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All Of The Reason Why We Love Unbeatable Hong Kong

Hong Kong - what's great about HK?

There is so much negativity online these days that we feel it is time to replace it with extra positivity. The only way to overpower darkness is to shine it with immense light. Sure, we haven’t been blessed with the best weather as of late but it shouldn’t take away from our love for Hong Kong. After all, this beautiful city has been there for us through the good, the bad, the ugly and given us the most unforgettable memories. It is easy to forget about why we love our city and remember to count our blessings at times, but let’s change all that.

We understand that negativity spreads quicker and powerfully than positivity does. It’s harder to spread positive messages because it’s an innate human instinct to complain, grown and moan about their predicaments. But that is even more reason why we need to consciously shift the way we think about our current situations. It’s probably easier to complain about — the gloomy weather, the rain, the  humidity, traffic, congestion, the expensive standard of living, etc, etc — but what does that do for you but put you in an even worse mood? Negativity breeds more negativity. Nothing good comes from focusing on the bad with tunnel vision. 
 
It’s time to make a conscious decision to shift your perspective and adopt an attitude of gratitude. We are dedicating this article to giving thanks to all that we love about living in Hong Kong! Whether you are a long-time local, expat or traveler, we hope this article will remind you of all the great qualities that Hong Kong has to offer. The glass can be half-full or half-empty — the choice is yours to make. You can either dwell on all the negative aspects of Hong Kong or you can embrace and accept all of its wonders and beautiful flaws. 

Safety is Number One!

With all the political happenings going on in the world, the vibe can be rather defeating. There are so many cities in the world where people are literally fighting each second just to survive and here we are in one of the safest cities in the world…complaining? That can’t be right. Hong Kong is ranked one of the safest big cities in the entire world,now that’s quite an accomplishing in itself don’t you think? Compared to the current state of US cities, Europe, Mainland China, and other parts of Southeast Asia, we are blessed to be in such a safe haven where we can still enjoy our day to day lives without worrying for our the safety of our lives. 

The local culture in Hong Kong is very family oriented. There are very low reports of crime, violence and overall destruction. A woman can walk around late at night by herself and still feel very safe. How many other cities can we say that about? It doesn’t matter where you are at what time of the day or night — you can feel entirely safe and secure. Whereas in cities like Los Angeles, New York, Paris, and London, you are not always capable of feeling the same sense of confidence, especially if you are a woman, teenager, child or elderly. The Hong Kong police force are very friendly, accommodating and free of violence. We often hear about civilians being shot to death by police in the US, but these things would never happen in Hong Kong. Nobody gets beaten up or murdered from racial profiling. 

Where else can you feel completely safe walking around int he middle of the night without any problems? Safety is Hong Kong’s greatest pride, hence our greatest pride. 

Unbeatable Nightlife

The nightlife in Hong Kong is world-renowned. Hong Kong has an interesting culture of “Work Hard, Play Harder”. As long as the hours are amongst business professionals, it never stops them from letting loose and enjoying their hard-earned money. People like to enjoy their nightlife post work here. The nightlife is vibrant 7 days out of the week and there is always something to do. Most cities are only exciting on the weekends and dead during the week, which can make for a very lonely life especially if you are of single status. Hong Kong is a playground with unique districts like Lan Kwai Fong, Soho, and Wan Chai. It’s pretty cool that all the bars, clubs, lounges, and restaurants are all within walking distance. It makes for safe drinking and convenience. 

If you are of the nocturnal species, there is no better place to live than Hong Kong. It really is a city that never sleeps and Hong Kong has plenty of options for all the night owls. 

The Beaches 

Hong Kong’s concrete jungle gets way too much attention, we often neglect the real jewels of the city. Hong Kong is the perfect mix of metropolitan and ocean-side living. Hong Kong is frequently compared to New York City for its similarities in urban-living but New Yorkers don’t get to enjoy beachside life the way we do! We can be at any of our beautiful beaches within twenty minutes. There are approximately 50 plus beaches dotted along the shorelines of Hong Kong, Kowloon and the outer New Territories - Repulse Bay, Deep Water Bay, Clear Water Bay, Stanley Beach, Tai Long Wan, Shek O, Cheung Sha Beach, Sai Wan Beach, Pui O Beach - just to name a few. 

We are showered with so many options just in the variety of beaches we can choose from. Most big cities only have a handful of beaches to choose from and we have 50 plus to pick out of depending on our mood and the kind of vibe we crave. 

Mother Nature

Hong Kong may be one of the world’s premier metropolis and world-class International hub, but did you know that out of the total 1,108 square kilometers of land in Hong Kong, about three-quarters of it is countryside? Hello, Mother Nature! Sandy beaches, rocky shores, coastlines, reservoirs, woodlands, mountain ranges, and a variety of scenic vistas make up the majority of the Island. There are a total of 24 country parks in Hong Kong designated for the purposes of nature conservation, countryside recreation and outdoor education. There are 22 special areas created mainly for the purpose of nature conservation. How amazing is that?

Hiking is one of the most popular activities amongst Hong Kong residents, with a number of scenic hike trails to choose from. According to the AFCD (Agriculture, Fisheries, ad Conservation Department of The Government of the Hong Kong Special Administrative Region), the hike trails interlink and traverse all over the various islands of Hong Kong: 

The four long-distance hiking trails are very popular among hikers. The MacLehose Trail (100 km) traverses the New Territories from Sai Kung in the East to Tuen Mun in the West. The Lantau Trail (70 km) is a circular trail on Lantau Island. The Hong Kong Trail (50 km) traverses all the five country parks on Hong Kong Island. The Wilson Trail (78 km) stretches from Stanley in the south of Hong Kong Island to Nam Chung in the north of the New Territories.

Scenically, Hong Kong has more to offer than just skyscrapers. Most of the Hong Kong parks have over 1,000 different species of plants, a true tropical haven. Habit protection is a big deal here too, with the Government’s increasing concern with the protection of natural environment being demonstrated both by legislation and by the activities of its conservation staff. Game hunting is prohibited — a proud bonus point for Hong Kong. 

The nature areas available to us makes city life more than bearable. We can go hiking, trail running, mountain biking, surfing, boating, swimming, sunbathing, paddle-boarding, fishing, kayaking — all over the terrains and ocean of our city just kilometers away. 

Hello Convenience!

If Hong Kong had a middle name, it would probably be “Convenience”. There really is no city more convenient and efficient than Hong Kong. Although Hong Kong has one of the largest private luxury cars/capita cities in the world, one doesn’t actually require a car to get by. Unlike other big cities in the world, the compact size of Hong Kong makes it easy to get from point A to point B. The greatest thing about Hong Kong is that you don’t need to drive. Often, it’s more of a hassle to drive than it is to just hop on our great transportation system. The public transport in Hong Kong is remarkably efficient, convenient and comfortable.Not to mention, the transportation system is one of the best globally, with the underground train (MTR) in Hong Kong often ranked best in the world. Whereas in most US cities, a car is a necessity, you really don’t need one to have a convenient lifestyle in Hong Kong. Taxis are everywhere, so are buses, minibuses, trams, and ferries.

People here live a very fast-paced life, which makes getting things done really efficient. Unlike overseas in the US or Europe where people work on their own time at their own pace, Hong Kong is the polar opposite. You can get errands done in the blink of an eye. There’s a hustle mentality here, and for every hard worker there are a hundred other who are willing to work twice as hard. It’s a competitive city but that’s what makes it so great because we are all pushing each other to do better, to step up our game. Hong Kong is a land of opportunity and efficiency. When you’ve been here too long, it’s easy to take the convenience and efficiency for granted when we have become so accustomed to it. We don’t realize that other cities don’t operate the same way, and other people living in various cities around the world don’t get to enjoy the same benefits as we do. In Hong Kong, you can call a locksmith in the middle of the night to come open up your apartment for you with no trouble. Customer service is efficient, and most business operations run very smoothly. It’s time to swap our entitlement for gratitude. 

We have the best airport

It’s true, we have the one of best airports in the world. In fact, South China Morning Post published an article titled “Six of the best airports to sleep in” and guess who was on that list? You guessed it!

Hong Kong International Airport has time and time again be ranked as one of the best in the world with features like-unlimited Wi-Fi, helpful security personnel, a good sense of security, beautiful design elements, tons of restaurants to choose from-we can understand why. 

Hong Kong International Airport is also the winner of the 2017 Award for “World’s Best Airport Dining Experience” as voted by customers around the globe in the World Airport Survey. Singapore Changi Airport takes 2nd place and following close behind in third is Tokyo Narita Airport in 3rd place. Our foodie cultures even transcends to our airport dining experience. 

A Technology & Financial Hub 

Hong Kong is a true International hub. People from all diversity backgrounds and walks of life come to Hong Kong to work, live, and visit. You can meet some very interesting people here and it is not a cliquey society at all. There are not many places in the world where you can go out alone and end up being welcomed in like a long lost friend by strangers who you have just met. Professionals from the technology and finance industries gather here by troves, so you always end up interacting with a lot of cool, smart, extremely driven people here. Diversity is something we pride ourselves on in Hong Kong. The city offers tremendous variety in terms of who you can rub shoulders with - Hong Kong local Chinese, Mainland Chinese, Expat Westerners, Taiwanese, Koreans, Japanese, Filipinos, Indians, Thais, Investment bankers, artists, entertainers, entrepreneurs, students, developers, and more. The eclectic mix of people of all races, age, social backgrounds is just phenomenal, a true melting pot of life stories, personalities and talent. 

Shopping Galore

Shopping is one of the most loved hobbies for anyone who sets foot in to Hong Kong. The high concentration of shopping options can turn anyone in to a shopaholic. The ability to find everything and anything you need cannot be said for most cities in the world, but Hong Kong is a rare creature like that. Hong Kong shopping caters to all different tastes and preferences, from big luxury brands, mid-range retailers to tiny street stalls dotting the city. You can shop for fashion, tech, appliances, children’s goods, luxury items, gadgets, toys, shoes, sports apparel, all sorts of knick knacks and everything in between. 

Drop-Dead Gorgeous Skyline

Describing Hong Kong as a concrete jungle just doesn’t do it any justice. Anyone who looks at the skyline of Hong Kong would think that they are transported in to a dream. Hong Kong has one of the most incredible skylines in the entire world, with sweeping panoramic views that have been the superstar of many a Hollywood movies, the city deserves the global attention it gets. Hong Kong is home to some of the most legendary viewpoints, with its most famous view being the awesome sight overlooking picturesque Victoria Harbour. Few cities in the world can hold a candle to Hong Kong’s stunning composition of towering skyscrapers, glistening water and mountain terrains. Most cities have views of one or the other, but our city has all of the most sought after qualities packed in to one sassy package!

Food Heaven

Hong Kong is a foodie paradise. There are all kinds of different cuisines in Hong Kong due to the mix of ethnicities living here. The options for food and beverage are limitless, from budget, trendy to super upscale fine dining, all can be found in Hong Kong. If you live in Hong Kong or are visiting, you’d better be ready to unbutton those pants and prepare to eat. We are famous for food here and not just Hong Kong style food or Chinese food. There’s everything you can possibly imagine and crave for - Spanish tapas, Italian pasta & pizza, American burgers, ribs & fries, Argentinian steakhouses, Peruvian, Japanese-Peruvian fusion, Dim sum, Chinese hot pot, Szechuan, Mongolian, Vietnamese, Cambodian, British pubs, New York style pizzerias, Mexican, Japanese, sushi, teppanyaki, shabu-shabu, ramen, robatayaki, Korean, Asian fusion, Thai, Malaysian, cakeries, bakeries, trendy concept bars, Turkish, Lebanese, Indian, Hawaiian, French fare, crêperie, burger joints, German, Seafood, Michelin-starred restaurants, diners, coffee shops, cafeteria-style bistros, restaurants with a view, wine bars, whiskey bars, gin bars…we could go on and on. The food and beverage scene is very vibrant and you are never at a loss for options. As a matter of fact, the only problem you would have are too many options. Now that’s not something to complain about is it?

Eating is a national sport here, and we pride ourselves on that! We like to start planning the next meal as we are eating our current one, because we are Hong Kongers! 

Fun Weather Changes

Clear blue skies, bright blasting sun, cloudy with a chance of thunderstorms, misty fog, lighting storms, hail storms, typhoon 1, 3 and 10, amber rainstorm, red rainstorm and black rainstorm, mudslides - Hong Kong is truly vivid and animated in the weather department. Some of greatest weather photography have been taken in Hong Kong, thanks to the ever-changing weather conditions. You can hate it or you can love it, but we find that life is better when we choose to look at the silver lining. Rather than focus on how much you hate something, shift your focus to the hopeful side of a situation. What might seem gloomy on the surface can actually have some pretty fantastic and positive aspects to it. 

We Have Our Very Own Las Vegas

Few places in the world can match Hong Kong in its offer of the good life, so never mind the complaints and start praising it for what it is worth. We have our own and better version of Las Vegas. What other country can claim that? Just a short 45-minute ferry ride and we are able to arrive in to Macau, the special administrative region that boasts of world-class Casinos like the Venetian, and the Wynn. Did you know that Macau takes in at least 7 times more revenue than Las Vegas? Macau’s gambling industry literally dwarf’s Vegas, cementing it as the undisputed champion of the gambling world. That is a lot of cash. But Macau has more to offer than just gambling and casinos. 

Macau has a unique history that resonates throughout the region. It’s distinctive style can be seen everywhere, from its Portuguese-influenced architectures, colonial touches, city design, street names, and fusion Portuguese-Chinese cuisines (Macanese fare), this mini mecca bursts with character and flavor. Macau is home to more than just mega-casinos, it is also home to colonial villages and stunning landscape that tell the stories of an older era. 

A City Built On Freedom

Hong Kong is one of if not the freest city in the world. Every person who lives here is able to enjoy basic freedom and human rights than some of the most advanced democracies. An article in South China Morning Post describes this quality about Hong Kong very accurate:

Residents are acutely aware of protest power and ever ready to exercise it, whether it ’s over the death of a stray dog hit by a train or electoral reform. Where else can you block main roads in the city centre for 79 straight days in the name of civil disobedience, while not only expecting the police to tolerate you but also protect you while you break the law?

If such things happened in other countries, the situation would have escalated violently but Hong Kong protects us even when we groan and moan about its injustice. Hong Kong’s energy is unrivaled and infectious. Let’s put its infectious personality to good use. Instead of infecting our community with depressing and negative thoughts, we need to spread it with praise, gratitude and love.

Let’s count our blessings to be able to live in one of the greatest cities in the world. We live in a truly special place.

Thank you Hong Kong. 

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Your Engel & Völkers Team
Salutation
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This data protection information applies to the use of the website https://www.engelvoelkers.com/hongkong/ (hereinafter referred to as “website”) and the Property Search App, a mobile application for property searches (hereinafter referred to as “property app”) and is valid from 25 May 2018.

The following information applies to both the website and the property app, unless expressly stated otherwise.

 

Engel & Völkers VJI Limited in its function of responsible authority (hereinafter also referred to as “Engel & Völkers”) informs its users that

by using the website, personal data about them will be processed, in particular:

●    personal data (e.g. e-mail address, first name, surname, title, address, telephone number – in the following “Data” or “Personal data”) provided by users at the time of registration on the website (e.g. in connection with contact requests and mailing of newsletters);

●    personal data transferred from the user’s internet browser each time the user accesses the website is stored within log files, also known as server logs. This data comprises: IP address (Internet protocol address) of the accessing computer; name of the accessed site; date and time of access; related URL from which the user accesses the site; number of transferred data items; status report of successful access; session ID number.

by using the property app, personal data about them will be processed, in particular:

●    e-mail address, first name, surname, title, address, telephone number provided by users at the time of sending an enquiry;

●    Whenever the app is accessed, the usage data of the respective app user is saved. This data comprises: operating system used and, if applicable, the browser type, current language setting of the smartphone, information about the Internet service provider of the user, name of the retrieved page and, if applicable, the origin page, date and time of retrieval, amount of data transmitted, status report on whether the retrieval was successful, session identification number.

Purpose of processing

Engel & Völkers, as a responsible authority,

processes the personal data of website users for the following purposes:

●    Fulfilment of user’s requests (legal basis is contract performance and the legitimate interest of Engel & Völkers in transferring contact requests within the Engel & Völkers Group to the appropriate company. The above “Engel & Völkers Group” comprises Engel & Völkers AG and its domestic and foreign associated companies in terms of the German Companies Act Sec. 15 ff, and the (master) licensees affiliated with this group of companies. A current listing of these licensees can be obtained here: https://www.engelvoelkers.com/de/unternehmen/standorte/);

●    The forwarding of e-mail newsletters on the company’s own offers and advertising by the company or third parties to the legally permissible extent or based on consent. (Legal basis is the legitimate interest of Engel & Völkers in direct marketing, providing this is in accordance with the data protection and competition rules);

●    Analysis of the website for determining user behaviour. (Legal basis is the legitimate interest of Engel & Völkers in analysing user behaviour on our website for the purpose of continuously improving this or adapting it to the interests of our users);

●    Identification and possible blocking of users who have installed a so-called adblocker and who thereby block advertising. (Legal basis is the legitimate interest of Engel & Völkers of providing users who do not block advertising with wholly or partially web-financed offers);

●    In order to prevent fraudulent activities or misuse on the website or in connection with the website and to observe the legal stipulations for safe websites. (Legal basis is the legitimate interest of Engel & Völkers in remedying errors, guaranteeing system security and identifying impermissible access or access attempts.)

The legal basis for the processing of personal data is GDPR Article 6(1)(a), if the processing is based on consent, Article 6(1)(b) if the basis for processing is a contractual relationship and Article 6(1)(f) if the basis is the legitimate interests of Engel & Völkers.

processes the personal data of property app users for the following purposes:

●      Fulfilment of the requests of the app users (legal basis of the data collection is the consent of the user in accordance with Art. 6(1)(a) EU General Data Protection Regulation (GDPR)). Analysis of the property app to determine usage behaviour (legal basis is the legitimate interest of Engel & Völkers in analysing user behaviour in our property app for the purpose of continuously improving this or adapting it to the interests of our users);

Nature of supply of personal data and consequences of objection

The personal data is voluntarily provided by users. They may freely decide whether to make personal data available to Engel & Völkers and may subsequently withdraw their consent from the processing of personal data which have already been made available. Withdrawal may mean that the Engel & Völkers website is no longer usable.

Processing methods

Users’ personal data may only be processed in case of need and processing will be performed electronically only, in particular by way of: gathering, registration, organisation, storage, consultancy, processing, amendment, selection, extraction, comparison, use, interconnection, access and communication, blocking, deletion and destruction of the data. Processing may be carried out electronically or non-electronically.

Access to data

The personal data is processed by Engel & Völkers and (in respect of individual items) particularly by

●    Employees (permanent employees such as job-holders and independent property consultants) and consultants authorised to administer the website and property app and provide the associated services;

●    Third-party supplier companies (e.g. IT service providers, hosting providers, etc.) to which Engel & Völkers has outsourced processing services as part of a job processing agreement.

Information about the data

As the responsible authority we are able to provide information about your personal data. However, this information may only be given for the following reasons:

·       In the case of fulfilment of legal obligations or obligations arising from regulations and guidelines under national or European laws.

·       For defence in court in the case of a legal dispute.

Disclosure of data

If your query relates to offers from other companies of the Engel & Völkers Group, Engel & Völkers transfers the personal data entered by you in this case to the respective company from the Engel & Völkers Group with your prior consent or on the basis of its legitimate interests.[A10]  Other than this, your personal data will not be disclosed by Engel & Völkers.

Disclosure of data in non-EEA countries

In principle, Engel & Völkers does not transfer personal data to non-EEA countries without your consent. The servers used by Engel & Völkers are located within the European Union.

If your query relates to companies of the Engel & Völkers Group outside the European Union, we communicate your data under your consent.

In cases where personal data is transferred to countries that do not offer the same level of protection as within the European Union and you have not expressly agreed to the transfer of your data to those countries by way of your consent, Engel & Völkers will ensure that certain contractual obligations under applicable data protection law (including the execution of standard contractual clauses approved by the European Commission) are agreed with each service provider, unless Engel & Völkers can invoke other legal grounds for the transfer of personal data.

Saving and deleting of data

Engel & Völkers saves personal data for the time necessary for achieving the purposes for which the data was gathered and processed, including any storage period stipulated under the applicable legislation (e.g. retention of bookkeeping vouchers) and in any case for a maximum of 24 months [A11] after the personal data was gathered.

Use of cookies

Use of cookies on the website

In order to improve website browsing, Engel & Völkers uses “cookies”. Cookies are small text files, generally consisting of letters and numbers, stored on the user’s web browser on their PC and containing pseudonymised data. Cookies allow a website to recognise the user’s computer in order to follow searches made on several pages of a website and to identify users who return to a website. Cookies may have technical, analytical or profiling purposes.

The direct and indirect cookies used by Engel & Völkers are summarised here: https://www.engelvoelkers.com/en-de/privacy-policy-ag/doc/ev_cookies_lp.pdf.

The website uses the following technical cookies:

For storing language selection _icl_visitor_lang_js, _icl_current_language, evlocale.For storing selection of measuring units engelundvoelkersconfig.For storing last search requests LAST_SEARCH.For storing the watchlist ID watchlist_id.For storing test reference within AB tests user_ab.For storing references to distributed systems in load balancers BIGipServergroup-rz-webfe-prod.

Engel & Völkers informs users that they may deactivate or remove cookies in their web browser by following the instructions on the following links:

●      Internet Explorer ((https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies).

●      Mozilla Firefox (https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored).

●      Safari (https://support.apple.com/kb/PH19214?viewlocale=en_US&locale=de_DE).

The website also uses analytical cookies set by third-party providers, e.g. Google (see also provisions on use of analysis programs and tracking tools) and Adroll (https://www.adroll.com/de-DE/about) /Privatsphäre) and Haufe (https://de.onlinehelp.umantis.com/index.php/Cookies).

In more detail:

a)       Google Analytics

Engel & Völkers uses the web analytics service Google Analytics from Google Inc. (“Google”) for analysing the use of websites. The information generated by cookies about the use of websites is generally transferred to a Google server in the USA and stored there. Engel & Völkers uses Google Analytics solely with the extension "ga ('set', 'anonymizeIp', true)", in order to ensure that IP addresses are only processed in a shortened version and in order to prevent direct references to individual persons. Google may transfer data to third parties if this is prescribed by law or if third parties process these data on behalf of Google. Google will not publish the IP address of the user in connection with other Google data. Users may at any time prevent the recording and storage of data by Google Analytics, by installing a Google-approved browser plug-in which can be downloaded from the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

b)       Universal Analytics

Engel & Völkers uses the Universal Analytics functions provided by Google. These functions allow Engel & Völkers to record and analyse socio-demographic data about users by means of a Google ID (if available) and by means of cookies generated by Google from advertising contents (DoubleClick). If a Google ID is available, the data controller will be able to record this data across all devices (e.g. if users have both a smartphone and a PC) for analysing visitor flows across all devices. Users may at any time prevent the recording and storage of data by Google Analytics by installing a Google-approved browser plug-in which can be downloaded from the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

This website does not use profiling cookies.

Use of cookies and other tracking in the Property App

Engel & Völkers needs statistical information on the use of the Property App to make it more user-friendly. For this purpose, Engel & Völkers deploys the following analysis tools. The providers of the tools process data, where personal data are processed, as a processor in accordance with the instructions of Engel & Völkers.

To find out which other cookies the Property App uses click here: https://www.engelvoelkers.com/en-de/privacy-policy-ag/doc/ev_cookies_lp.pdf.

Google Analytics

Google Analytics is provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (“Google”). We use Google Analytics with the additional feature offered by Google to anonymise IP addresses: In this case, Google's IP address is usually already shortened within the EU and only in exceptional cases in the US and in any case only saved in abbreviated form. The privacy policy can be viewed here: https://privacy.google.com/businesses/processorterms/

                               

If you want to opt out of Google Analytics tracking, go to your system settings and disable Google Analytics access in the Tracking section of the “Engel & Völkers Property Search” app.

If you want to opt out of tracking Google Analytics on Android, go to the app settings and disable Google Analytics access.

HockeyApp

HockeyApp is provided by Microsoft (Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA). We use HockeyApp for error analyses and to improve the property app. If it crashes, the user may agree to submit a crash report to HockeyApp. A crash report includes information about the crash date and time, the affected software module, the operating system and language used, and the device type and IP address. The crash report will only be sent to HockeyApp once this has been specifically approved. The information contained in the crash report may be partially processed in the United States. HockeyApp is a service from Microsoft. Legal information about it can be found here: 

https://azure.microsoft.com/de-de/support/legal/.

The privacy policy can be viewed here: 

https://www.microsoft.com/de-de/privacystatement/OnlineServices/Default.aspx

Crashlytics

Crashlytics is an analysis tool offered and operated by Crashlytics Inc., based in Cambridge, MA, USA. Crashlytics generates crash reports, i.e. reports about malfunctions or failures of the app, where and in which context these have occurred, how many users of the app are affected, etc. Engel & Völkers uses these reports to detect malfunctions or failures to be able to react faster, more purposefully and more efficiently in the interests of the users and to be able to improve the app technically. For this purpose, Crashlytics, together with the user’s Symphony-related app ID, which can be deleted at any time, records data on the crash and on general data of the respective IT environment (in particular on the used device, the mobile service provider and the operating system). If personal or pseudonymous data is included, Crashlytics will delete it within seven days. This information will give Crashlytics and subsequently Engel & Völkers insight into whether and how the app works and is used, especially the malfunctions and failures that occur. Further information is available at try.crashlytics.com/terms/privacy-policy.pdf.

Links to social media pages

This website contains links to the main social media network sites (e.g. Facebook and Twitter). These are not embedded social media plug-ins, but a link through which no personal data is transmitted to the social media operators.

Rights of persons concerned

You have the right to information on the processing of your personal data (for example, the origin of this data, the processing purpose, the modalities of the data processing). Furthermore, on certain conditions, you are entitled, at any time, to object to data processing in the future, to limit it or to demand the deletion of the data. Finally, you can prevent the sending of advertising material or the implementation of market research or commercial communications at any time.

In summary, you have a right to

-       information,

-       correction,

-       deletion (or to be forgotten),

-       limitation of processing,

-       data portability,

-       objection to the processing of your personal data,

-       complaint to the supervisory authorities.

Please note that your right to deletion is subject to certain restrictions. For instance we need not or may not delete any data which we need to retain for a further period under a statutory retention period. Data needed by us for the establishment, exercise or defence of legal claims are also excepted from your right to deletion.

To exercise the above rights and to request information, users may write to the following e-mail address hongkongmmc@engelvoelkers.com[A12]  or postal address Engel & Völkers VJI Limited, [A13] Shop A, 95 Caine Road, Mid Level West, Hong Kong. Similarly, users may at any time withdraw consent to, correct and delete the processing of their data.

Contacts

The responsible authority for processing of data is Engel & Völkers VJI Limited, [A14] Shop A, 95 Caine Road, Mid Level West, Hong Kong. In the event of questions regarding our data processors, we are happy to make a current list of these available to you.

If you have a complaint regarding the way that we process your data, you have the opportunity to submit a complaint to the supervisory authority. This is: 

Free and Hanseatic City of Hamburg

Hamburg’s representative for data protection and freedom of information

Prof. Dr. Johannes Caspar

Kurt-Schumacher-Allee 4, 20097 Hamburg

Mailbox@datenschutz.hamburg.de[A15] 

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This data protection information applies to the use of the website https://www.engelvoelkers.com/hongkong/ (hereinafter referred to as “website”) and the Property Search App, a mobile application for property searches (hereinafter referred to as “property app”) and is valid from 25 May 2018.

The following information applies to both the website and the property app, unless expressly stated otherwise.

 

Engel & Völkers VJI Limited in its function of responsible authority (hereinafter also referred to as “Engel & Völkers”) informs its users that

by using the website, personal data about them will be processed, in particular:

●    personal data (e.g. e-mail address, first name, surname, title, address, telephone number – in the following “Data” or “Personal data”) provided by users at the time of registration on the website (e.g. in connection with contact requests and mailing of newsletters);

●    personal data transferred from the user’s internet browser each time the user accesses the website is stored within log files, also known as server logs. This data comprises: IP address (Internet protocol address) of the accessing computer; name of the accessed site; date and time of access; related URL from which the user accesses the site; number of transferred data items; status report of successful access; session ID number.

by using the property app, personal data about them will be processed, in particular:

●    e-mail address, first name, surname, title, address, telephone number provided by users at the time of sending an enquiry;

●    Whenever the app is accessed, the usage data of the respective app user is saved. This data comprises: operating system used and, if applicable, the browser type, current language setting of the smartphone, information about the Internet service provider of the user, name of the retrieved page and, if applicable, the origin page, date and time of retrieval, amount of data transmitted, status report on whether the retrieval was successful, session identification number.

Purpose of processing

Engel & Völkers, as a responsible authority,

processes the personal data of website users for the following purposes:

●    Fulfilment of user’s requests (legal basis is contract performance and the legitimate interest of Engel & Völkers in transferring contact requests within the Engel & Völkers Group to the appropriate company. The above “Engel & Völkers Group” comprises Engel & Völkers AG and its domestic and foreign associated companies in terms of the German Companies Act Sec. 15 ff, and the (master) licensees affiliated with this group of companies. A current listing of these licensees can be obtained here: https://www.engelvoelkers.com/de/unternehmen/standorte/);

●    The forwarding of e-mail newsletters on the company’s own offers and advertising by the company or third parties to the legally permissible extent or based on consent. (Legal basis is the legitimate interest of Engel & Völkers in direct marketing, providing this is in accordance with the data protection and competition rules);

●    Analysis of the website for determining user behaviour. (Legal basis is the legitimate interest of Engel & Völkers in analysing user behaviour on our website for the purpose of continuously improving this or adapting it to the interests of our users);

●    Identification and possible blocking of users who have installed a so-called adblocker and who thereby block advertising. (Legal basis is the legitimate interest of Engel & Völkers of providing users who do not block advertising with wholly or partially web-financed offers);

●    In order to prevent fraudulent activities or misuse on the website or in connection with the website and to observe the legal stipulations for safe websites. (Legal basis is the legitimate interest of Engel & Völkers in remedying errors, guaranteeing system security and identifying impermissible access or access attempts.)

The legal basis for the processing of personal data is GDPR Article 6(1)(a), if the processing is based on consent, Article 6(1)(b) if the basis for processing is a contractual relationship and Article 6(1)(f) if the basis is the legitimate interests of Engel & Völkers.

processes the personal data of property app users for the following purposes:

●      Fulfilment of the requests of the app users (legal basis of the data collection is the consent of the user in accordance with Art. 6(1)(a) EU General Data Protection Regulation (GDPR)). Analysis of the property app to determine usage behaviour (legal basis is the legitimate interest of Engel & Völkers in analysing user behaviour in our property app for the purpose of continuously improving this or adapting it to the interests of our users);

Nature of supply of personal data and consequences of objection

The personal data is voluntarily provided by users. They may freely decide whether to make personal data available to Engel & Völkers and may subsequently withdraw their consent from the processing of personal data which have already been made available. Withdrawal may mean that the Engel & Völkers website is no longer usable.

Processing methods

Users’ personal data may only be processed in case of need and processing will be performed electronically only, in particular by way of: gathering, registration, organisation, storage, consultancy, processing, amendment, selection, extraction, comparison, use, interconnection, access and communication, blocking, deletion and destruction of the data. Processing may be carried out electronically or non-electronically.

Access to data

The personal data is processed by Engel & Völkers and (in respect of individual items) particularly by

●    Employees (permanent employees such as job-holders and independent property consultants) and consultants authorised to administer the website and property app and provide the associated services;

●    Third-party supplier companies (e.g. IT service providers, hosting providers, etc.) to which Engel & Völkers has outsourced processing services as part of a job processing agreement.

Information about the data

As the responsible authority we are able to provide information about your personal data. However, this information may only be given for the following reasons:

·       In the case of fulfilment of legal obligations or obligations arising from regulations and guidelines under national or European laws.

·       For defence in court in the case of a legal dispute.

Disclosure of data

If your query relates to offers from other companies of the Engel & Völkers Group, Engel & Völkers transfers the personal data entered by you in this case to the respective company from the Engel & Völkers Group with your prior consent or on the basis of its legitimate interests.[A10]  Other than this, your personal data will not be disclosed by Engel & Völkers.

Disclosure of data in non-EEA countries

In principle, Engel & Völkers does not transfer personal data to non-EEA countries without your consent. The servers used by Engel & Völkers are located within the European Union.

If your query relates to companies of the Engel & Völkers Group outside the European Union, we communicate your data under your consent.

In cases where personal data is transferred to countries that do not offer the same level of protection as within the European Union and you have not expressly agreed to the transfer of your data to those countries by way of your consent, Engel & Völkers will ensure that certain contractual obligations under applicable data protection law (including the execution of standard contractual clauses approved by the European Commission) are agreed with each service provider, unless Engel & Völkers can invoke other legal grounds for the transfer of personal data.

Saving and deleting of data

Engel & Völkers saves personal data for the time necessary for achieving the purposes for which the data was gathered and processed, including any storage period stipulated under the applicable legislation (e.g. retention of bookkeeping vouchers) and in any case for a maximum of 24 months [A11] after the personal data was gathered.

Use of cookies

Use of cookies on the website

In order to improve website browsing, Engel & Völkers uses “cookies”. Cookies are small text files, generally consisting of letters and numbers, stored on the user’s web browser on their PC and containing pseudonymised data. Cookies allow a website to recognise the user’s computer in order to follow searches made on several pages of a website and to identify users who return to a website. Cookies may have technical, analytical or profiling purposes.

The direct and indirect cookies used by Engel & Völkers are summarised here: https://www.engelvoelkers.com/en-de/privacy-policy-ag/doc/ev_cookies_lp.pdf.

The website uses the following technical cookies:

For storing language selection _icl_visitor_lang_js, _icl_current_language, evlocale.For storing selection of measuring units engelundvoelkersconfig.For storing last search requests LAST_SEARCH.For storing the watchlist ID watchlist_id.For storing test reference within AB tests user_ab.For storing references to distributed systems in load balancers BIGipServergroup-rz-webfe-prod.

Engel & Völkers informs users that they may deactivate or remove cookies in their web browser by following the instructions on the following links:

●      Internet Explorer ((https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies).

●      Mozilla Firefox (https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored).

●      Safari (https://support.apple.com/kb/PH19214?viewlocale=en_US&locale=de_DE).

The website also uses analytical cookies set by third-party providers, e.g. Google (see also provisions on use of analysis programs and tracking tools) and Adroll (https://www.adroll.com/de-DE/about) /Privatsphäre) and Haufe (https://de.onlinehelp.umantis.com/index.php/Cookies).

In more detail:

a)       Google Analytics

Engel & Völkers uses the web analytics service Google Analytics from Google Inc. (“Google”) for analysing the use of websites. The information generated by cookies about the use of websites is generally transferred to a Google server in the USA and stored there. Engel & Völkers uses Google Analytics solely with the extension "ga ('set', 'anonymizeIp', true)", in order to ensure that IP addresses are only processed in a shortened version and in order to prevent direct references to individual persons. Google may transfer data to third parties if this is prescribed by law or if third parties process these data on behalf of Google. Google will not publish the IP address of the user in connection with other Google data. Users may at any time prevent the recording and storage of data by Google Analytics, by installing a Google-approved browser plug-in which can be downloaded from the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

b)       Universal Analytics

Engel & Völkers uses the Universal Analytics functions provided by Google. These functions allow Engel & Völkers to record and analyse socio-demographic data about users by means of a Google ID (if available) and by means of cookies generated by Google from advertising contents (DoubleClick). If a Google ID is available, the data controller will be able to record this data across all devices (e.g. if users have both a smartphone and a PC) for analysing visitor flows across all devices. Users may at any time prevent the recording and storage of data by Google Analytics by installing a Google-approved browser plug-in which can be downloaded from the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

This website does not use profiling cookies.

Use of cookies and other tracking in the Property App

Engel & Völkers needs statistical information on the use of the Property App to make it more user-friendly. For this purpose, Engel & Völkers deploys the following analysis tools. The providers of the tools process data, where personal data are processed, as a processor in accordance with the instructions of Engel & Völkers.

To find out which other cookies the Property App uses click here: https://www.engelvoelkers.com/en-de/privacy-policy-ag/doc/ev_cookies_lp.pdf.

Google Analytics

Google Analytics is provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (“Google”). We use Google Analytics with the additional feature offered by Google to anonymise IP addresses: In this case, Google's IP address is usually already shortened within the EU and only in exceptional cases in the US and in any case only saved in abbreviated form. The privacy policy can be viewed here: https://privacy.google.com/businesses/processorterms/

                               

If you want to opt out of Google Analytics tracking, go to your system settings and disable Google Analytics access in the Tracking section of the “Engel & Völkers Property Search” app.

If you want to opt out of tracking Google Analytics on Android, go to the app settings and disable Google Analytics access.

HockeyApp

HockeyApp is provided by Microsoft (Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA). We use HockeyApp for error analyses and to improve the property app. If it crashes, the user may agree to submit a crash report to HockeyApp. A crash report includes information about the crash date and time, the affected software module, the operating system and language used, and the device type and IP address. The crash report will only be sent to HockeyApp once this has been specifically approved. The information contained in the crash report may be partially processed in the United States. HockeyApp is a service from Microsoft. Legal information about it can be found here: 

https://azure.microsoft.com/de-de/support/legal/.

The privacy policy can be viewed here: 

https://www.microsoft.com/de-de/privacystatement/OnlineServices/Default.aspx

Crashlytics

Crashlytics is an analysis tool offered and operated by Crashlytics Inc., based in Cambridge, MA, USA. Crashlytics generates crash reports, i.e. reports about malfunctions or failures of the app, where and in which context these have occurred, how many users of the app are affected, etc. Engel & Völkers uses these reports to detect malfunctions or failures to be able to react faster, more purposefully and more efficiently in the interests of the users and to be able to improve the app technically. For this purpose, Crashlytics, together with the user’s Symphony-related app ID, which can be deleted at any time, records data on the crash and on general data of the respective IT environment (in particular on the used device, the mobile service provider and the operating system). If personal or pseudonymous data is included, Crashlytics will delete it within seven days. This information will give Crashlytics and subsequently Engel & Völkers insight into whether and how the app works and is used, especially the malfunctions and failures that occur. Further information is available at try.crashlytics.com/terms/privacy-policy.pdf.

Links to social media pages

This website contains links to the main social media network sites (e.g. Facebook and Twitter). These are not embedded social media plug-ins, but a link through which no personal data is transmitted to the social media operators.

Rights of persons concerned

You have the right to information on the processing of your personal data (for example, the origin of this data, the processing purpose, the modalities of the data processing). Furthermore, on certain conditions, you are entitled, at any time, to object to data processing in the future, to limit it or to demand the deletion of the data. Finally, you can prevent the sending of advertising material or the implementation of market research or commercial communications at any time.

In summary, you have a right to

-       information,

-       correction,

-       deletion (or to be forgotten),

-       limitation of processing,

-       data portability,

-       objection to the processing of your personal data,

-       complaint to the supervisory authorities.

Please note that your right to deletion is subject to certain restrictions. For instance we need not or may not delete any data which we need to retain for a further period under a statutory retention period. Data needed by us for the establishment, exercise or defence of legal claims are also excepted from your right to deletion.

To exercise the above rights and to request information, users may write to the following e-mail address hongkongmmc@engelvoelkers.com[A12]  or postal address Engel & Völkers VJI Limited, [A13] Shop A, 95 Caine Road, Mid Level West, Hong Kong. Similarly, users may at any time withdraw consent to, correct and delete the processing of their data.

Contacts

The responsible authority for processing of data is Engel & Völkers VJI Limited, [A14] Shop A, 95 Caine Road, Mid Level West, Hong Kong. In the event of questions regarding our data processors, we are happy to make a current list of these available to you.

If you have a complaint regarding the way that we process your data, you have the opportunity to submit a complaint to the supervisory authority. This is: 

Free and Hanseatic City of Hamburg

Hamburg’s representative for data protection and freedom of information

Prof. Dr. Johannes Caspar

Kurt-Schumacher-Allee 4, 20097 Hamburg

Mailbox@datenschutz.hamburg.de[A15] 

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