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Creative Ways To Decorate Your Hong Kong Apartment Rental Without Breaking Any Rules

Hong Kong - decorate your home rental

One of the most exciting thing about moving in to a new apartment is the creative process of transforming it in to a real home that is suited to your personal tastes. But how do you personalize your rental without breaking the rules, upsetting your landlord and losing your security deposit — all in one swell swoop? Typical Hong Kong homes are typically more compact, giving renters even more of a headache when it comes to finding creative ways to personalize their rentals. There’s only so much you can do with limited space. At the same time, you don’t want to feel like you are stuck in a cookie-cutter home that everybody else in the city is living in.

Scrolling through Pinterest and design blogs, it’s easy to get carried away by the hype of some miraculous home makeovers. Here’s the thing with rentals, as great as they are in terms of taking away the stress of actual homeownership, the reality is that you don’t own the apartment (even during your lease term). Rentals have their virtues, there’s no denying that. When you rent an apartment, you don’t have to deal with problematic issues like maintenance and upkeep. Rentals come with significantly less hassle than if you were to own a home yourself. The problem that many people face with rentals is that they do not have free reigns to decorate, renovate and tuneup to their heart’s content. Lease contracts typically state what kind of alteration are allowed and prohibited, and most of the time, there are strict limitations to the features that you can change in a rental home. A sparsely decorated temporary living space can often feel a bit…sterile, and soulless if you will. It lacks character. It’s missing personality, your personality to be exact. How can you truly feel like you are at home if you have to make do with standardized hardware, design and aesthetics? What about those plain white apartment walls that are a common theme in nearly every rental around the globe? It is mind-numbingly B-O-R-I-N-G! We hear you. Decorating a rental home can often seem like a minefield of decisions too, You are forced to weigh out the financial risk versus the aesthetic payoff at every turn. Furthermore, how much time and money should you really be investing in to a home that you don’t even own? Which areas should you focus on and which features should you learn to just live with? There are so many questions and unknown answers that it can make your head spin.

Some landlords are extremely particular about what you’re allowed to alter, while others don’t mind too much. While it’s understandable that a rental is someone else’s investment and they have absolutely legitimate reasons for keeping it as middle-ground as possible to cater to the average prospective tenant, it can be rather depressing to come home to a bland, soulless apartment when you’re renting in Hong Kong. You also don’t want to feel like you are coming back to a hotel room or a temporary crash pad every night, do you? A rental may not be yours, but it’s still a place for you to call home during the period that you are renting it. 

There are actually a lot of ways to transform your rental and give it a little upgrade without forfeiting your security deposit and leaving your landlord upset with you. Use these low-risk tactics of ours to add a little decor tuneup to your rental without hurting your security deposit or risk getting evicted by your landlord. Injecting a little personality and charm in to your rental can be done, as long as you play your cards right. Since space is not a luxury in Hong Kong, we have to get really creative in learning how to transform and redesign living spaces that are not only functional but trendy. 

Read on to learn some of our best apartment-decorating ideas that come with minimal risks. 

Disclaimer: The risk level of the following tune-ups are in direct correlation to how strict your landlord’s rental policies are. While some may be more lenient, others will enforce their policies to the tee. We have ranked the following decorating ideas from the lowest risk to gradually higher risk to give you an idea of the degree to which you may be able to alter your own rental.

Super Low-Risk: Combining Area Rugs 

The floor covers one of the biggest, if not generally the biggest surface in a home, floors are typically very plain. By injecting some color in to your rental home with area rugs can have a huge impact on the overall ambience. You can even layer area rugs, by combing rugs of various sizes, colors, patterns, and textures. Liken yourself to an artist, and your floor is your blank canvas. There are limitless possibilities and a great way to express your personal style. 

Not only will adding rugs pieces inject life in to your home, rugs can also help protect the floors from damage — a plus plus in the rental department since it will further save you from losing your security deposit. It’s a win-win. You get to make your home feel like yours with an easy, modular statement piece and protect your landlord’s floors at the same time. The floor of rental homes suffer the most wear-and-tear because people are constantly walking on them. The surface area is very prone to damage and one of the top reasons for tenants getting their security deposit docked. Accidents can happen, and they do more often than we would like to believe. Even moving furniture in and out of the apartment, you risk scratching the floors if they are not protected. Living in Hong Kong, Asian cultures tend to have less problems with shoes leaving damages on rental floors since we make it a habit to leave our shoes outside. Some tenants are used to wearing shoes in and around the house, which will result in damaged floors as time goes on. 

What kind of rug should you choose? Well, it really depends on the look you are going for. If you are new at this, we would suggest that you go with a large carpet that can cover the majority of your floor and then add smaller sized area rugs in the surrounding living spaces. You know what the great thing about this decoration tip is? It’s not permanent! You can move the rugs as much as you want, however you want at no further stress to you, your landlord, or the wellbeing of the rental home. If you decided that you want to change up the look of your home, all you have to do is roll up the old rug and replace it with the new one of your choice. Easy, simple, efficient. Rugs can be taken the dry-cleaner to be cleaned easily, so you don’t have to worry about having professionals come up to steam-clean your traditional type of carpets. There are limitless options for rugs out there, in all different colors, sizes, textures, pattern, and price point. There is literally something for everyone. If you want to jazz up your home with the snap of a finger, this is the closest decorative option available to you and what a great option it is!

Low Risk: Designing A Picture Gallery On The Walls

Looking for a unique way to jazz up those boring plain walls? Designing a wall gallery is the perfect yet simple way to effectively bring some instant life in to a living space without causing much permanent damage. A wall gallery requires no alteration on the hardware of your rental home. Nail holes can easily be filled in and patched up before you end your lease, but another easy option is to use stick-on picture hooks that leave you with damage-free walls. Depending on the weight of your hangings, you can play around with the different options. You can display nearly anything on a wall gallery — personal photos, an art collection, base-relief wall art, magazine clippings, hang framed mirrors — there are many options for wall decor that you can find locally and online. The beauty about designing a wall gallery is that it can give almost anything visual impact instantly. 

When putting together a wall gallery, your options are open-ended. Anywhere with a wall surface area can serve as your blank canvas to work on. It doesn’t matter if you live in a typical Hong Kong apartment that leans towards the smaller size or a spacious house, a gallery wall works as a great design element for whatever type of space you live in. Whether it’s a big, small, or somewhere in between living space, creating a gallery with your favorite photographs and art pieces can instantly elevate the style of any space. Don’t rush the process though, because it’s not a project you can really knock out in a day. It takes time, preparation, and patience to find the right wall(s), the right art pieces, and the right composition to make everything come together. With the right combination of the above, your very own gallery will ultimately bring your rental home to life and resonate with your own personal style. 

Low Risk: Removable Wallpaper or Wall Decals

Want to go one step further to banish those dreadful bare walls and personalize it to your liking? Look no further than removable wallpaper and removable wall decals. The thought of applying wallpaper to smooth and cleans walls used to be a huge undertaking. After all, the wallpaper of the dated kind was quite permanent. Now, we have the option of buying removable wallpaper on the market, and they are the perfect accessory for a rental. The wallpaper of yesteryear were not only permanent but the available choices were usually rather hideous. Now, there’s temporary wallpaper that offer self-adhesive paper in fun and modern patterns. Installation of temporary wallpaper does not take a hefty amount of time to put up and you can play around with accenting different walls to begin with if you aren’t ready to go full on splashed on. 

Have you heard of wall decals? Wall decals are basically removable adhesive stickers that you can purchase to upgrade the decor in your home rental. Thankfully, each year more and more products emerge that are removable and won’t jeopardize your security deposit when you move out. So now, you can fix up your space temporarily and not sacrifice on style. There are thousands upon thousands of choices when it comes to wall decals. You can find an assortment of creative designs on the market. These temporary wall adhesives offer a form of decoration that is completely changeable without any hassle. These decals can be taken down without leaving any marks on the wall, saving you from losing any portion of your security deposit. 

Low Risk: Upgrading The Lighting Fixtures To Create Various Moods And Ambience

Lighting can make a massive difference the overall ambience and mood of your home. Lighting is vital to every interior space, regardless of how big or small it is. How many times have you walked in to a rental only to find a sad fluorescent overhead fixture dangling above you, barely illuminating the living space? Most homes come with the bare basics of light fixtures that cast harsh, unattractive light, making everything look unappealing. Most rentals come with fixtures, but usually not the ones you would like to live with. Lighting can instantly upgrade your home. By incorporating more lighting at various eye-levels, wether in the form of table lamps, floor lamps, or hanging lights, can make a rental feel more like a home. 

Most people don’t end up changing the light fixtures because it’s categorized into the “too-much-hassle” department, but a slight upgrade is not worth that much time, money and effort. There are so many easy options now available on the market, from - App-controlled color-changing lightbulbs to easy-to-install dimmers — there is bound to be one that’s fit for your personal taste and budget. 

Low Risk:  Focus On The Window Treatments

Most rentals either come with hideous plastic vertical blinds or no blinds at all. You can easily swap these out for much more luxurious looking curtains. Curtains are easy to install and will instantly elevate your home rental from “Meh” to “Wow”. The wonderful thing about window treatments is that they are not permanent and easy to install. Again, there are just limitless options on the market for window treatments and you can play with the different textures, fabrics, patterns, colors, and opacity to fit your decor style. 

Medium Risk: Upgrading or Swapping Out The Hardware

Swapping out the handles and knobs of doors and cabinets for more stylist options can be a very simple task. If you live in an apartment complex that is operated by a property management team, as is typical of Hong Kong, the task is even easier. Most of these high-end apartment complexes employ a team of technicians who can help you replace, install, and fix up hardware. It’s really just a matter of unscrewing the old knobs off and screwing the new ones back on, which literally takes minutes. The only thing you should keep in mind when doing this is to keep track of the original hardware for your landlord when it comes time to returning the rental back. As long as you keep everything in place and can be returned to its original state, you should not be at risk for losing your security deposit.

Medium Risk: Give Your Bathroom A Makeover

Bathrooms are one of the most utilized rooms in any home. After all, you have to use it every day so why not make it as luxurious and customized as you can? Hate that old plastic shower-head that came with the rental? Well, you aren’t stuck with it so swap it out for a little upgrade. You can instantly upgrade your bathroom by adding a more high-end shower fixture. Maybe a rainfall shower-head, a filter for harsh Hong Kong water, or a shower-head with higher water pressure? All of these options can add instant luxury to an otherwise dull bathroom. It doesn’t take much effort to do a little switcheroo as well, since these fixtures are so easy to install. 

Medium/High Risk: Painting The Walls

The age-old home rental questions! Is it really OK to paint the walls? The answer is yes, it most often is OK and some landlords will even encourage you to do so as long as you get approval first. Some landlords will even give you the option of choosing from their own pre-approved color chart and offer to paint the walls for you. The reason why this decorative tip is int he medium/high risk category is due to the fact that not all landlords and property management policies operate the same. Ideally, you should always check with your landlord and property management first before you splash out the walls, who will usually sign off as long as your chosen color palette isn’t too out there. 

The reason why painting the walls of a rental home has garnered such a bad reputation is due to the fact the many renters have been known to paint prior to getting permission. So, if you’re hesitant about changing up the color of your walls, ask for approval first. Most landlords will be completely fine with it, as long as you adhere to their policies. While some may want to keep the same wall color upon move-out, others will require that you return the wall to its original state. The most important thing is to ask first before you execute.

There’s no quicker way to personalize a space than to customize your colors. It’s a quirky and interesting way to bring life in to a rental space. 

 

What other creative ways have you used to decorate and personalize your rental home without risking your security deposit and upsetting your landlord? We would love to hear your tips and tricks!

 

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This data protection information applies to the use of the website https://www.engelvoelkers.com/hongkong/ (hereinafter referred to as “website”) and the Property Search App, a mobile application for property searches (hereinafter referred to as “property app”) and is valid from 25 May 2018.

The following information applies to both the website and the property app, unless expressly stated otherwise.

 

Engel & Völkers VJI Limited in its function of responsible authority (hereinafter also referred to as “Engel & Völkers”) informs its users that

by using the website, personal data about them will be processed, in particular:

●    personal data (e.g. e-mail address, first name, surname, title, address, telephone number – in the following “Data” or “Personal data”) provided by users at the time of registration on the website (e.g. in connection with contact requests and mailing of newsletters);

●    personal data transferred from the user’s internet browser each time the user accesses the website is stored within log files, also known as server logs. This data comprises: IP address (Internet protocol address) of the accessing computer; name of the accessed site; date and time of access; related URL from which the user accesses the site; number of transferred data items; status report of successful access; session ID number.

by using the property app, personal data about them will be processed, in particular:

●    e-mail address, first name, surname, title, address, telephone number provided by users at the time of sending an enquiry;

●    Whenever the app is accessed, the usage data of the respective app user is saved. This data comprises: operating system used and, if applicable, the browser type, current language setting of the smartphone, information about the Internet service provider of the user, name of the retrieved page and, if applicable, the origin page, date and time of retrieval, amount of data transmitted, status report on whether the retrieval was successful, session identification number.

Purpose of processing

Engel & Völkers, as a responsible authority,

processes the personal data of website users for the following purposes:

●    Fulfilment of user’s requests (legal basis is contract performance and the legitimate interest of Engel & Völkers in transferring contact requests within the Engel & Völkers Group to the appropriate company. The above “Engel & Völkers Group” comprises Engel & Völkers AG and its domestic and foreign associated companies in terms of the German Companies Act Sec. 15 ff, and the (master) licensees affiliated with this group of companies. A current listing of these licensees can be obtained here: https://www.engelvoelkers.com/de/unternehmen/standorte/);

●    The forwarding of e-mail newsletters on the company’s own offers and advertising by the company or third parties to the legally permissible extent or based on consent. (Legal basis is the legitimate interest of Engel & Völkers in direct marketing, providing this is in accordance with the data protection and competition rules);

●    Analysis of the website for determining user behaviour. (Legal basis is the legitimate interest of Engel & Völkers in analysing user behaviour on our website for the purpose of continuously improving this or adapting it to the interests of our users);

●    Identification and possible blocking of users who have installed a so-called adblocker and who thereby block advertising. (Legal basis is the legitimate interest of Engel & Völkers of providing users who do not block advertising with wholly or partially web-financed offers);

●    In order to prevent fraudulent activities or misuse on the website or in connection with the website and to observe the legal stipulations for safe websites. (Legal basis is the legitimate interest of Engel & Völkers in remedying errors, guaranteeing system security and identifying impermissible access or access attempts.)

The legal basis for the processing of personal data is GDPR Article 6(1)(a), if the processing is based on consent, Article 6(1)(b) if the basis for processing is a contractual relationship and Article 6(1)(f) if the basis is the legitimate interests of Engel & Völkers.

processes the personal data of property app users for the following purposes:

●      Fulfilment of the requests of the app users (legal basis of the data collection is the consent of the user in accordance with Art. 6(1)(a) EU General Data Protection Regulation (GDPR)). Analysis of the property app to determine usage behaviour (legal basis is the legitimate interest of Engel & Völkers in analysing user behaviour in our property app for the purpose of continuously improving this or adapting it to the interests of our users);

Nature of supply of personal data and consequences of objection

The personal data is voluntarily provided by users. They may freely decide whether to make personal data available to Engel & Völkers and may subsequently withdraw their consent from the processing of personal data which have already been made available. Withdrawal may mean that the Engel & Völkers website is no longer usable.

Processing methods

Users’ personal data may only be processed in case of need and processing will be performed electronically only, in particular by way of: gathering, registration, organisation, storage, consultancy, processing, amendment, selection, extraction, comparison, use, interconnection, access and communication, blocking, deletion and destruction of the data. Processing may be carried out electronically or non-electronically.

Access to data

The personal data is processed by Engel & Völkers and (in respect of individual items) particularly by

●    Employees (permanent employees such as job-holders and independent property consultants) and consultants authorised to administer the website and property app and provide the associated services;

●    Third-party supplier companies (e.g. IT service providers, hosting providers, etc.) to which Engel & Völkers has outsourced processing services as part of a job processing agreement.

Information about the data

As the responsible authority we are able to provide information about your personal data. However, this information may only be given for the following reasons:

·       In the case of fulfilment of legal obligations or obligations arising from regulations and guidelines under national or European laws.

·       For defence in court in the case of a legal dispute.

Disclosure of data

If your query relates to offers from other companies of the Engel & Völkers Group, Engel & Völkers transfers the personal data entered by you in this case to the respective company from the Engel & Völkers Group with your prior consent or on the basis of its legitimate interests.[A10]  Other than this, your personal data will not be disclosed by Engel & Völkers.

Disclosure of data in non-EEA countries

In principle, Engel & Völkers does not transfer personal data to non-EEA countries without your consent. The servers used by Engel & Völkers are located within the European Union.

If your query relates to companies of the Engel & Völkers Group outside the European Union, we communicate your data under your consent.

In cases where personal data is transferred to countries that do not offer the same level of protection as within the European Union and you have not expressly agreed to the transfer of your data to those countries by way of your consent, Engel & Völkers will ensure that certain contractual obligations under applicable data protection law (including the execution of standard contractual clauses approved by the European Commission) are agreed with each service provider, unless Engel & Völkers can invoke other legal grounds for the transfer of personal data.

Saving and deleting of data

Engel & Völkers saves personal data for the time necessary for achieving the purposes for which the data was gathered and processed, including any storage period stipulated under the applicable legislation (e.g. retention of bookkeeping vouchers) and in any case for a maximum of 24 months [A11] after the personal data was gathered.

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Use of cookies on the website

In order to improve website browsing, Engel & Völkers uses “cookies”. Cookies are small text files, generally consisting of letters and numbers, stored on the user’s web browser on their PC and containing pseudonymised data. Cookies allow a website to recognise the user’s computer in order to follow searches made on several pages of a website and to identify users who return to a website. Cookies may have technical, analytical or profiling purposes.

The direct and indirect cookies used by Engel & Völkers are summarised here: https://www.engelvoelkers.com/en-de/privacy-policy-ag/doc/ev_cookies_lp.pdf.

The website uses the following technical cookies:

For storing language selection _icl_visitor_lang_js, _icl_current_language, evlocale.For storing selection of measuring units engelundvoelkersconfig.For storing last search requests LAST_SEARCH.For storing the watchlist ID watchlist_id.For storing test reference within AB tests user_ab.For storing references to distributed systems in load balancers BIGipServergroup-rz-webfe-prod.

Engel & Völkers informs users that they may deactivate or remove cookies in their web browser by following the instructions on the following links:

●      Internet Explorer ((https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies).

●      Mozilla Firefox (https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored).

●      Safari (https://support.apple.com/kb/PH19214?viewlocale=en_US&locale=de_DE).

The website also uses analytical cookies set by third-party providers, e.g. Google (see also provisions on use of analysis programs and tracking tools) and Adroll (https://www.adroll.com/de-DE/about) /Privatsphäre) and Haufe (https://de.onlinehelp.umantis.com/index.php/Cookies).

In more detail:

a)       Google Analytics

Engel & Völkers uses the web analytics service Google Analytics from Google Inc. (“Google”) for analysing the use of websites. The information generated by cookies about the use of websites is generally transferred to a Google server in the USA and stored there. Engel & Völkers uses Google Analytics solely with the extension "ga ('set', 'anonymizeIp', true)", in order to ensure that IP addresses are only processed in a shortened version and in order to prevent direct references to individual persons. Google may transfer data to third parties if this is prescribed by law or if third parties process these data on behalf of Google. Google will not publish the IP address of the user in connection with other Google data. Users may at any time prevent the recording and storage of data by Google Analytics, by installing a Google-approved browser plug-in which can be downloaded from the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

b)       Universal Analytics

Engel & Völkers uses the Universal Analytics functions provided by Google. These functions allow Engel & Völkers to record and analyse socio-demographic data about users by means of a Google ID (if available) and by means of cookies generated by Google from advertising contents (DoubleClick). If a Google ID is available, the data controller will be able to record this data across all devices (e.g. if users have both a smartphone and a PC) for analysing visitor flows across all devices. Users may at any time prevent the recording and storage of data by Google Analytics by installing a Google-approved browser plug-in which can be downloaded from the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

This website does not use profiling cookies.

Use of cookies and other tracking in the Property App

Engel & Völkers needs statistical information on the use of the Property App to make it more user-friendly. For this purpose, Engel & Völkers deploys the following analysis tools. The providers of the tools process data, where personal data are processed, as a processor in accordance with the instructions of Engel & Völkers.

To find out which other cookies the Property App uses click here: https://www.engelvoelkers.com/en-de/privacy-policy-ag/doc/ev_cookies_lp.pdf.

Google Analytics

Google Analytics is provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (“Google”). We use Google Analytics with the additional feature offered by Google to anonymise IP addresses: In this case, Google's IP address is usually already shortened within the EU and only in exceptional cases in the US and in any case only saved in abbreviated form. The privacy policy can be viewed here: https://privacy.google.com/businesses/processorterms/

                               

If you want to opt out of Google Analytics tracking, go to your system settings and disable Google Analytics access in the Tracking section of the “Engel & Völkers Property Search” app.

If you want to opt out of tracking Google Analytics on Android, go to the app settings and disable Google Analytics access.

HockeyApp

HockeyApp is provided by Microsoft (Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA). We use HockeyApp for error analyses and to improve the property app. If it crashes, the user may agree to submit a crash report to HockeyApp. A crash report includes information about the crash date and time, the affected software module, the operating system and language used, and the device type and IP address. The crash report will only be sent to HockeyApp once this has been specifically approved. The information contained in the crash report may be partially processed in the United States. HockeyApp is a service from Microsoft. Legal information about it can be found here: 

https://azure.microsoft.com/de-de/support/legal/.

The privacy policy can be viewed here: 

https://www.microsoft.com/de-de/privacystatement/OnlineServices/Default.aspx

Crashlytics

Crashlytics is an analysis tool offered and operated by Crashlytics Inc., based in Cambridge, MA, USA. Crashlytics generates crash reports, i.e. reports about malfunctions or failures of the app, where and in which context these have occurred, how many users of the app are affected, etc. Engel & Völkers uses these reports to detect malfunctions or failures to be able to react faster, more purposefully and more efficiently in the interests of the users and to be able to improve the app technically. For this purpose, Crashlytics, together with the user’s Symphony-related app ID, which can be deleted at any time, records data on the crash and on general data of the respective IT environment (in particular on the used device, the mobile service provider and the operating system). If personal or pseudonymous data is included, Crashlytics will delete it within seven days. This information will give Crashlytics and subsequently Engel & Völkers insight into whether and how the app works and is used, especially the malfunctions and failures that occur. Further information is available at try.crashlytics.com/terms/privacy-policy.pdf.

Links to social media pages

This website contains links to the main social media network sites (e.g. Facebook and Twitter). These are not embedded social media plug-ins, but a link through which no personal data is transmitted to the social media operators.

Rights of persons concerned

You have the right to information on the processing of your personal data (for example, the origin of this data, the processing purpose, the modalities of the data processing). Furthermore, on certain conditions, you are entitled, at any time, to object to data processing in the future, to limit it or to demand the deletion of the data. Finally, you can prevent the sending of advertising material or the implementation of market research or commercial communications at any time.

In summary, you have a right to

-       information,

-       correction,

-       deletion (or to be forgotten),

-       limitation of processing,

-       data portability,

-       objection to the processing of your personal data,

-       complaint to the supervisory authorities.

Please note that your right to deletion is subject to certain restrictions. For instance we need not or may not delete any data which we need to retain for a further period under a statutory retention period. Data needed by us for the establishment, exercise or defence of legal claims are also excepted from your right to deletion.

To exercise the above rights and to request information, users may write to the following e-mail address hongkongmmc@engelvoelkers.com[A12]  or postal address Engel & Völkers VJI Limited, [A13] Shop A, 95 Caine Road, Mid Level West, Hong Kong. Similarly, users may at any time withdraw consent to, correct and delete the processing of their data.

Contacts

The responsible authority for processing of data is Engel & Völkers VJI Limited, [A14] Shop A, 95 Caine Road, Mid Level West, Hong Kong. In the event of questions regarding our data processors, we are happy to make a current list of these available to you.

If you have a complaint regarding the way that we process your data, you have the opportunity to submit a complaint to the supervisory authority. This is: 

Free and Hanseatic City of Hamburg

Hamburg’s representative for data protection and freedom of information

Prof. Dr. Johannes Caspar

Kurt-Schumacher-Allee 4, 20097 Hamburg

Mailbox@datenschutz.hamburg.de[A15] 

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Please enter the property information.

This data protection information applies to the use of the website https://www.engelvoelkers.com/hongkong/ (hereinafter referred to as “website”) and the Property Search App, a mobile application for property searches (hereinafter referred to as “property app”) and is valid from 25 May 2018.

The following information applies to both the website and the property app, unless expressly stated otherwise.

 

Engel & Völkers VJI Limited in its function of responsible authority (hereinafter also referred to as “Engel & Völkers”) informs its users that

by using the website, personal data about them will be processed, in particular:

●    personal data (e.g. e-mail address, first name, surname, title, address, telephone number – in the following “Data” or “Personal data”) provided by users at the time of registration on the website (e.g. in connection with contact requests and mailing of newsletters);

●    personal data transferred from the user’s internet browser each time the user accesses the website is stored within log files, also known as server logs. This data comprises: IP address (Internet protocol address) of the accessing computer; name of the accessed site; date and time of access; related URL from which the user accesses the site; number of transferred data items; status report of successful access; session ID number.

by using the property app, personal data about them will be processed, in particular:

●    e-mail address, first name, surname, title, address, telephone number provided by users at the time of sending an enquiry;

●    Whenever the app is accessed, the usage data of the respective app user is saved. This data comprises: operating system used and, if applicable, the browser type, current language setting of the smartphone, information about the Internet service provider of the user, name of the retrieved page and, if applicable, the origin page, date and time of retrieval, amount of data transmitted, status report on whether the retrieval was successful, session identification number.

Purpose of processing

Engel & Völkers, as a responsible authority,

processes the personal data of website users for the following purposes:

●    Fulfilment of user’s requests (legal basis is contract performance and the legitimate interest of Engel & Völkers in transferring contact requests within the Engel & Völkers Group to the appropriate company. The above “Engel & Völkers Group” comprises Engel & Völkers AG and its domestic and foreign associated companies in terms of the German Companies Act Sec. 15 ff, and the (master) licensees affiliated with this group of companies. A current listing of these licensees can be obtained here: https://www.engelvoelkers.com/de/unternehmen/standorte/);

●    The forwarding of e-mail newsletters on the company’s own offers and advertising by the company or third parties to the legally permissible extent or based on consent. (Legal basis is the legitimate interest of Engel & Völkers in direct marketing, providing this is in accordance with the data protection and competition rules);

●    Analysis of the website for determining user behaviour. (Legal basis is the legitimate interest of Engel & Völkers in analysing user behaviour on our website for the purpose of continuously improving this or adapting it to the interests of our users);

●    Identification and possible blocking of users who have installed a so-called adblocker and who thereby block advertising. (Legal basis is the legitimate interest of Engel & Völkers of providing users who do not block advertising with wholly or partially web-financed offers);

●    In order to prevent fraudulent activities or misuse on the website or in connection with the website and to observe the legal stipulations for safe websites. (Legal basis is the legitimate interest of Engel & Völkers in remedying errors, guaranteeing system security and identifying impermissible access or access attempts.)

The legal basis for the processing of personal data is GDPR Article 6(1)(a), if the processing is based on consent, Article 6(1)(b) if the basis for processing is a contractual relationship and Article 6(1)(f) if the basis is the legitimate interests of Engel & Völkers.

processes the personal data of property app users for the following purposes:

●      Fulfilment of the requests of the app users (legal basis of the data collection is the consent of the user in accordance with Art. 6(1)(a) EU General Data Protection Regulation (GDPR)). Analysis of the property app to determine usage behaviour (legal basis is the legitimate interest of Engel & Völkers in analysing user behaviour in our property app for the purpose of continuously improving this or adapting it to the interests of our users);

Nature of supply of personal data and consequences of objection

The personal data is voluntarily provided by users. They may freely decide whether to make personal data available to Engel & Völkers and may subsequently withdraw their consent from the processing of personal data which have already been made available. Withdrawal may mean that the Engel & Völkers website is no longer usable.

Processing methods

Users’ personal data may only be processed in case of need and processing will be performed electronically only, in particular by way of: gathering, registration, organisation, storage, consultancy, processing, amendment, selection, extraction, comparison, use, interconnection, access and communication, blocking, deletion and destruction of the data. Processing may be carried out electronically or non-electronically.

Access to data

The personal data is processed by Engel & Völkers and (in respect of individual items) particularly by

●    Employees (permanent employees such as job-holders and independent property consultants) and consultants authorised to administer the website and property app and provide the associated services;

●    Third-party supplier companies (e.g. IT service providers, hosting providers, etc.) to which Engel & Völkers has outsourced processing services as part of a job processing agreement.

Information about the data

As the responsible authority we are able to provide information about your personal data. However, this information may only be given for the following reasons:

·       In the case of fulfilment of legal obligations or obligations arising from regulations and guidelines under national or European laws.

·       For defence in court in the case of a legal dispute.

Disclosure of data

If your query relates to offers from other companies of the Engel & Völkers Group, Engel & Völkers transfers the personal data entered by you in this case to the respective company from the Engel & Völkers Group with your prior consent or on the basis of its legitimate interests.[A10]  Other than this, your personal data will not be disclosed by Engel & Völkers.

Disclosure of data in non-EEA countries

In principle, Engel & Völkers does not transfer personal data to non-EEA countries without your consent. The servers used by Engel & Völkers are located within the European Union.

If your query relates to companies of the Engel & Völkers Group outside the European Union, we communicate your data under your consent.

In cases where personal data is transferred to countries that do not offer the same level of protection as within the European Union and you have not expressly agreed to the transfer of your data to those countries by way of your consent, Engel & Völkers will ensure that certain contractual obligations under applicable data protection law (including the execution of standard contractual clauses approved by the European Commission) are agreed with each service provider, unless Engel & Völkers can invoke other legal grounds for the transfer of personal data.

Saving and deleting of data

Engel & Völkers saves personal data for the time necessary for achieving the purposes for which the data was gathered and processed, including any storage period stipulated under the applicable legislation (e.g. retention of bookkeeping vouchers) and in any case for a maximum of 24 months [A11] after the personal data was gathered.

Use of cookies

Use of cookies on the website

In order to improve website browsing, Engel & Völkers uses “cookies”. Cookies are small text files, generally consisting of letters and numbers, stored on the user’s web browser on their PC and containing pseudonymised data. Cookies allow a website to recognise the user’s computer in order to follow searches made on several pages of a website and to identify users who return to a website. Cookies may have technical, analytical or profiling purposes.

The direct and indirect cookies used by Engel & Völkers are summarised here: https://www.engelvoelkers.com/en-de/privacy-policy-ag/doc/ev_cookies_lp.pdf.

The website uses the following technical cookies:

For storing language selection _icl_visitor_lang_js, _icl_current_language, evlocale.For storing selection of measuring units engelundvoelkersconfig.For storing last search requests LAST_SEARCH.For storing the watchlist ID watchlist_id.For storing test reference within AB tests user_ab.For storing references to distributed systems in load balancers BIGipServergroup-rz-webfe-prod.

Engel & Völkers informs users that they may deactivate or remove cookies in their web browser by following the instructions on the following links:

●      Internet Explorer ((https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies).

●      Mozilla Firefox (https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored).

●      Safari (https://support.apple.com/kb/PH19214?viewlocale=en_US&locale=de_DE).

The website also uses analytical cookies set by third-party providers, e.g. Google (see also provisions on use of analysis programs and tracking tools) and Adroll (https://www.adroll.com/de-DE/about) /Privatsphäre) and Haufe (https://de.onlinehelp.umantis.com/index.php/Cookies).

In more detail:

a)       Google Analytics

Engel & Völkers uses the web analytics service Google Analytics from Google Inc. (“Google”) for analysing the use of websites. The information generated by cookies about the use of websites is generally transferred to a Google server in the USA and stored there. Engel & Völkers uses Google Analytics solely with the extension "ga ('set', 'anonymizeIp', true)", in order to ensure that IP addresses are only processed in a shortened version and in order to prevent direct references to individual persons. Google may transfer data to third parties if this is prescribed by law or if third parties process these data on behalf of Google. Google will not publish the IP address of the user in connection with other Google data. Users may at any time prevent the recording and storage of data by Google Analytics, by installing a Google-approved browser plug-in which can be downloaded from the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

b)       Universal Analytics

Engel & Völkers uses the Universal Analytics functions provided by Google. These functions allow Engel & Völkers to record and analyse socio-demographic data about users by means of a Google ID (if available) and by means of cookies generated by Google from advertising contents (DoubleClick). If a Google ID is available, the data controller will be able to record this data across all devices (e.g. if users have both a smartphone and a PC) for analysing visitor flows across all devices. Users may at any time prevent the recording and storage of data by Google Analytics by installing a Google-approved browser plug-in which can be downloaded from the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

This website does not use profiling cookies.

Use of cookies and other tracking in the Property App

Engel & Völkers needs statistical information on the use of the Property App to make it more user-friendly. For this purpose, Engel & Völkers deploys the following analysis tools. The providers of the tools process data, where personal data are processed, as a processor in accordance with the instructions of Engel & Völkers.

To find out which other cookies the Property App uses click here: https://www.engelvoelkers.com/en-de/privacy-policy-ag/doc/ev_cookies_lp.pdf.

Google Analytics

Google Analytics is provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (“Google”). We use Google Analytics with the additional feature offered by Google to anonymise IP addresses: In this case, Google's IP address is usually already shortened within the EU and only in exceptional cases in the US and in any case only saved in abbreviated form. The privacy policy can be viewed here: https://privacy.google.com/businesses/processorterms/

                               

If you want to opt out of Google Analytics tracking, go to your system settings and disable Google Analytics access in the Tracking section of the “Engel & Völkers Property Search” app.

If you want to opt out of tracking Google Analytics on Android, go to the app settings and disable Google Analytics access.

HockeyApp

HockeyApp is provided by Microsoft (Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA). We use HockeyApp for error analyses and to improve the property app. If it crashes, the user may agree to submit a crash report to HockeyApp. A crash report includes information about the crash date and time, the affected software module, the operating system and language used, and the device type and IP address. The crash report will only be sent to HockeyApp once this has been specifically approved. The information contained in the crash report may be partially processed in the United States. HockeyApp is a service from Microsoft. Legal information about it can be found here: 

https://azure.microsoft.com/de-de/support/legal/.

The privacy policy can be viewed here: 

https://www.microsoft.com/de-de/privacystatement/OnlineServices/Default.aspx

Crashlytics

Crashlytics is an analysis tool offered and operated by Crashlytics Inc., based in Cambridge, MA, USA. Crashlytics generates crash reports, i.e. reports about malfunctions or failures of the app, where and in which context these have occurred, how many users of the app are affected, etc. Engel & Völkers uses these reports to detect malfunctions or failures to be able to react faster, more purposefully and more efficiently in the interests of the users and to be able to improve the app technically. For this purpose, Crashlytics, together with the user’s Symphony-related app ID, which can be deleted at any time, records data on the crash and on general data of the respective IT environment (in particular on the used device, the mobile service provider and the operating system). If personal or pseudonymous data is included, Crashlytics will delete it within seven days. This information will give Crashlytics and subsequently Engel & Völkers insight into whether and how the app works and is used, especially the malfunctions and failures that occur. Further information is available at try.crashlytics.com/terms/privacy-policy.pdf.

Links to social media pages

This website contains links to the main social media network sites (e.g. Facebook and Twitter). These are not embedded social media plug-ins, but a link through which no personal data is transmitted to the social media operators.

Rights of persons concerned

You have the right to information on the processing of your personal data (for example, the origin of this data, the processing purpose, the modalities of the data processing). Furthermore, on certain conditions, you are entitled, at any time, to object to data processing in the future, to limit it or to demand the deletion of the data. Finally, you can prevent the sending of advertising material or the implementation of market research or commercial communications at any time.

In summary, you have a right to

-       information,

-       correction,

-       deletion (or to be forgotten),

-       limitation of processing,

-       data portability,

-       objection to the processing of your personal data,

-       complaint to the supervisory authorities.

Please note that your right to deletion is subject to certain restrictions. For instance we need not or may not delete any data which we need to retain for a further period under a statutory retention period. Data needed by us for the establishment, exercise or defence of legal claims are also excepted from your right to deletion.

To exercise the above rights and to request information, users may write to the following e-mail address hongkongmmc@engelvoelkers.com[A12]  or postal address Engel & Völkers VJI Limited, [A13] Shop A, 95 Caine Road, Mid Level West, Hong Kong. Similarly, users may at any time withdraw consent to, correct and delete the processing of their data.

Contacts

The responsible authority for processing of data is Engel & Völkers VJI Limited, [A14] Shop A, 95 Caine Road, Mid Level West, Hong Kong. In the event of questions regarding our data processors, we are happy to make a current list of these available to you.

If you have a complaint regarding the way that we process your data, you have the opportunity to submit a complaint to the supervisory authority. This is: 

Free and Hanseatic City of Hamburg

Hamburg’s representative for data protection and freedom of information

Prof. Dr. Johannes Caspar

Kurt-Schumacher-Allee 4, 20097 Hamburg

Mailbox@datenschutz.hamburg.de[A15] 

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