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Happy Valley - Luxury Home Features and Neighbourhood Guide

Hong Kong - happy valley property for sale

Welcome to our Hong Kong neighbourhood feature again! 

Finding a home can be exciting, overwhelming, and slightly annoying if you don’t have a proper plan of action. Although Hong Kong is small, there is still a diverse collection of neighbourhoods to pick and choose from - enough to make your head spin. This is why we have come up with a neighbourhood feature to introduce you to all of the exciting neighbourhoods of beautiful Hong Kong. 

Our exciting neighbourhood watch guide each week will help demystify the various locations of Hong kong, helping you choose the most ideal spot to find a home. This week, we will be focusing on Happy Valley on Hong Kong Island - an always popular choice for people seeking the ultimate high in luxurious homes. If elegance and convenience is what you are seeking, then Happy Valley is a neighbourhood you will want to get to know better. 

Located on Hong Kong Island, Happy Valley is an upper-crust residential neighbourhood that is both a beautiful and convenient area to live in. The area has a lot to offer, with a plethora of good quality amenities, public facilities, delicious restaurants and hip bars, it is also the grounds of Hong Kong’s famous midweek horse races and many major sports events.  In Chinese, the name of this neighbourhood literally translate to “Horse-racing ground”. Let’s dig a little deeper in to the history of Happy Valley to find out it’s been dubbed the name. This area was formerly known as Wong Nai Chung Valley, a mud-filled river that collected waters from the Wong Nai Chung Gap and surrounding areas. This was pre-construction of the Happy Valley Racecourse in 1846, when rice paddies were still prevalently abundant in the area. 

Today, Happy Valley is made up of upper income residential areas, with a population mix of both Hong Kong locals, expats, and foreigners. Two of the most notable and stand-out residential buildings in the neighbourhood are “High Cliff” and “The Summit”, which form the “chopsticks” of Hong Kong because of it’s appearance next to each other. 

Considering its location for being quite central to all other parts of Hong Kong - Causeway Bay and Wanchai are its neighbours -  Happy Valley feels surprisingly far removed from the hustle bustle of the city. The suburban and residential vibe of the neighbourhood is what attracts a lot of residents to set up home here. It’s quieter than most parts of Hong Kong, with less traffic and lots of desirable housing options. The neighbourhood is all about community, making it a highly popular choice for expats, foreigners and families. 

Speaking of community, Happy Valley is a very self-sufficient neighbourhood when it comes to not having to leave the area to get all your daily needs. There are plenty of options for shopping in the neighbourhood, from small-scale boutiques, fruit and vegetable stalls, supermarkets to a wet market. 

How’s The Transportation in Happy Valley?

Some people assume that Happy Valley is inconvenient because of its inland location, meaning that it does not have its own MTR station. However, this couldn’t be less true. Transportation in Happy Valley is very convenient for both residents and visitors. Although there is no Happy Valley MTR station, there are a mix of trams, minibuses, and taxis that serve the area. Residents will find that the rest of Hong Kong is easily accessible by way of the Causeway Bay MTR station (Island Line) just a short distance away via minibuses, trams or even by walking.

Tram - There is a tram terminus in Happy Valley, at the corner of Wong Nai Chung Road, Blue Pool Road and SIng Woo Road. Trams pass by frequently traveling in both directions along Hong Kong Island, and can take you to most parts of the city easily. 

Buses/Minibuses - The Happy Valley area is well served by both minibuses and bus lines, serving all areas of the district. 

Notable Features In Happy Valley

  • Happy Valley Racecourse - this is one of the main attractions in Hong Kong, and one of the two racecourses for Hong Kong horse racing. Located in Happy Valley, it is surrounded by Wong Nai Chung Road and Morrision Hill Road. 

  • Hong Kong Sanatorium and Hospital (HKSH) - is a prestigious and reputable private hospital in Happy Valley with some of the best medical services available to Hong Kong residents.

    • Hong Kong Football Club - is a private members sports and social club in Happy Valley.

 

Fitness and Healthy Living in Happy Valley

Happy Valley is  prime training arena for fitness and health fanatics. It is nearby plentiful hiking trails and home to the famous Happy Valley Race Track. It is hard to find decent outdoor space to workout in Hong Kong. With the addition of smog and traffic, it can become downright demoralising, inconvenient and even unhealthy. Plus, not everyone likes to exercise within the confines of a gym. At Happy Valley Race Track, you have a proper track that can meet most of your fitness activities, from running, body resistance exercises to circuit training. Not to mention, the view is fantastic and comes with an panoramic view of Hong Kong’s show-stopping skyline. 

Happy Valley is also full of member’s sports club such as The Football club that attract fitness lovers far and wide. The area is populated with athletes, and for good reason!

It’s no wonder that fitness enthusiasts flock here to take up residence.

As for eateries, there are plenty of options in the area where one can indulge in healthy options:

For those who prefer healthy home-cooking, Happy Valley is an ideal place for home chefs. There are a range of supermarkets and health food stores on almost every block. There is even a wet market where you can buy affordably priced produce that cannot be found in regular supermarkets. 

As for health services, there is no shortage of medical establishments in Happy Valley. The area is close to a number of reputable hospitals, including the Hong Kong Sanatorium and Hospital ( a private and world-renowened private hospital), and the Hong Kong Adventist Hospital just up the hill seated on Stubbs Road. The charity-funded Tung Wah Eastern Hospital is also in the area, as well as St Paul’s Hospital close by in Causeway Bay. It’s no wonder that this area is so popular amongst families with children. 

Are there any schools in and around Happy Valley?

There’s a reason why Happy Valley is such a family-friendly residential neighbourhood. One of the top features that make up a family-friendly neighbourhood is the abundance of quality schools in the district. Within the district itself, there are a plethora of options to choose from when it comes to education, which include: Catholic Girls’ Marymount Secondary School on Blue Pool Road, St Paul’s School on Ventris Road, and the private French International School on Blue Pool Road that cater to a large population of expat families. Other schools in and around the area include the English Schools Foundation establishments, Lingnan Primary School and Kindergarten, Hillside International Kindergarten, as well as the prestigious Chinese International School.

Are you a pet owner?

Although Happy Valley isn’t as dog-friendly as it used to be, it is still an area that draws in dog owners. There are a number of pet shops, dog hotels, full-service daycare centers with boarding facilities, and a quaint little dog park as well.

Sadly, a number of local restaurants and bars no longer allow dogs to be within a certain distance of their establishments, but there remain a few that will still happily welcome your pet to sit with you - Classified is one of our favourites and you can be sure to meet other dog owners with the pooches enjoying a cup of coffee here and there.

Nearby Schools:

  • Rosaryhill School
  • Po Kok Primary School
  • Precious Blood Primary School
  • French International School (FIS)

 

Useful Nearby Addresses:

Choosing the right neighbourhood is all about convenience. Knowing what is in the area is the number one deciding factor for whether you choose to make a place a home or veto it.Happy Valley is renowned for being in a very convenient location with supermarkets, hospitals, and schools nearby. Here are some of the places that you will want to know are in close proximity to this iconic residence:

  • Hong Kong Sanatorium & Hospital, Happy Valley
    • HKSH is a private hospital in Happy Valley with best quality services and world-reknowned doctors and surgeons. The hospital also has a 24 hour outpatient triage center.
  • Private Hospital
  • Fusion Supermarket, Village Road, Happy Valley
  • Jason’s Marketplace
  • Parkview Supermarket, Fusion by ParknShop, Hong Kong Parkview

 

Good Eats and Drinks in Happy Valley

 

  • Amigo (79A Wong Ngai Chung Road, Amigo Mansion) - A true classic, Amigo Restaurant is the Godfather of restaurants in Hong Kong and has stood the test of time. You can find exquisite and authentic French delicacies and wine here, perfectly complimented by romantic and old-school ambience.
  • Hoi Ping Road Tower - This tower houses dozens of International restaurants and one can surely find a taste that fits on any given day! Did we mention about the views up high too? You can enjoy a nice meal and drinks while enjoying the spectacular Hong Kong views.
  • Classified - A well known establishment in Hong Kong, this trendy café can be found all over Hong Kong. Serving all-day breakfast selections, smoothies and other delicious lunch and dinner eats, this is a trusted staple that you can’t go wrong with! Even better that there’s one in Happy Valley, and it’s dog-friendly as well!
  • Yakitorei - this tiny hole in the wall features some of the best Japanese skewers in the neighbourhood. This late night eatery opens until way past midnight on the weekends, where you can toss back sake and watch the chefs grill up your favourite meats and vegetables right in front of you. 


On top of eateries, there are a lot of great speciality shops in Happy Valley like quality butchers, delis, wine cellars, alcohol shops, vegetable and fruits stalls, and more to do your shopping at. 

LUXURY HOME FEATURES

HIGH CLIFF

As one of the tallest residential buildings in Hong Kong and a winner of a number of elite design awards, this is one of the best luxury homes in Hong Kong, with eye-catching views that you can boast about and fully enjoy. Needless to say, as one of the tallest skyscrapers in Hong Kong, the views are unbeatable. High Cliff building stands in front of Mount Nicholson overlooking Happy Valley and Victoria Harbour. We can assure you that the skyline views are out of this world! High Cliff is really quite a feast for the eyes. Not only is it tall and majestic in appearance, the building is made up of the best quality materials - adorned in top-grade steel and glass throughout. Perched beautifully atop of Mount Nicholson, lucky residents can enjoy an unobstructed view from the high floors of the buildings which overlooks the glistening South China Sea.

One of our luxury home features is available for sale inside the Highcliff residential building. It is a four bedroom and three bathroom, 2,739 Sqft unit listed at a current sale price of HKD$170,000,000.

Amenities, Special Features, and Layout of the building units:

  • Bedroom
  • Bathroom
  • Living Room
  • Dining Room
  • Helper’s Quarters
  • Fully fitted kitchen
  • Views of the city and ocean
  • Parking space
  • Central Air Conditioning
  • Sauna and Steam
  • Outdoor Swimming Pool and Children’s Pool
  • Children’s Playground and Indoor Play Area

 

Residents can enjoy a private swimming pool, gym, and carpark within the building, and is perfect for those who like to have everything at their fingertips. Having a swimming pool and gym available in such convenience proximity makes it ultra easy to keep fit and stay in tip top shape. 

The amenities in High Cliff are even more to boast about. Throughout the building, the visual theme is beautifully created in colourful and striking matching mosaic tiles. The vast, oval outdoor swimming pool continues this gorgeous visual feature from the grand lobby mural of sweeping blues, and warm red, orange and yellow tones. 

The gym is a high tech gym that is fully equipped with state of the art fitness equipment and changing facilities that can fulfill all of your fitness and health goals. You are going to want to work out in this gym! 

Families with children will be ecstatic to know that this building is very children-family as well. The building comes complete with an equally vibrantly colored and picturesque children’s playroom, where kids can hang out and play after school. In Hong Kong, it’s difficult to find play areas for children that are safe. High Cliff provides a perfect space for families, parents, and children to gather. 

The iconic building also houses three distinct function rooms to complete an “All-in one” one stop shop. You don’t even need to leave the building to have every amenity at your disposal. What a gift!

THE ALTITUDE

Located at 20 Shan Kwong Road in lush suburban Happy Valley, we have a rare unit available in the residential building “The Altitude”. The six bedroom, four bathroom unit within an approximate saleable area of 3,072 Sqft is listed at the current sale price of HKD $103,000,000.  In a prime location, the building is situated in the beating heart of Happy Valley, close to all the shops, restaurants, cafés, bars, and public parks. Just a short walk away is the Happy Valley racecourse and the Jockey Club, where one can participate in the excitement of the midweek horse races. This residential building (built in 2011) is 32 stories tall with a total of 126 apartment units. The blocks face southwest and have spanning views of the Peak. All of the apartment units feature quality-sized balconies with top of the line interior finishings. 

The Altitude’s convenient location in Happy Valley is one of its biggest selling points. Located in a serene and comfortable environment with close proximity to Hong Kong’s exciting city life, this rare find will not stay on the market for long. This currently listed apartment has 3 bedrooms - two of which are ensuite - with spacious living and dining areas and a generous sized balcony. Fully equipped with world leading brand kitchen finishings and electrical appliances, this home is perfect for small families. Recreational facilities in the building are plentiful, including a gymnasium, jacuzzi, sauna and steam room, lounge, multi-function room, multimedia entertainment room, mahjong rooms, children’s play area, BBQ area and a communal landscaped garden for residents to hang out in. The Altitude is a building you don’t want to miss!

We have put together a further list of some of the top residential buildings in this neighbourhood:

 

  • Beverly Hill
  • Beverly House
  • Blue Pool Lodge
  • Broad View Villa
  • Broadville
  • Broadwood Park
  • Celeste Court
  • Colonnade
  • Comfort Mansion
  • Friendship Court
  • Gracedale
  • Highcliff
  • Hooley Mansion
  • Horace Court
  • Leighton Hill
  • Race View Apartments
  • San Francisco Towers
  • Splendour Court
  • The Summit
  • Valley View Terrace
  • Ventris Court
  • Ventris Place
  • Villa Lotta
  • Villa Rocha
  • Village Terrace
  • Winfield Building

 

What people have to say about living in Happy Valley:

 We love living in Happy Valley. We’ve got spectacular views of the racecourse on top of the hill. It’s in the city but feels somewhat removed from it because no MTR lines pass through here. There are playgrounds, a dog park, tons of little shops and boutiques, restaurants, pet shops, supermarkets, massage spas…."

“What a great area we live in! We are a family with children and Happy Valley has that pleasant village feel we look for. The transportation situation can be a bit of a pain depending on where you live in Happy Valley. If you live at the bottom of the hill, there are bus stops, tram stops and plentiful taxis to hail down. However, if you live up the hill, it can be a mission to find transport down during busy times If you have our own car/driver then this doesn’t apply of course."

“A very relaxed area compared to places like Central and Midlevels. Happy Valley is right next to Causeway but no MTR lines pass through. There’s less crowds and noise but getting to Causeway is a breeze. You can walk, or take public transport since both are equally efficient. If you like outdoor space, sports and such activities, this is a a great area because there are many Clubs here that cater to your needs."

“One of the more dog-friendly neighbourhoods in Hong Kong. There’s a dog park, and very close to plenty of hike trails. It’s a very quaint neighbourhood and convenient in all aspects.”

“Happy Valley is really nice. I could’t ask for a nicer place to live in Hong Kong. I moved to Happy Valley from Causeway Bay, where it’s very congested and densely populated. I had to get out of that area as it was just too noisy for me and was impossible to sleep without ear plugs. Happy Valley is nice and quiet, which I like but still central enough to be convenient if you need to get to other areas in Hong Kong. There are enough conveniences in the neighbourhood to make your life quite easy, with a number of restaurants, cafés, supermarkets, coffee shops, a wet market, dry-cleaning places, pet-supplies stores and more. The transportation links here are convenient and reliable. You have the options of taking the tram, minibuses, and taxis all around the neighbourhood. It’s a very dog-friendly place too, which cannot be said for a lot of other areas in Hong Kong. 

“My husband and I have lived in Happy Valley for 3 years now and we love it. It’s a very convenient area that’s close to pretty much everything. The transportation is also very convenient, lots of taxis, tram, minibus and bus routes serving the area. Just a short walk or minibus away is Causeway Bay, where you can get to all of Hong Kong by MTR and other bus lines. We like that it feels far removed from the noise of the city but it’s still close enough to the central hubs to be convenient.”

“I personally love living in Happy Valley. Of course, it depends on what your needs are. It is not as “happening” as places like Central and Soho but if you are looking for a true residential area, Happy Valley is as close as it gets in Hong Kong, while still remaining convenient. Happy Valley is close to the busy districts of Causeway Bay and Wanchai, where you can get all of your shopping, eating, and drinking fix. Because Happy Valley is very residential and suburban, it is extremely quiet, lacking in the traffic noise that you will be faced with in most other Hong Kong neighbourhoods. That’s a huge bonus in my books. Another value add to living in Happy Valley is the amount of greenery that you are surrounded with. THere’s mountains everywhere, where you are surrounded by hiking trails. It’s really a beautiful area to live while still being convenient and close to the city. 

If we have piqued your interest, do contact our team at Engel & Volkers for more detailed information and viewings of these luxury homes for sale. Engel & Voelkers are the leading experts in featuring real estate properties in the best areas of Hong Kong. We assure you that you will find your ideal dream home with our help.

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-       information,

-       correction,

-       deletion (or to be forgotten),

-       limitation of processing,

-       data portability,

-       objection to the processing of your personal data,

-       complaint to the supervisory authorities.

Please note that your right to deletion is subject to certain restrictions. For instance we need not or may not delete any data which we need to retain for a further period under a statutory retention period. Data needed by us for the establishment, exercise or defence of legal claims are also excepted from your right to deletion.

To exercise the above rights and to request information, users may write to the following e-mail address hongkongmmc@engelvoelkers.com[A12]  or postal address Engel & Völkers VJI Limited, [A13] Shop A, 95 Caine Road, Mid Level West, Hong Kong. Similarly, users may at any time withdraw consent to, correct and delete the processing of their data.

Contacts

The responsible authority for processing of data is Engel & Völkers VJI Limited, [A14] Shop A, 95 Caine Road, Mid Level West, Hong Kong. In the event of questions regarding our data processors, we are happy to make a current list of these available to you.

If you have a complaint regarding the way that we process your data, you have the opportunity to submit a complaint to the supervisory authority. This is: 

Free and Hanseatic City of Hamburg

Hamburg’s representative for data protection and freedom of information

Prof. Dr. Johannes Caspar

Kurt-Schumacher-Allee 4, 20097 Hamburg

Mailbox@datenschutz.hamburg.de[A15] 

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This data protection information applies to the use of the website https://www.engelvoelkers.com/hongkong/ (hereinafter referred to as “website”) and the Property Search App, a mobile application for property searches (hereinafter referred to as “property app”) and is valid from 25 May 2018.

The following information applies to both the website and the property app, unless expressly stated otherwise.

 

Engel & Völkers VJI Limited in its function of responsible authority (hereinafter also referred to as “Engel & Völkers”) informs its users that

by using the website, personal data about them will be processed, in particular:

●    personal data (e.g. e-mail address, first name, surname, title, address, telephone number – in the following “Data” or “Personal data”) provided by users at the time of registration on the website (e.g. in connection with contact requests and mailing of newsletters);

●    personal data transferred from the user’s internet browser each time the user accesses the website is stored within log files, also known as server logs. This data comprises: IP address (Internet protocol address) of the accessing computer; name of the accessed site; date and time of access; related URL from which the user accesses the site; number of transferred data items; status report of successful access; session ID number.

by using the property app, personal data about them will be processed, in particular:

●    e-mail address, first name, surname, title, address, telephone number provided by users at the time of sending an enquiry;

●    Whenever the app is accessed, the usage data of the respective app user is saved. This data comprises: operating system used and, if applicable, the browser type, current language setting of the smartphone, information about the Internet service provider of the user, name of the retrieved page and, if applicable, the origin page, date and time of retrieval, amount of data transmitted, status report on whether the retrieval was successful, session identification number.

Purpose of processing

Engel & Völkers, as a responsible authority,

processes the personal data of website users for the following purposes:

●    Fulfilment of user’s requests (legal basis is contract performance and the legitimate interest of Engel & Völkers in transferring contact requests within the Engel & Völkers Group to the appropriate company. The above “Engel & Völkers Group” comprises Engel & Völkers AG and its domestic and foreign associated companies in terms of the German Companies Act Sec. 15 ff, and the (master) licensees affiliated with this group of companies. A current listing of these licensees can be obtained here: https://www.engelvoelkers.com/de/unternehmen/standorte/);

●    The forwarding of e-mail newsletters on the company’s own offers and advertising by the company or third parties to the legally permissible extent or based on consent. (Legal basis is the legitimate interest of Engel & Völkers in direct marketing, providing this is in accordance with the data protection and competition rules);

●    Analysis of the website for determining user behaviour. (Legal basis is the legitimate interest of Engel & Völkers in analysing user behaviour on our website for the purpose of continuously improving this or adapting it to the interests of our users);

●    Identification and possible blocking of users who have installed a so-called adblocker and who thereby block advertising. (Legal basis is the legitimate interest of Engel & Völkers of providing users who do not block advertising with wholly or partially web-financed offers);

●    In order to prevent fraudulent activities or misuse on the website or in connection with the website and to observe the legal stipulations for safe websites. (Legal basis is the legitimate interest of Engel & Völkers in remedying errors, guaranteeing system security and identifying impermissible access or access attempts.)

The legal basis for the processing of personal data is GDPR Article 6(1)(a), if the processing is based on consent, Article 6(1)(b) if the basis for processing is a contractual relationship and Article 6(1)(f) if the basis is the legitimate interests of Engel & Völkers.

processes the personal data of property app users for the following purposes:

●      Fulfilment of the requests of the app users (legal basis of the data collection is the consent of the user in accordance with Art. 6(1)(a) EU General Data Protection Regulation (GDPR)). Analysis of the property app to determine usage behaviour (legal basis is the legitimate interest of Engel & Völkers in analysing user behaviour in our property app for the purpose of continuously improving this or adapting it to the interests of our users);

Nature of supply of personal data and consequences of objection

The personal data is voluntarily provided by users. They may freely decide whether to make personal data available to Engel & Völkers and may subsequently withdraw their consent from the processing of personal data which have already been made available. Withdrawal may mean that the Engel & Völkers website is no longer usable.

Processing methods

Users’ personal data may only be processed in case of need and processing will be performed electronically only, in particular by way of: gathering, registration, organisation, storage, consultancy, processing, amendment, selection, extraction, comparison, use, interconnection, access and communication, blocking, deletion and destruction of the data. Processing may be carried out electronically or non-electronically.

Access to data

The personal data is processed by Engel & Völkers and (in respect of individual items) particularly by

●    Employees (permanent employees such as job-holders and independent property consultants) and consultants authorised to administer the website and property app and provide the associated services;

●    Third-party supplier companies (e.g. IT service providers, hosting providers, etc.) to which Engel & Völkers has outsourced processing services as part of a job processing agreement.

Information about the data

As the responsible authority we are able to provide information about your personal data. However, this information may only be given for the following reasons:

·       In the case of fulfilment of legal obligations or obligations arising from regulations and guidelines under national or European laws.

·       For defence in court in the case of a legal dispute.

Disclosure of data

If your query relates to offers from other companies of the Engel & Völkers Group, Engel & Völkers transfers the personal data entered by you in this case to the respective company from the Engel & Völkers Group with your prior consent or on the basis of its legitimate interests.[A10]  Other than this, your personal data will not be disclosed by Engel & Völkers.

Disclosure of data in non-EEA countries

In principle, Engel & Völkers does not transfer personal data to non-EEA countries without your consent. The servers used by Engel & Völkers are located within the European Union.

If your query relates to companies of the Engel & Völkers Group outside the European Union, we communicate your data under your consent.

In cases where personal data is transferred to countries that do not offer the same level of protection as within the European Union and you have not expressly agreed to the transfer of your data to those countries by way of your consent, Engel & Völkers will ensure that certain contractual obligations under applicable data protection law (including the execution of standard contractual clauses approved by the European Commission) are agreed with each service provider, unless Engel & Völkers can invoke other legal grounds for the transfer of personal data.

Saving and deleting of data

Engel & Völkers saves personal data for the time necessary for achieving the purposes for which the data was gathered and processed, including any storage period stipulated under the applicable legislation (e.g. retention of bookkeeping vouchers) and in any case for a maximum of 24 months [A11] after the personal data was gathered.

Use of cookies

Use of cookies on the website

In order to improve website browsing, Engel & Völkers uses “cookies”. Cookies are small text files, generally consisting of letters and numbers, stored on the user’s web browser on their PC and containing pseudonymised data. Cookies allow a website to recognise the user’s computer in order to follow searches made on several pages of a website and to identify users who return to a website. Cookies may have technical, analytical or profiling purposes.

The direct and indirect cookies used by Engel & Völkers are summarised here: https://www.engelvoelkers.com/en-de/privacy-policy-ag/doc/ev_cookies_lp.pdf.

The website uses the following technical cookies:

For storing language selection _icl_visitor_lang_js, _icl_current_language, evlocale.For storing selection of measuring units engelundvoelkersconfig.For storing last search requests LAST_SEARCH.For storing the watchlist ID watchlist_id.For storing test reference within AB tests user_ab.For storing references to distributed systems in load balancers BIGipServergroup-rz-webfe-prod.

Engel & Völkers informs users that they may deactivate or remove cookies in their web browser by following the instructions on the following links:

●      Internet Explorer ((https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies).

●      Mozilla Firefox (https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored).

●      Safari (https://support.apple.com/kb/PH19214?viewlocale=en_US&locale=de_DE).

The website also uses analytical cookies set by third-party providers, e.g. Google (see also provisions on use of analysis programs and tracking tools) and Adroll (https://www.adroll.com/de-DE/about) /Privatsphäre) and Haufe (https://de.onlinehelp.umantis.com/index.php/Cookies).

In more detail:

a)       Google Analytics

Engel & Völkers uses the web analytics service Google Analytics from Google Inc. (“Google”) for analysing the use of websites. The information generated by cookies about the use of websites is generally transferred to a Google server in the USA and stored there. Engel & Völkers uses Google Analytics solely with the extension "ga ('set', 'anonymizeIp', true)", in order to ensure that IP addresses are only processed in a shortened version and in order to prevent direct references to individual persons. Google may transfer data to third parties if this is prescribed by law or if third parties process these data on behalf of Google. Google will not publish the IP address of the user in connection with other Google data. Users may at any time prevent the recording and storage of data by Google Analytics, by installing a Google-approved browser plug-in which can be downloaded from the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

b)       Universal Analytics

Engel & Völkers uses the Universal Analytics functions provided by Google. These functions allow Engel & Völkers to record and analyse socio-demographic data about users by means of a Google ID (if available) and by means of cookies generated by Google from advertising contents (DoubleClick). If a Google ID is available, the data controller will be able to record this data across all devices (e.g. if users have both a smartphone and a PC) for analysing visitor flows across all devices. Users may at any time prevent the recording and storage of data by Google Analytics by installing a Google-approved browser plug-in which can be downloaded from the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

This website does not use profiling cookies.

Use of cookies and other tracking in the Property App

Engel & Völkers needs statistical information on the use of the Property App to make it more user-friendly. For this purpose, Engel & Völkers deploys the following analysis tools. The providers of the tools process data, where personal data are processed, as a processor in accordance with the instructions of Engel & Völkers.

To find out which other cookies the Property App uses click here: https://www.engelvoelkers.com/en-de/privacy-policy-ag/doc/ev_cookies_lp.pdf.

Google Analytics

Google Analytics is provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (“Google”). We use Google Analytics with the additional feature offered by Google to anonymise IP addresses: In this case, Google's IP address is usually already shortened within the EU and only in exceptional cases in the US and in any case only saved in abbreviated form. The privacy policy can be viewed here: https://privacy.google.com/businesses/processorterms/

                               

If you want to opt out of Google Analytics tracking, go to your system settings and disable Google Analytics access in the Tracking section of the “Engel & Völkers Property Search” app.

If you want to opt out of tracking Google Analytics on Android, go to the app settings and disable Google Analytics access.

HockeyApp

HockeyApp is provided by Microsoft (Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA). We use HockeyApp for error analyses and to improve the property app. If it crashes, the user may agree to submit a crash report to HockeyApp. A crash report includes information about the crash date and time, the affected software module, the operating system and language used, and the device type and IP address. The crash report will only be sent to HockeyApp once this has been specifically approved. The information contained in the crash report may be partially processed in the United States. HockeyApp is a service from Microsoft. Legal information about it can be found here: 

https://azure.microsoft.com/de-de/support/legal/.

The privacy policy can be viewed here: 

https://www.microsoft.com/de-de/privacystatement/OnlineServices/Default.aspx

Crashlytics

Crashlytics is an analysis tool offered and operated by Crashlytics Inc., based in Cambridge, MA, USA. Crashlytics generates crash reports, i.e. reports about malfunctions or failures of the app, where and in which context these have occurred, how many users of the app are affected, etc. Engel & Völkers uses these reports to detect malfunctions or failures to be able to react faster, more purposefully and more efficiently in the interests of the users and to be able to improve the app technically. For this purpose, Crashlytics, together with the user’s Symphony-related app ID, which can be deleted at any time, records data on the crash and on general data of the respective IT environment (in particular on the used device, the mobile service provider and the operating system). If personal or pseudonymous data is included, Crashlytics will delete it within seven days. This information will give Crashlytics and subsequently Engel & Völkers insight into whether and how the app works and is used, especially the malfunctions and failures that occur. Further information is available at try.crashlytics.com/terms/privacy-policy.pdf.

Links to social media pages

This website contains links to the main social media network sites (e.g. Facebook and Twitter). These are not embedded social media plug-ins, but a link through which no personal data is transmitted to the social media operators.

Rights of persons concerned

You have the right to information on the processing of your personal data (for example, the origin of this data, the processing purpose, the modalities of the data processing). Furthermore, on certain conditions, you are entitled, at any time, to object to data processing in the future, to limit it or to demand the deletion of the data. Finally, you can prevent the sending of advertising material or the implementation of market research or commercial communications at any time.

In summary, you have a right to

-       information,

-       correction,

-       deletion (or to be forgotten),

-       limitation of processing,

-       data portability,

-       objection to the processing of your personal data,

-       complaint to the supervisory authorities.

Please note that your right to deletion is subject to certain restrictions. For instance we need not or may not delete any data which we need to retain for a further period under a statutory retention period. Data needed by us for the establishment, exercise or defence of legal claims are also excepted from your right to deletion.

To exercise the above rights and to request information, users may write to the following e-mail address hongkongmmc@engelvoelkers.com[A12]  or postal address Engel & Völkers VJI Limited, [A13] Shop A, 95 Caine Road, Mid Level West, Hong Kong. Similarly, users may at any time withdraw consent to, correct and delete the processing of their data.

Contacts

The responsible authority for processing of data is Engel & Völkers VJI Limited, [A14] Shop A, 95 Caine Road, Mid Level West, Hong Kong. In the event of questions regarding our data processors, we are happy to make a current list of these available to you.

If you have a complaint regarding the way that we process your data, you have the opportunity to submit a complaint to the supervisory authority. This is: 

Free and Hanseatic City of Hamburg

Hamburg’s representative for data protection and freedom of information

Prof. Dr. Johannes Caspar

Kurt-Schumacher-Allee 4, 20097 Hamburg

Mailbox@datenschutz.hamburg.de[A15] 

Send now

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