, to restrict this or to demand the deletion of the data. Finally, you can prevent the sending of promotional material or the execution of market research or commercial communications at any time.

To summarise, you have a right to:

- Information

- Rectification,

- Deletion (or to be forgotten),

- Limitation of data processing,

- Data transferability,

- Object to the processing of your personally identifiable data,

- Complain to supervisory authorities.

To exercise the above rights and request information, you can contact the following e-mail address sotogrande@engelvoelkers.com or the postal address NORKERENS SOTOGRANDE S.L.

Puerto Deportivo de Sotogrande, Edificio D, Local 5

11310 Sotogrande (San Roque - Cádiz)

CIF: B-72378409.


Contacts

The responsible body for data processing is NORKERENS SOTOGRANDE S.L.

Puerto Deportivo de Sotogrande, Edificio D, Local 5

11310 Sotogrande (San Roque - Cádiz)

CIF: B-72378409.

If you have any questions about our data processors, we will be happy to provide you with an up-to-date list of them.

If you have any questions about this privacy policy and about data protection, please contact Engel & Völkers' external data protection officer:

Dataplus Consulting S.L.

C/ Prado del Arroyo nº 26

28439 Alpedrete, Madrid

gestion@dataplusconsulting.es

If you have a complaint about the way we process your information, you can lodge a complaint with the regulator. This is:

Agencia Española de Protección de Datos

C/ Jorge Juan, 6

28001-Madrid

http://www.agpd.es/portalwebAGPD/CanalDelCiudadano/contacteciudadano/index-ides-idphp.php

___________________________________________________________________________

Data Protection Statement Relating to Contact via Postcards

This data protection statement is valid as of 23 May 2018. 

 
NORKERENS (hereinafter also called "Engel & Völkers") in its function as the responsible body hereby informs its clients and potential buyers about the personally identifiable data which is collected as standard during contact via postcard. This is in particular:

● Given name, family name, title, address, telephone number, information on the property request (in the case of a property search) or (in the case of property marketing) information about the property;

● E-mail address, if you have agreed to receive advertising information, in particular property offers, regular e-newsletters and job offers:

In the following, this information is referred to as "data" or "personally identifiable data".

Purpose of Data Processing

Engel & Völkers, as the responsible body, processes the personally identifiable data for the following purposes:

● Fulfilment of the contractual relationship (legal basis is article 6 I lit b. GDPR)

● Advertising information on property marketed by Engel & Völkers or license partners from the Engel & Völkers Group (legal basis is Art. 6 I lit f. GDPR; the legitimate interest of Engel & Völkers entails the processing of personal data for direct marketing purposes.)

● Advertising information on job offers from Engel & Völkers or licence partners from the Engel & Völkers Group (legal basis is Art. 6 I lit a and f. GDPR; the legitimate interest of Engel & Völkers entails the processing of personal data for direct marketing purposes.)

Insofar as the order for the marketing of a property or the search for a property takes place, Engel & Völkers will store your personally identifiable data as described under "Visiting Our Shops".

Access to Data

The personally identifiable data is processed by Engel & Völkers, in particular by

● Employees and consultants who provide the services offered;

● Third-party companies (e.g. IT service providers, hosting providers and delivery companies) to which Engel & Völkers has outsourced services with processing operations as part of order processing.

Transfer of Data to Non-EEA Countries

In general, Engel & Völkers does not transfer personally identifiable data to non-EEA countries. The servers used by Engel & Völkers are located within the European Union.

However, Engel & Völkers uses the services of Google Ireland Limited for e-mail communication. Within the framework of the maintenance of these products, Google is also entitled to access to the e-mail communication system in countries that are not EEA countries. This access is performed on the basis of the EU standard contracts, as well as on the basis of data protection certifications.

Storage and Deletion of Data

Engel & Völkers stores your data in connection with the receipt of commercial information up until you revoke your consent from Engel & Völkers.

Rights of the data subject

You are entitled to receive information about the processing of your personally identifiable data (for example the origin of this data, the purpose of the processing, the modalities of data processing). Furthermore, you are entitled at any time to object to the processing of data for the future, to restrict this or to demand the deletion of the data. Finally, you can prevent the sending of promotional material or the execution of market research or commercial communications at any time.

To summarise, you have a right to:

- Information

- Rectification,

- Deletion (or to be forgotten),

- Limitation of data processing,

- Data transferability,

- Object to the processing of your personally identifiable data,

- Complain to supervisory authorities.

To exercise the above rights and request information, you can contact the following e-mail address sotogrande@engelvoelkers.com or the postal address NORKERENS SOTOGRANDE S.L.

Puerto Deportivo de Sotogrande, Edificio D, Local 5

11310 Sotogrande (San Roque - Cádiz)

CIF: B-72378409.


Contacts

The responsible body for data processing is EV MMC SPAIN S.L.U.,Avda. Diagonal, 640 - Planta 6, Puerta B en 08017 Barcelona (Barcelona). If you have any questions about our data processors, we will be happy to provide you with an up-to-date list of them.

If you have any questions about this privacy policy and about data protection, please contact Engel & Völkers' external data protection officer:

Dataplus Consulting S.L.

C/ Prado del Arroyo nº 26

28439 Alpedrete, Madrid

gestion@dataplusconsulting.es

If you have a complaint about the way we process your information, you can lodge a complaint with the regulator. This is:

Agencia Española de Protección de Datos

C/ Jorge Juan, 6

28001-Madrid

http://www.agpd.es/portalwebAGPD/CanalDelCiudadano/contacteciudadano/index-ides-idphp.php

___________________________________________________________________________

Data Protection Statement in Connection with the Joint Search for Properties within the Engel & Völkers License Partner Network (Referrals)

This data protection statement is valid as of 23 May 2018. 

 

NORKERENS SOTOGRANDE, S.L., has received your personally identifiable data from a company belonging to the Engel & Völkers licence partner network. This personally identifiable data was forwarded on the basis of your consent.

As EV MMC SPAIN S.L.U., is now processing your personally identifiable data, we hereby inform you in accordance with Art. 14 GDPR:

In our capacity as the responsible body (in the following also referred to as "Engel & Völkers"), we hereby inform the clients and prospective buyers referred to us about the processing of their personally identifiable data that takes place during a search by an Engel & Völkers licence partner. In particular, we collect and process:

● Given name, family name, title, address, telephone number, information on the property request (in the case of a property search) or (in the case of property marketing) information about the property;

● E-mail address, if you have agreed to receive advertising information from us, in particular property offers;

● and (in cases of purchase/sale or rental of property) bank details, identity information, copy of ID (when buying a property) and land register, electricity, oil and/or gas bills, general individual cost bills, sale contract (when selling a property) or (when renting a property) bank details, information on identity, CV, proof of income, proof of creditworthiness, letting contract.

In the following, this information is referred to as "data" or "personally identifiable data".

Purpose of Data Processing

Engel & Völkers, as the responsible body, processes the personally identifiable data for the following purposes:

● Fulfilment of the contractual relationship (legal basis is article 6 I lit b. GDPR)

● Advertising information on property marketed by Engel & Völkers or license partners from the Engel & Völkers Group (legal basis is Art. 6 I lit f. GDPR; the legitimate interest of Engel & Völkers entails the processing of personal data for direct marketing purposes)

Transfer of Data

Your personally identifiable data will only be passed on by Engel & Völkers within the framework of the fulfilment of the contractual relationship and with prior consent from you. In particular, the data is passed on to your contractual partners, notaries and land registries. In this context, Engel & Völkers is also subject to the Money Laundering Act and is, if necessary, obliged to pass on your data to supervisory authorities.

Access to Data

The personally identifiable data is processed by Engel & Völkers, in particular by

● Employees and consultants who provide the services offered;

● Third-party companies (e.g. IT service providers, hosting providers and delivery companies) to which Engel & Völkers has outsourced services with processing operations as part of order processing.

Transfer of Data to Non-EEA Countries

In general, Engel & Völkers does not transfer personally identifiable data to non-EEA countries. The servers used by Engel & Völkers are located within the European Union.

However, Engel & Völkers uses the services of Google Ireland Limited for e-mail communication. Within the framework of the maintenance of these products, Google is also entitled to access to the e-mail communication system in countries that are not EEA countries. This access is performed on the basis of the EU standard contracts, as well as on the basis of data protection certifications.

Storage and Deletion of Data

Engel & Völkers stores personally identifiable data in connection with a contract for the duration of the retention period specified in the statutory provisions.

In addition, Engel & Völkers stores your data in connection with the receipt of commercial information up until you revoke your consent from Engel & Völkers.

Rights of the data subject

You are entitled to receive information about the processing of your personally identifiable data (for example the origin of this data, the purpose of the processing, the modalities of data processing). Furthermore, you are entitled at any time to object to the processing of data for the future, to restrict this or to demand the deletion of the data. Finally, you can prevent the sending of promotional material or the execution of market research or commercial communications at any time.

To summarise, you have a right to:

- Information

- Rectification,

- Deletion (or to be forgotten),

- Limitation of data processing,

- Data transferability,

- Object to the processing of your personally identifiable data,

- Complain to supervisory authorities.

To exercise the above rights and request information, you can contact the following e-mail address sotogrande@engelvoelkers.com or the postal address NORKERENS SOTOGRANDE S.L.

Puerto Deportivo de Sotogrande, Edificio D, Local 5

11310 Sotogrande (San Roque - Cádiz)

CIF: B-72378409.

Contacts

The responsible body for data processing is NORKERENS SOTOGRANDE S.L.

Puerto Deportivo de Sotogrande, Edificio D, Local 5

11310 Sotogrande (San Roque - Cádiz)

CIF: B-72378409.

If you have any questions about our data processors, we will be happy to provide you with an up-to-date list of them.

If you have any questions about this privacy policy and about data protection, please contact Engel & Völkers' external data protection officer:

Dataplus Consulting S.L.

C/ Prado del Arroyo nº 26

28439 Alpedrete, Madrid

gestion@dataplusconsulting.es

If you have a complaint about the way we process your information, you can lodge a complaint with the regulator. This is:

Agencia Española de Protección de Datos

C/ Jorge Juan, 6

28001-Madrid

http://www.agpd.es/portalwebAGPD/CanalDelCiudadano/contacteciudadano/index-ides-idphp.php

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NORKERENS SOTOGRANDE, S.L., Licence Partner of Engel & Völkers Residential GmbH Data Protection Statement



Visiting our Website

Visiting our Shop

Contacting Us by Telephone

Getting in Touch with Us via a Postcard

Together with an Engel & Völkers licence partner, we are looking for a property for you (referral)

Data Protection Statement for Website Visits

This data protection statement for the use of the website https://www.engelvoelkers.com/en-es/sotogrande/ (hereinafter referred to as "the website") is valid as of 23 May 2018.

 

NORKERENS SOTOGRANDE, S.L., in its function as the responsible body (hereinafter referred to as "Engel & Völkers") hereby informs its users that their personally identifiable data will be processed in the following ways when they use the website:

● Personally identifiable data (e.g. e-mail address, given name, family name, title, address, telephone number – hereinafter referred to as "data" or "personally identifiable data") provided by users when they register with the website (e.g. via contact inquiries and newsletter subscription);

● Personally identifiable data transmitted by the user's internet browser each time they access the website. This data is stored in log files, which are also known as server log files. This data includes: IP address (Internet Protocol address) of the accessing computer; name of the page accessed; date and time of access; related URL from which the user accesses the page; amount of transmitted data; status message for successful access; session ID number.

Purpose of Data Processing

Engel & Völkers as the responsible body processes website users' personally identifiable data for the following purposes:

● Fulfilment of user inquiries (e.g. handling contact inquiries, handling requests for regular e-newsletters with advertising information on property listings from Engel & Völkers)

● To allow users to register on the website;

● Technical management of the website and its operative features, including the resolution of technical problems, statistical analysis, tests and research;

● To prevent fraudulent activity or misuse of the website or in connection with the website;

● In order to comply with the requirements of the applicable laws, to protect the security of an individual and the rights and property of Engel & Völkers and to prevent deception or security or technical problems.

The legal basis for the processing of personally identifiable data is Art. 6 I lit. a, b and f of the General Data Protection Regulation (GDPR). The legitimate interest of Engel & Völkers entails the processing of personal data for direct marketing purposes per Art. 6 I lit. f GDPR.

The Nature of the Provision of Personally Identifiable Data and the Consequences of Refusal

The provision of personal data by the user is voluntary. You can freely decide whether to provide personally identifiable data to Engel & Völkers and you may revoke previously declared consent to the processing of personal data. This revocation may lead to it no longer being possible to use the Engel & Völkers website.

Processing Modalities

The processing of users' personally identifiable data is done only where necessary and is done exclusively electronically, in particular by: Collection, registration, organisation, storage, consulting, processing, modification, selection, extraction, comparison, use, interconnection, access and communication, blocking, deletion and destruction of data. The processing operations can be performed electronically and non-electronically.

Access to Data

The personally identifiable data are processed by Engel & Völkers, in particular by

● Employees and consultants who are entitled to administer the website and provide the related services;

● Third-party companies (e.g. IT service providers, hosting providers, etc.) to which Engel & Völkers has outsourced services with processing operations as part of order processing.

Information about Data

As the responsible body, we can provide information about your personally identifiable data. This information can only be provided for the following purposes:

• In the case of fulfilment of legal obligations or obligations under regulations and directives of national or European legislation;

• For defence in court in cases of legal dispute.

Transfer of Data

If your contact request concerns products or services from other companies in the Engel & Völkers Group, Engel & Völkers will transmit the personally identifiable data you enter in this case to the respective company from the Engel & Völkers Group per your previous granting of consent.

There will be no further transfer of your personally identifiable data by Engel & Völkers.

Transfer of Data to Non-EEA Countries

In general, Engel & Völkers does not transfer personally identifiable data to non-EEA countries.

The servers used by Engel & Völkers are located within the European Union.

Storage and Deletion of Data

Engel & Völkers stores personally identifiable data for the time necessary to fulfil the purposes for which said data is collected and processed, including any retention period required by applicable law (e.g. retention of accounting records), in each case for a maximum of 24 months after the collection of personally identifiable information.

Use of Cookies

To improve website usability, Engel & Völkers uses cookies. Cookies are small text files that usually consist of letters and numbers that are stored by the user's web browser on their PCs and contain pseudo-anonymised data. Cookies allow a website to recognise the user's computer, in order to track the browsing of multiple pages of a website and to identify the users who return to a website. There are cookies for technical, analytical and profiling purposes.

The website uses the following technical cookies:

To save the language selection: _icl_visitor_lang_js, _icl_current_language, evlocale.

To save the selection of units of measure: engelundvoelkersconfig.

To save recent searches: LAST_SEARCH.

To save the ID of the watch list: watchlist_id.

To save the test assignment for AB tests: user_ab.

To store allocation to distributed systems for load balancers: BIGipServergroup-rz-webfe-prod.

Engel & Völkers informs users that they can disable or remove cookies in their web browser following the instructions on the following links:

● Internet Explorer ((https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies).

● Mozilla Firefox (https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored).

● Safari (https://support.apple.com/kb/PH19214?viewlocale=en_US&locale=de_DE).

The Website also uses analytical cookies that are set by third parties such as Google (see also Terms of Use for Analysis Tools and Tracking Tools), Adroll (https://www.adroll.com/en-GB/about) /Privacy) and Haufe (https://en.onlinehelp.umantis.com/index.php/Cookies).

In detail these are:

a) Google Analytics

Engel & Völkers uses the Google Analytics web analytics service provided by Google Inc. ("Google") to analyse the use of the web pages. The information that is generated from cookies on the use of the websites are usually transmitted to a Google server in the US and stored there. Engel & Völkers uses Google Analytics exclusively with the extension "ga ('set', 'anonymizeIp', true)" to ensure that IP addresses are processed only as a shortened version and to exclude a direct reference to individuals. Google may disclose data to third parties as long as it is legally required to do so or insofar as third parties process data on behalf of Google. Google will not disclose the user's IP address in conjunction with other Google data.

Users can prevent the recording and storage of data by Google Analytics at any time by installing the Google-issued browser plug-in, which can be downloaded from the following link: https://tools.google.com/dlpage/gaoptout?hl=en-GB

b) Universal Analytics

Engel & Völkers uses the universal analytics features provided by Google. With these features, Engel & Völkers can record and analyse socio-demographic information about users through a Google ID (if available) and Google-generated advertising cookies (DoubleClick). If a Google ID is available, the data controller will also record that data across all devices (for example, if users use a smartphone and a PC) to analyse traffic across all devices.

Users can prevent Google from recording and storing data at any time by installing a Google-issued browser plug-in that can be downloaded from the following link: https://tools.google.com/dlpage/gaoptout?hl=en-GB

c) Google Remarketing and Retargeting

Engel & Völkers uses the Google Analytics advertising features. These allow users who have already visited the site and have shown an interest in certain products to be addressed via targeted advertising on the websites of Google partner networks. Advertising is indicated by the use of cookies that analyse user behaviour during a visit to the website and send targeted product recommendations and advertising based on users' interests.

Users can block Google Remarketing and disable Google's use of cookies for these purposes by accessing the DoubleClick opt-out page. Alternatively, users may disable the use of cookies by third parties by accessing the deactivation page of the Network Advertising Initiative.

Google also offers users the ability to manage their own cookies for advertising parameters: https://tools.google.com/dlpage/gaoptout?hl=en-GB

d) Facebook Remarketing and Retargeting

Engel & Völkers uses remarketing technology for advertising on Facebook. With this technology, users who have already visited the website and are interested in a product or service are addressed by targeted advertising on Facebook in the form of displayed ads. Advertising is realised through the use of cookies via the service provider AdRoll (AdRoll EMEA, Level 6; 1, Burlington Plaza, Burlington Road, Dublin 4, Ireland).

Users can disable targeted advertising via Facebook remarketing technology by disabling the use of third-party cookies on the Facebook Advertising Initiative deactivation page at the following link: http://optout.networkadvertising.org/

This web site does not use profiling cookies.

Social Media Plug-Ins

This website uses social media plug-ins offered the by major social networks (e.g. Facebook and Twitter). When you visit the website, browser data can be transferred directly to the respective social networks, even without direct user interaction. Users acknowledge and agree that the operation of social networking plug-ins is managed directly by the company offering the respective plug-in. When users use the plug-ins via the website (e.g. log in with their access data to a social network or link their accounts), they click on the respective button (such as Facebook's "Like" or "Share" buttons) and connect with the server of this social network, which then sends the content of the plug-in directly to the user's browser.

Engel & Völkers may therefore, in accordance with the terms of use and the privacy policy of the respective social network, receive data relating to users and may add data about users' personal data already collected through their own services. If the user decides to share information with the social networks, he/she also shares data with Engel & Völkers about, for example, his/her preferences. To prevent the social networks from collecting the user's personal information, please check the relevant terms on the social networks' websites.

In particular, the website uses:

a) Facebook

This website uses Facebook social plug-ins operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). If users access the Engel & Völkers pages via Facebook or vice versa, the user's browser will create a direct link to Facebook servers.

If the user is logged on to Facebook, Facebook can assign the user's visit to his or her Facebook account. When the user interacts with the plugins, for example by clicking on the "Like" button or posting a comment, the respective information is transferred directly from the user's browser to Facebook and stored there. The purpose and scope of the processing of data by Facebook, in addition to the respective user rights and settings options for the protection of their privacy, can be found in the Facebook Data Policy (https://www.facebook.com/about/privacy/).

b) Google "+1"

The Website uses the +1 interface of the Google Plus social network operated by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA ("Google"). When the user presses the +1 button, the user's browser will connect directly to Google servers. The content of the +1 interface is transmitted directly from Google to the user's browser and is integrated into the website from there. The purpose and scope of the processing of data by Google, in addition to the respective user rights and settings options for the protection of their privacy, can be found in the +1 Buttons Policy (https://developers.google.com/+/web/buttons-policy).

c) Twitter

The website uses the features of the Twitter microblogging service offered by Twitter, Inc., 795 Folsom Street, Suite 600, San Francisco, CA 94107, USA. By using the Twitter features, the websites visited by the user are linked to their Twitter account and made known to other users. During this process, data is also transferred to Twitter.

Engel & Völkers has no knowledge of the nature, content and extent of the transferred data. The user him/herself can change his/her privacy settings on Twitter in her account settings. See the Twitter Privacy Policy for more information.

To prevent the providers of the respective social media plug-ins from gathering information about users, the latter can log out of the social-media network at the beginning of their visit to the website and delete any possible cookie from their browser.

Rights of the data subject

You are entitled to receive information about the processing of your personally identifiable data (for example the origin of this data, the purpose of the processing, the modalities of data processing). Furthermore, you are entitled at any time to object to the processing of data for the future, to restrict it, or to demand the deletion of the data. Finally, you can prevent the sending of promotional material or the execution of market research or commercial communications at any time.

To summarise, you have a right to:

- Information

- Rectification,

- Deletion (or to be forgotten),

- Limitation of data processing,

- Data transferability,

- Object to the processing of your personally identifiable data,

- Complain to supervisory authorities.

To exercise the above rights and request information, users can write to the following e-mail address sotogrande@engelvoelkers.com or the postal address
NORKERENS SOTOGRANDE S.L.

Puerto Deportivo de Sotogrande, Edificio D, Local 5

11310 Sotogrande (San Roque - Cádiz)

CIF: B-72378409.

In the same way, users can revoke, correct and delete their data at any time.

Contacts

The responsible body for data processing is NORKERENS SOTOGRANDE S.L.

Puerto Deportivo de Sotogrande, Edificio D, Local 5

11310 Sotogrande (San Roque - Cádiz)

CIF: B-72378409.

If you have any questions about our data processors, we will be happy to provide you with an up-to-date list of them.

If you have any questions about this privacy policy and about data protection, please contact Engel & Völkers' external data protection officer:

Dataplus Consulting S.L.

C/ Prado del Arroyo nº 26

28439 Alpedrete, Madrid

gestion@dataplusconsulting.es

If you have a complaint about the way we process your information, you can lodge a complaint with the regulator. This is:

Agencia Española de Protección de Datos

C/ Jorge Juan, 6

28001-Madrid

http://www.agpd.es/portalwebAGPD/CanalDelCiudadano/contacteciudadano/index-ides-idphp.php

___________________________________________________________________________

Data Protection Statement in Connection with Visiting our Shop

This data protection statement is valid as of 23 May 2018.

 
EV MMC SPAIN S.L.U., (hereinafter also called "Engel & Völkers") in its function as the responsible body hereby informs its clients and potential buyers about the personally identifiable data which is collected as standard during a visit to our shop. This is in particular:

● Given name, family name, title, address, telephone number, information on the property request (in the case of a property search) or (in the case of property marketing) information about the property;

● E-mail address, if you have agreed to receive advertising information, in particular property offers;

● and (in cases of purchase/sale or rental of property) bank details, identity information, copy of ID (when buying a property) and land register, electricity, oil and/or gas bills, general individual cost bills, sale contract (when selling a property) or (when renting a property) bank details, information on identity, CV, proof of income, proof of creditworthiness, letting contract.

In the following, this information is referred to as "data" or "personally identifiable data".

Purpose of Data Processing

Engel & Völkers, as the responsible body, processes the personally identifiable data for the following purposes:

● Fulfilment of the contractual relationship (legal basis is article 6 I lit b. GDPR)

● Advertising information on property marketed by Engel & Völkers or licence partners from the Engel & Völkers Group (legal basis is Art. 6 I lit f. GDPR; the legitimate interest of Engel & Völkers entails the processing of personal data for direct marketing purposes.)

Transfer of Data

If your enquiry concerns products or services from other companies in the Engel & Völkers Group, Engel & Völkers will transmit the personally identifiable data you thus enter to the respective company from the Engel & Völkers Group in accordance with your previous granting of consent. We also provide information on referrals.

In addition, your personally identifiable data will only be passed on by Engel & Völkers within the framework of the fulfilment of the contractual relationship and with prior consent from you. In particular, the data is passed on to your contractual partners, notaries and land registries. In this context, Engel & Völkers is also subject to the Money Laundering Act and is, if necessary, obliged to pass on your data to supervisory authorities.

Access to Data

The personally identifiable data is processed by Engel & Völkers, in particular by

● Employees and consultants who provide the services offered;

● Third-party companies (e.g. IT service providers, hosting providers and delivery companies) to which Engel & Völkers has outsourced services with processing operations as part of order processing.

Transfer of Data to Non-EEA Countries

In general, Engel & Völkers does not transfer personally identifiable data to non-EEA countries. The servers used by Engel & Völkers are located within the European Union.

However, Engel & Völkers uses the services of Google Ireland Limited for e-mail communication. Within the framework of the maintenance of these products, Google is also entitled to access to the e-mail communication system in countries that are not in EEA countries. This access is performed on the basis of the EU standard contracts, as well as on the basis of data protection certifications.

Storage and Deletion of Data

Engel & Völkers stores personally identifiable data in connection with a contract for the duration of the retention period specified in the statutory provisions.

In addition, Engel & Völkers stores your data in connection with the receipt of commercial information up until you revoke your consent from Engel & Völkers.

Rights of the data subject

You are entitled to receive information about the processing of your personally identifiable data (for example the origin of this data, the purpose of the processing, the modalities of data processing). Furthermore, you are entitled at any time to object to the processing of data for the future, to restrict this or to demand the deletion of the data. Finally, you can prevent the sending of promotional material or the execution of market research or commercial communications at any time.

To summarise, you have a right to:

- Information

- Rectification,

- Deletion (or to be forgotten),

- Limitation of data processing,

- Data transferability,

- Object to the processing of your personally identifiable data,

- Complain to supervisory authorities.

To exercise the above rights and request information, you can contact the following e-mail address sotogrande@engelvoelkers.com or the postal address NORKERENS SOTOGRANDE S.L.

Puerto Deportivo de Sotogrande, Edificio D, Local 5

11310 Sotogrande (San Roque - Cádiz)

CIF: B-72378409.

Contacts

The responsible body for data processing is NORKERENS SOTOGRANDE S.L.

Puerto Deportivo de Sotogrande, Edificio D, Local 5

11310 Sotogrande (San Roque - Cádiz)

CIF: B-72378409.

If you have any questions about our data processors, we will be happy to provide you with an up-to-date list of them.

If you have any questions about this privacy policy and about data protection, please contact Engel & Völkers' external data protection officer:

Dataplus Consulting S.L.

C/ Prado del Arroyo nº 26

28439 Alpedrete, Madrid

gestion@dataplusconsulting.es

If you have a complaint about the way we process your information, you can lodge a complaint with the regulator. This is:

Agencia Española de Protección de Datos

C/ Jorge Juan, 6

28001-Madrid

http://www.agpd.es/portalwebAGPD/CanalDelCiudadano/contacteciudadano/index-ides-idphp.php

___________________________________________________________________________

Data Protection Statement Relating to Telephone Contact

This data protection statement is valid as of 23 Mayo 2018.

 
NORKERNS SOTOGRANDE S.L., (hereinafter also called "Engel & Völkers") in its function as the responsible body informs its clients and potential buyers about the personally identifiable data which is collected as standard during telephone contact. This is in particular:

● Given name, family name, title, address, telephone number, information on the property request (in the case of a property search) or (in the case of property marketing) information about the property;

● E-mail address, if you have agreed to receive advertising information, in particular property offers;

● and (in cases of purchase/sale or rental of property) bank details, identity information, copy of ID (when buying a property) and land register, electricity, oil and/or gas bills, general individual cost bills, sale contract (when selling a property) or (when renting a property) bank details, information on identity, CV, proof of income, proof of creditworthiness, letting contract.

In the following, this information is referred to as "data" or "personally identifiable data".

Purpose of Data Processing

Engel & Völkers, as the responsible body, processes the personally identifiable data for the following purposes:

● Fulfilment of the contractual relationship (legal basis is article 6 I lit b. GDPR)

● Advertising information on property marketed by Engel & Völkers or licence partners from the Engel & Völkers Group (legal basis is Art. 6 I lit f. GDPR; The legitimate interest of Engel & Völkers entails the processing of personal data for direct marketing purposes.)

Transfer of Data

If your enquiry concerns products or services from other companies in the Engel & Völkers Group, Engel & Völkers will transmit the personally identifiable data you thus enter to the respective company from the Engel & Völkers Group in accordance with your previous granting of consent. We also provide information on referrals.

In addition, your personally identifiable data will only be passed on by Engel & Völkers within the framework of the fulfilment of the contractual relationship and with prior consent from you. In particular, the data is passed on to your contractual partners, notaries and land registries. In this context, Engel & Völkers is also subject to the Money Laundering Act and is, if necessary, obliged to pass on your data to supervisory authorities.

Access to Data

The personally identifiable data is processed by Engel & Völkers, in particular by

● Employees and consultants who provide the services offered;

● Third-party companies (e.g. IT service providers, hosting providers and delivery companies) to which Engel & Völkers has outsourced services with processing operations as part of order processing.

Transfer of Data to Non-EEA Countries

In general, Engel & Völkers does not transfer personally identifiable data to non-EEA countries. The servers used by Engel & Völkers are located within the European Union.

However, Engel & Völkers uses the services of Google Ireland Limited for e-mail communication. Within the framework of the maintenance of these products, Google is also entitled to access to the e-mail communication system in countries that are not EEA countries. This access is performed on the basis of the EU standard contracts, as well as on the basis of data protection certifications.

Storage and Deletion of Data

Engel & Völkers stores personally identifiable data in connection with a contract for the duration of the retention period specified in the statutory provisions.

In addition, Engel & Völkers stores your data in connection with the receipt of commercial information up until you revoke your consent from Engel & Völkers.

Rights of the data subject

You are entitled to receive information about the processing of your personally identifiable data (for example the origin of this data, the purpose of the processing, the modalities of data processing). Furthermore, you are entitled at any time to object to the processing of data for the future, to restrict this or to demand the deletion of the data. Finally, you can prevent the sending of promotional material or the execution of market research or commercial communications at any time.

To summarise, you have a right to:

- Information

- Rectification,

- Deletion (or to be forgotten),

- Limitation of data processing,

- Data transferability,

- Object to the processing of your personally identifiable data,

- Complain to supervisory authorities.

To exercise the above rights and request information, you can contact the following e-mail address sotogrande@engelvoelkers.com or the postal address NORKERENS SOTOGRANDE S.L.

Puerto Deportivo de Sotogrande, Edificio D, Local 5

11310 Sotogrande (San Roque - Cádiz)

CIF: B-72378409.


Contacts

The responsible body for data processing is NORKERENS SOTOGRANDE S.L.

Puerto Deportivo de Sotogrande, Edificio D, Local 5

11310 Sotogrande (San Roque - Cádiz)

CIF: B-72378409.

If you have any questions about our data processors, we will be happy to provide you with an up-to-date list of them.

If you have any questions about this privacy policy and about data protection, please contact Engel & Völkers' external data protection officer:

Dataplus Consulting S.L.

C/ Prado del Arroyo nº 26

28439 Alpedrete, Madrid

gestion@dataplusconsulting.es

If you have a complaint about the way we process your information, you can lodge a complaint with the regulator. This is:

Agencia Española de Protección de Datos

C/ Jorge Juan, 6

28001-Madrid

http://www.agpd.es/portalwebAGPD/CanalDelCiudadano/contacteciudadano/index-ides-idphp.php

___________________________________________________________________________

Data Protection Statement Relating to Contact via Postcards

This data protection statement is valid as of 23 May 2018. 

 
NORKERENS (hereinafter also called "Engel & Völkers") in its function as the responsible body hereby informs its clients and potential buyers about the personally identifiable data which is collected as standard during contact via postcard. This is in particular:

● Given name, family name, title, address, telephone number, information on the property request (in the case of a property search) or (in the case of property marketing) information about the property;

● E-mail address, if you have agreed to receive advertising information, in particular property offers, regular e-newsletters and job offers:

In the following, this information is referred to as "data" or "personally identifiable data".

Purpose of Data Processing

Engel & Völkers, as the responsible body, processes the personally identifiable data for the following purposes:

● Fulfilment of the contractual relationship (legal basis is article 6 I lit b. GDPR)

● Advertising information on property marketed by Engel & Völkers or license partners from the Engel & Völkers Group (legal basis is Art. 6 I lit f. GDPR; the legitimate interest of Engel & Völkers entails the processing of personal data for direct marketing purposes.)

● Advertising information on job offers from Engel & Völkers or licence partners from the Engel & Völkers Group (legal basis is Art. 6 I lit a and f. GDPR; the legitimate interest of Engel & Völkers entails the processing of personal data for direct marketing purposes.)

Insofar as the order for the marketing of a property or the search for a property takes place, Engel & Völkers will store your personally identifiable data as described under "Visiting Our Shops".

Access to Data

The personally identifiable data is processed by Engel & Völkers, in particular by

● Employees and consultants who provide the services offered;

● Third-party companies (e.g. IT service providers, hosting providers and delivery companies) to which Engel & Völkers has outsourced services with processing operations as part of order processing.

Transfer of Data to Non-EEA Countries

In general, Engel & Völkers does not transfer personally identifiable data to non-EEA countries. The servers used by Engel & Völkers are located within the European Union.

However, Engel & Völkers uses the services of Google Ireland Limited for e-mail communication. Within the framework of the maintenance of these products, Google is also entitled to access to the e-mail communication system in countries that are not EEA countries. This access is performed on the basis of the EU standard contracts, as well as on the basis of data protection certifications.

Storage and Deletion of Data

Engel & Völkers stores your data in connection with the receipt of commercial information up until you revoke your consent from Engel & Völkers.

Rights of the data subject

You are entitled to receive information about the processing of your personally identifiable data (for example the origin of this data, the purpose of the processing, the modalities of data processing). Furthermore, you are entitled at any time to object to the processing of data for the future, to restrict this or to demand the deletion of the data. Finally, you can prevent the sending of promotional material or the execution of market research or commercial communications at any time.

To summarise, you have a right to:

- Information

- Rectification,

- Deletion (or to be forgotten),

- Limitation of data processing,

- Data transferability,

- Object to the processing of your personally identifiable data,

- Complain to supervisory authorities.

To exercise the above rights and request information, you can contact the following e-mail address sotogrande@engelvoelkers.com or the postal address NORKERENS SOTOGRANDE S.L.

Puerto Deportivo de Sotogrande, Edificio D, Local 5

11310 Sotogrande (San Roque - Cádiz)

CIF: B-72378409.


Contacts

The responsible body for data processing is EV MMC SPAIN S.L.U.,Avda. Diagonal, 640 - Planta 6, Puerta B en 08017 Barcelona (Barcelona). If you have any questions about our data processors, we will be happy to provide you with an up-to-date list of them.

If you have any questions about this privacy policy and about data protection, please contact Engel & Völkers' external data protection officer:

Dataplus Consulting S.L.

C/ Prado del Arroyo nº 26

28439 Alpedrete, Madrid

gestion@dataplusconsulting.es

If you have a complaint about the way we process your information, you can lodge a complaint with the regulator. This is:

Agencia Española de Protección de Datos

C/ Jorge Juan, 6

28001-Madrid

http://www.agpd.es/portalwebAGPD/CanalDelCiudadano/contacteciudadano/index-ides-idphp.php

___________________________________________________________________________

Data Protection Statement in Connection with the Joint Search for Properties within the Engel & Völkers License Partner Network (Referrals)

This data protection statement is valid as of 23 May 2018. 

 

NORKERENS SOTOGRANDE, S.L., has received your personally identifiable data from a company belonging to the Engel & Völkers licence partner network. This personally identifiable data was forwarded on the basis of your consent.

As EV MMC SPAIN S.L.U., is now processing your personally identifiable data, we hereby inform you in accordance with Art. 14 GDPR:

In our capacity as the responsible body (in the following also referred to as "Engel & Völkers"), we hereby inform the clients and prospective buyers referred to us about the processing of their personally identifiable data that takes place during a search by an Engel & Völkers licence partner. In particular, we collect and process:

● Given name, family name, title, address, telephone number, information on the property request (in the case of a property search) or (in the case of property marketing) information about the property;

● E-mail address, if you have agreed to receive advertising information from us, in particular property offers;

● and (in cases of purchase/sale or rental of property) bank details, identity information, copy of ID (when buying a property) and land register, electricity, oil and/or gas bills, general individual cost bills, sale contract (when selling a property) or (when renting a property) bank details, information on identity, CV, proof of income, proof of creditworthiness, letting contract.

In the following, this information is referred to as "data" or "personally identifiable data".

Purpose of Data Processing

Engel & Völkers, as the responsible body, processes the personally identifiable data for the following purposes:

● Fulfilment of the contractual relationship (legal basis is article 6 I lit b. GDPR)

● Advertising information on property marketed by Engel & Völkers or license partners from the Engel & Völkers Group (legal basis is Art. 6 I lit f. GDPR; the legitimate interest of Engel & Völkers entails the processing of personal data for direct marketing purposes)

Transfer of Data

Your personally identifiable data will only be passed on by Engel & Völkers within the framework of the fulfilment of the contractual relationship and with prior consent from you. In particular, the data is passed on to your contractual partners, notaries and land registries. In this context, Engel & Völkers is also subject to the Money Laundering Act and is, if necessary, obliged to pass on your data to supervisory authorities.

Access to Data

The personally identifiable data is processed by Engel & Völkers, in particular by

● Employees and consultants who provide the services offered;

● Third-party companies (e.g. IT service providers, hosting providers and delivery companies) to which Engel & Völkers has outsourced services with processing operations as part of order processing.

Transfer of Data to Non-EEA Countries

In general, Engel & Völkers does not transfer personally identifiable data to non-EEA countries. The servers used by Engel & Völkers are located within the European Union.

However, Engel & Völkers uses the services of Google Ireland Limited for e-mail communication. Within the framework of the maintenance of these products, Google is also entitled to access to the e-mail communication system in countries that are not EEA countries. This access is performed on the basis of the EU standard contracts, as well as on the basis of data protection certifications.

Storage and Deletion of Data

Engel & Völkers stores personally identifiable data in connection with a contract for the duration of the retention period specified in the statutory provisions.

In addition, Engel & Völkers stores your data in connection with the receipt of commercial information up until you revoke your consent from Engel & Völkers.

Rights of the data subject

You are entitled to receive information about the processing of your personally identifiable data (for example the origin of this data, the purpose of the processing, the modalities of data processing). Furthermore, you are entitled at any time to object to the processing of data for the future, to restrict this or to demand the deletion of the data. Finally, you can prevent the sending of promotional material or the execution of market research or commercial communications at any time.

To summarise, you have a right to:

- Information

- Rectification,

- Deletion (or to be forgotten),

- Limitation of data processing,

- Data transferability,

- Object to the processing of your personally identifiable data,

- Complain to supervisory authorities.

To exercise the above rights and request information, you can contact the following e-mail address sotogrande@engelvoelkers.com or the postal address NORKERENS SOTOGRANDE S.L.

Puerto Deportivo de Sotogrande, Edificio D, Local 5

11310 Sotogrande (San Roque - Cádiz)

CIF: B-72378409.

Contacts

The responsible body for data processing is NORKERENS SOTOGRANDE S.L.

Puerto Deportivo de Sotogrande, Edificio D, Local 5

11310 Sotogrande (San Roque - Cádiz)

CIF: B-72378409.

If you have any questions about our data processors, we will be happy to provide you with an up-to-date list of them.

If you have any questions about this privacy policy and about data protection, please contact Engel & Völkers' external data protection officer:

Dataplus Consulting S.L.

C/ Prado del Arroyo nº 26

28439 Alpedrete, Madrid

gestion@dataplusconsulting.es

If you have a complaint about the way we process your information, you can lodge a complaint with the regulator. This is:

Agencia Española de Protección de Datos

C/ Jorge Juan, 6

28001-Madrid

http://www.agpd.es/portalwebAGPD/CanalDelCiudadano/contacteciudadano/index-ides-idphp.php

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