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Living in Seaside Bel Air Residences on Hong Kong Island

Hong Kong - bel air properties for sale

Oceanfront, turquoise sea views, soothing ocean symphonies,  breezy clean air, resort-style living. Welcome to Bel-Air on the most Southern side of  Hong Kong Island!

Located South of Hong Kong Island, Bel Air is one of those residents that everyone knows about, primarily due to its popularity and scale. Bel-Air is a beautiful, prestigious and much sought after residential area in Hong Kong. Built in 2003, the Bel-Air estate comprises of 6 phases and 3 individual clubhouses for residents to use. Being part of Cyberport, residents have access to many facilities, including a 5-star hotel, international restaurants (Chinese, Mexican, American, and more), a cinema, and a supermarket. 

Bel Air, otherwise known as 貝沙灣 in Cyberport, is a large luxury residential estate that is split in to six different phases. These are the following phases in Bel-Air:

  • Phase 1 and 2 are referred to as Residence Bel-Air
      • Both Phase 1 and 2 come with a clubhouse for residents and 7 blocks or towers that are about 48 stories high. All of the blocks feature sky gardens and beautiful ocean views.
    • Each floor of Residencef Bel-Air has two distinct units, each with 3 bedrooms, 1 kitchen, and a private balcony overlooking the sea views. 
    • There are also single family homes near Residence Bel-Air.
    • There are 8 individual towers in Phase 1, from tower 1 all the way up to tower 8.
    • There are 8 individual towers in Phase 2, from tower 1 all the way up to tower 8.
  • Phase 3 is referred to as Bel-Air on the Peak
    • Each floor of Bel-Air on the peak comes with three distinct apartments, two of which are larger Units (A & C) and a smaller 2-bedroom Unit (B).
    • Bel-Air on the Peak also comes with its own clubhouse for residents to use, and is significantly newer, with more amenities and essential features than Residence Bel-Air in Phase 1 and Phase 2. The clubhouse includes an indoor pool, fitness gym, restaurant, snooker room, and children’s game room.
  • There are 9 individual towers in Phase 4, from tower 1 all the way up to tower 9.
  • Phase 5 is home to Villa Bel-Air.
  • There are 8 individual towers in Phase 6, from tower 1 all the way up to tower 8A and 8B.

 

Amenities, Special Features, and Layout of the building units:

Living in Bel-Air is similar to living in a luxurious ocean-front resort that is fully self-sufficient. You would be hard pressed to find a more convenient real estate development anywhere else. Bel-Air as a whole has two clubhouses. One is called the Bay Wing, while the other is called the Peak Wing. Each of the clubhouses feature a spa, indoor and outdoor swimming pools, game room, fitness center, children’s play room, restaurant, and personal cinema.

The whole developmental estate is very large and spans across the entire waterfront of Cyberport. Aside from the various phases of 1-6, there is also an office building, Le Meridien Cyberport, and a large retail/entertainment Centre and mall in very close proximity.

 

Doesn’t this property sound amazing? Wait, there’s more!

Here’s everything available to you in the Clubhouses if you are a resident:

Clubhouse Bay Wing

Address: Club Bel-Air Bay Wing, Residence Bel-Air, 48 Bel-Air Avenue, Island South Hong Kong
Club Size: Over 87,000 Square Feet
Opening hours: Monday to Sunday 08:00 - 22:00

These are all the amazing and full-scale amenities that you can find in the clubhouse: Aerobics Room, Band Room, Billiard Room, Children’s Play Area and Children’s Library, Grand Theatre, Hair Salon (IL Colpo), Indoor Swimming Pool, Lobby Lounge, Music Room, Outdoor Swimming Pool, Private Wine Cellar, Table Games Room, Tennis Court, Arts and Craft Room, Beauty Salon (Mulan Spa), Changing Room, Function Room 1-3, Gymnasium, Indoor Sports Hall, Karaoke Room, Meditation Room, Online Games Room, Pilates Room, Reading Lounge, and Table Tennis Room.

Quite a list isn’t it? The clubhouse is so self-sufficient that residents practically don’t ever need to leave the area to get daily tasks done. Having a clubhouse like this is great for families with children too.

The Club Bay Wing Lobby Lounge is a perfect place for residents to eat and gather. With 66 seats, serving both Chinese and Western food, this is a great little spot for a quick bite close to home.

Clubhouse Peak Wing

Address: Club Bel-Air Peak Wing, Bel-Air on the Peak, 58 Bel-Air Peak Avenue, Island South, Hong Kong
Club Size: Over 40,000 Square Feet
Opening hours: Monday to Sunday 08:00 - 22:00

The Clubhouse Peak Wing comes with: Aerobics Room, Changing Room, Indoor Swimming Pool, Dining Room, Meditation Room, Billiard Room, Children Play Room, Grand Function Room, Terrace, Gymnasium, and IL Colpo (for hair and beauty treatments). The Dining Room is a French castle themed restaurant that offers both Chinese and Western cuisines from a daily a la carte menu along with Chef’s recommendations. 

Club 8

Address: Club Bel-Air no.8, Bel-Air on the Peak, 8 Bel-Air Peak Avenue, Island South, Hong Kong
Opening hours: Monday to Sunday 08:00 - 22:00

This smaller clubhouse within the Bel-Air Estate has an outdoor swimming pool that is available for all residents, a conference room, a reading lounge, a Club 8 dining room, with fast internet service provided. The Club 8 Dining Room is exclusively for residents of Bel-Air No.8.

There’s even recreational classes too!

Bel-Air offers classes for residents too, such as: Swimming, tennis, badminton, table-tennis, Taekwondo, Pilates, Pilates reformer machine, basketball, yoga, gymnastics, mini soccer, tai-chi and more! What better place is there to live for families with young children? The whole estate is made for self-sufficency and ultra convenience. Although Cyberport is farther from city center, it doesn’t pose a big problem because there is so much to do in the area. One doesn’t even have to leave Cyberport to run errands, go to the supermarket, eat, watch movies, take classes and so on. 

If you crave convenience and the feeling of living in a small seaside resort, this is a place you don’t want to miss! Speaking of convenience and resort-style living, if you are an animal lover, you will be ecstatic to know that Cyberport is home to the best and biggest dog-friendly parks in Hong Kong. 

Real testimonials from people who currently live or have lived in Bel-Air:

What a wonderful place to live. Especially if you’re a dog owner, as there’s such a huge expanse of plush grass for your pup to roll around on and get on daily walks in a nice natural environment. A place like this is so hard to come by in Hong Kong. I don’t think I’ve ever been happier and I’ve definitely never seen my dog smiling so much since I moved to Hong Kong!

These are the Pros about living in Bel Air for me. I have lived in Bel-Air Phase 3 for more than 2 years now just to give you some background. The area is very residential, so it’s generally very quiet. The layout of the apartment units are nicely designed, without any awkward use of space. There’s great facilities, with swimming pools and gym that are free for use by residents. There cons for me personally though is that I would love for more choice of proper restaurants nearby. There are restaurants, but only a handful of options. Otherwise, you have to go in to town which can add up to a high transportation tab  if you cab back and forth every day. The traffic in Aberdeen tunnel can get very bad at times,which is the fastest way to get to Causeway Bay. It’s actually not too bad, but of course compared to other places, it’s much further from the city center. 

We live in Bel Air on the Peak as a family with a 2 year old. We have been here for a year and love it. I have found that it’s easy to meet people here, especially with kids. We spend a lot of time down in the clubhouses, which really makes our lives so much more convenient with a child. There are moms and dads groups and lots of activities going on there at least once a week. Also, the amenities are great. We play tennis and badminton all the time. My husband works in Central and he catches a cab to and from there every day, which works well. Although it can take significantly longer during peak hours. Otherwise, it’s fairly easy to get taxis and we have never really had a big issue with it. There is also a free shuttle busy that runs from Bel-Air to Shun Tak Centre throughout the day. 

I love this area. It’s really like living in a resort, and a beautiful, serene one at that. We love walking through Cyberport, the waterfront park, dog park, and other surrounding areas. We love catching a movie at the cinema here too because there’s way less people! Sometimes we even have the whole cinema to ourselves! It’s great. We are very happy with our choice of location, and can’t imagine moving any time in the near future.

My boyfriend, dog and I just moved in to Bel-Air Phase 4 and we absolutely love this place, especially the park area. This area is perfect for having pets, babies and children. It’s a very children-friendly place and we always see lots of kids around. We are so excited to be enjoying our new life here.

 We have dogs so the best thing for us is definitely the Cyberport Dog Park. The view is stunning and a great outdoor area to get away from the congestion of Hong Kong city center."

“Very convenient. Almost like a small community here with our own supermarket, indoor shopping centre with a cinema (which is always fairly empty) - unheard of in Hong Kong!"

“Good public transport to Causeway Bay, Central and Quarry Bay. It’s useful to have a car but not necessary"

“Great for families. There is plenty of outdoor space which makes you feel like you are no longer in Hong Kong, but we are actually right next to Central which is phenomenal."

“People think Pokfulam is far but by car, it only takes about 15 minutes to get to Central and 20-25 minutes to get to Causeway Bay. Not bad at all."

“I can’t really think of any cons to be honest. I love the area and wouldn’t have it any other way. If you want more breathing room and to escape high compressed living, then this is a great choice."

“There’s no MTR but it’s a pro for me because having a MTR line pass through Pokfulam would bring in congestion that would definitely take away from the beauty the neighbourhood has to offer. We love how serene it is here."

I want to live here! Let’s see the homes!

One of the apartments available for purchase in Bel Air is a 4 bedroom, 3 Bedroom unit with a saleable area of approximately 1519 square feet. The building was constructed in 2004 and has its own private balcony overlooking the glistening blue waterfront sea views. 

Transportation in the area:

Transportation is fairly efficient and convenient from. Even though it’s in the southern most part of Hong Kong Island,  and bit of a distance removed from city center, it’s actually not as far as most people think. Commute to and from Central is only a short 10-15 minutes ride away with no traffic. There are buses, mini-buses, shuttle-buses and taxi services that run between Bel-Air, Cyberport and many of the main areas in Hong Kong Island. Many of the residents own a private car, but it’s not necessary to have one. You can easily get by taking public transport. The only thing that’s missing is an MTR line, but that’s what makes Bel-Air truly the gem that it is. Without the influx of people coming in from the city center by MTR, there is a true sense of tranquility in this area. It feels very much like a remote island in itself, making for a perfect residential neighbourhood, especially for families. 

These are the following transportation lines that you can take to and from Bel-Air:

  • Shuttle Bus - From Bel-Air to Shun Tak and from Shun Tak to Bel-Air
  • Mini Bus
    • No.58 - Aberdeen to Cyberport to Kennedy Town
    • No.58M - Bel-Air on the Peak to kennedy Town Station
    • No.69 - Cyberport to Quarry Bay (Shipyard Lane)
    • No.69A - Cyberport to Wong Chuk Hang Station
    • No.69X - Cyberport to Causeway Bay
  • Bus 
    • No.30X - Cyberport to Central
    • No.73 - Cyberport to Stanley Prison
    • No.107P - (Monday to Saturday, Special service during peak hour) - Cyberport to Hung Hom (Laguna Verde)
    • No.970 - Cyberport to So Uk Estate
    • No. 42C (Monday to Friday, Special service during peak hour) - Cyberport to North Point Ferry Pier


Nearby Schools:

The nearest schools are: West Island School, Ying Wa Girls’ School, ESF Island School, The Harbour School, German Swiss International School and Canadian International School.

There are a lot of children that live in Bel-Air, so you will be sure to meet lots of fellow parents and children for playdates and social activities.

Useful Nearby Addresses:

Choosing the right neighbourhood is all about convenience. Knowing what is in the area is the number one deciding factor for whether you choose to make a place a home or veto it. High Cliff is in a very convenient location with supermarkets, hospitals, and schools nearby. Here are some of the places that you will want to know are in close proximity to this iconic residence:

Nearby Restaurants:

Inside Cyberport mall and retail center, there are plenty of options for dining. Some of the most popular ones are:

  • Nam Fong - For fine Cantonese dining.
  • El Charro Mexican Cantina - located in The Arcade, El Charro is a great casual place to hang out and toss back a few margaritas while munching on tacos!
  • Delaney’s - An authentic Irish Pub that offers an array of delicious Irish food and drinks with friendly staff in a sports bar atmosphere. Football and Rugby fans will surely enjoy watching the live matches here on the big screen.
  • Le Méridien Cyberport - a 5-star luxury modern hotel that has its own dining options
  • There are dozens of restaurants, bars, coffee shops and fast food options as well inside the Cyberport Arcade, such as Starbucks, Mcdonald’s, a pâtisserie, sushi restaurants, and more. The plethora of options will leave you never hungry should you want to stay in the area and not have to venture out of your lovely neighbourhood.

 

Wait, there’s more! These are some of the best lifestyle options for shopping in The Arcade at Cyberport:

Broadway Cinema Cyberport, Centaline Property, Fusion by Park n Shop, GP Wedding, Hong Kong Contemporary Living, a Hong Kong Post office, HSBC Bank (Atm service), Indigo Kids/Indigo Living for all your contemporary furniture needs, JMStyle Furniture and Gallery, Koding Kingdom (for kids to learn), Pippo Education for children, Rose Chapel for wedding ceremonies, Sense of Touch Spa, Strive Fitness Gym - just to name a handful. 

As you can see, living in Bel-Air has a number of perks. If you like the style of living in a place that feels like a small and quaint village, contact our team to find out how you can find a beautiful home in Bel-Air.

If we have piqued your interest, do feel welcome to contact our team at Engel & Volkers for more detailed information and viewings of the luxury homes for sale and rental. Engel & Voelkers are the leading experts in featuring real estate properties in the best areas of Hong Kong. We assure you that you will find your ideal dream home with our help.

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This data protection information applies to the use of the website https://www.engelvoelkers.com/hongkong/ (hereinafter referred to as “website”) and the Property Search App, a mobile application for property searches (hereinafter referred to as “property app”) and is valid from 25 May 2018.

The following information applies to both the website and the property app, unless expressly stated otherwise.

 

Engel & Völkers VJI Limited in its function of responsible authority (hereinafter also referred to as “Engel & Völkers”) informs its users that

by using the website, personal data about them will be processed, in particular:

●    personal data (e.g. e-mail address, first name, surname, title, address, telephone number – in the following “Data” or “Personal data”) provided by users at the time of registration on the website (e.g. in connection with contact requests and mailing of newsletters);

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by using the property app, personal data about them will be processed, in particular:

●    e-mail address, first name, surname, title, address, telephone number provided by users at the time of sending an enquiry;

●    Whenever the app is accessed, the usage data of the respective app user is saved. This data comprises: operating system used and, if applicable, the browser type, current language setting of the smartphone, information about the Internet service provider of the user, name of the retrieved page and, if applicable, the origin page, date and time of retrieval, amount of data transmitted, status report on whether the retrieval was successful, session identification number.

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Engel & Völkers, as a responsible authority,

processes the personal data of website users for the following purposes:

●    Fulfilment of user’s requests (legal basis is contract performance and the legitimate interest of Engel & Völkers in transferring contact requests within the Engel & Völkers Group to the appropriate company. The above “Engel & Völkers Group” comprises Engel & Völkers AG and its domestic and foreign associated companies in terms of the German Companies Act Sec. 15 ff, and the (master) licensees affiliated with this group of companies. A current listing of these licensees can be obtained here: https://www.engelvoelkers.com/de/unternehmen/standorte/);

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The legal basis for the processing of personal data is GDPR Article 6(1)(a), if the processing is based on consent, Article 6(1)(b) if the basis for processing is a contractual relationship and Article 6(1)(f) if the basis is the legitimate interests of Engel & Völkers.

processes the personal data of property app users for the following purposes:

●      Fulfilment of the requests of the app users (legal basis of the data collection is the consent of the user in accordance with Art. 6(1)(a) EU General Data Protection Regulation (GDPR)). Analysis of the property app to determine usage behaviour (legal basis is the legitimate interest of Engel & Völkers in analysing user behaviour in our property app for the purpose of continuously improving this or adapting it to the interests of our users);

Nature of supply of personal data and consequences of objection

The personal data is voluntarily provided by users. They may freely decide whether to make personal data available to Engel & Völkers and may subsequently withdraw their consent from the processing of personal data which have already been made available. Withdrawal may mean that the Engel & Völkers website is no longer usable.

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Users’ personal data may only be processed in case of need and processing will be performed electronically only, in particular by way of: gathering, registration, organisation, storage, consultancy, processing, amendment, selection, extraction, comparison, use, interconnection, access and communication, blocking, deletion and destruction of the data. Processing may be carried out electronically or non-electronically.

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The personal data is processed by Engel & Völkers and (in respect of individual items) particularly by

●    Employees (permanent employees such as job-holders and independent property consultants) and consultants authorised to administer the website and property app and provide the associated services;

●    Third-party supplier companies (e.g. IT service providers, hosting providers, etc.) to which Engel & Völkers has outsourced processing services as part of a job processing agreement.

Information about the data

As the responsible authority we are able to provide information about your personal data. However, this information may only be given for the following reasons:

·       In the case of fulfilment of legal obligations or obligations arising from regulations and guidelines under national or European laws.

·       For defence in court in the case of a legal dispute.

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If your query relates to offers from other companies of the Engel & Völkers Group, Engel & Völkers transfers the personal data entered by you in this case to the respective company from the Engel & Völkers Group with your prior consent or on the basis of its legitimate interests.[A10]  Other than this, your personal data will not be disclosed by Engel & Völkers.

Disclosure of data in non-EEA countries

In principle, Engel & Völkers does not transfer personal data to non-EEA countries without your consent. The servers used by Engel & Völkers are located within the European Union.

If your query relates to companies of the Engel & Völkers Group outside the European Union, we communicate your data under your consent.

In cases where personal data is transferred to countries that do not offer the same level of protection as within the European Union and you have not expressly agreed to the transfer of your data to those countries by way of your consent, Engel & Völkers will ensure that certain contractual obligations under applicable data protection law (including the execution of standard contractual clauses approved by the European Commission) are agreed with each service provider, unless Engel & Völkers can invoke other legal grounds for the transfer of personal data.

Saving and deleting of data

Engel & Völkers saves personal data for the time necessary for achieving the purposes for which the data was gathered and processed, including any storage period stipulated under the applicable legislation (e.g. retention of bookkeeping vouchers) and in any case for a maximum of 24 months [A11] after the personal data was gathered.

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In order to improve website browsing, Engel & Völkers uses “cookies”. Cookies are small text files, generally consisting of letters and numbers, stored on the user’s web browser on their PC and containing pseudonymised data. Cookies allow a website to recognise the user’s computer in order to follow searches made on several pages of a website and to identify users who return to a website. Cookies may have technical, analytical or profiling purposes.

The direct and indirect cookies used by Engel & Völkers are summarised here: https://www.engelvoelkers.com/en-de/privacy-policy-ag/doc/ev_cookies_lp.pdf.

The website uses the following technical cookies:

For storing language selection _icl_visitor_lang_js, _icl_current_language, evlocale.For storing selection of measuring units engelundvoelkersconfig.For storing last search requests LAST_SEARCH.For storing the watchlist ID watchlist_id.For storing test reference within AB tests user_ab.For storing references to distributed systems in load balancers BIGipServergroup-rz-webfe-prod.

Engel & Völkers informs users that they may deactivate or remove cookies in their web browser by following the instructions on the following links:

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The website also uses analytical cookies set by third-party providers, e.g. Google (see also provisions on use of analysis programs and tracking tools) and Adroll (https://www.adroll.com/de-DE/about) /Privatsphäre) and Haufe (https://de.onlinehelp.umantis.com/index.php/Cookies).

In more detail:

a)       Google Analytics

Engel & Völkers uses the web analytics service Google Analytics from Google Inc. (“Google”) for analysing the use of websites. The information generated by cookies about the use of websites is generally transferred to a Google server in the USA and stored there. Engel & Völkers uses Google Analytics solely with the extension "ga ('set', 'anonymizeIp', true)", in order to ensure that IP addresses are only processed in a shortened version and in order to prevent direct references to individual persons. Google may transfer data to third parties if this is prescribed by law or if third parties process these data on behalf of Google. Google will not publish the IP address of the user in connection with other Google data. Users may at any time prevent the recording and storage of data by Google Analytics, by installing a Google-approved browser plug-in which can be downloaded from the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

b)       Universal Analytics

Engel & Völkers uses the Universal Analytics functions provided by Google. These functions allow Engel & Völkers to record and analyse socio-demographic data about users by means of a Google ID (if available) and by means of cookies generated by Google from advertising contents (DoubleClick). If a Google ID is available, the data controller will be able to record this data across all devices (e.g. if users have both a smartphone and a PC) for analysing visitor flows across all devices. Users may at any time prevent the recording and storage of data by Google Analytics by installing a Google-approved browser plug-in which can be downloaded from the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

This website does not use profiling cookies.

Use of cookies and other tracking in the Property App

Engel & Völkers needs statistical information on the use of the Property App to make it more user-friendly. For this purpose, Engel & Völkers deploys the following analysis tools. The providers of the tools process data, where personal data are processed, as a processor in accordance with the instructions of Engel & Völkers.

To find out which other cookies the Property App uses click here: https://www.engelvoelkers.com/en-de/privacy-policy-ag/doc/ev_cookies_lp.pdf.

Google Analytics

Google Analytics is provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (“Google”). We use Google Analytics with the additional feature offered by Google to anonymise IP addresses: In this case, Google's IP address is usually already shortened within the EU and only in exceptional cases in the US and in any case only saved in abbreviated form. The privacy policy can be viewed here: https://privacy.google.com/businesses/processorterms/

                               

If you want to opt out of Google Analytics tracking, go to your system settings and disable Google Analytics access in the Tracking section of the “Engel & Völkers Property Search” app.

If you want to opt out of tracking Google Analytics on Android, go to the app settings and disable Google Analytics access.

HockeyApp

HockeyApp is provided by Microsoft (Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA). We use HockeyApp for error analyses and to improve the property app. If it crashes, the user may agree to submit a crash report to HockeyApp. A crash report includes information about the crash date and time, the affected software module, the operating system and language used, and the device type and IP address. The crash report will only be sent to HockeyApp once this has been specifically approved. The information contained in the crash report may be partially processed in the United States. HockeyApp is a service from Microsoft. Legal information about it can be found here: 

https://azure.microsoft.com/de-de/support/legal/.

The privacy policy can be viewed here: 

https://www.microsoft.com/de-de/privacystatement/OnlineServices/Default.aspx

Crashlytics

Crashlytics is an analysis tool offered and operated by Crashlytics Inc., based in Cambridge, MA, USA. Crashlytics generates crash reports, i.e. reports about malfunctions or failures of the app, where and in which context these have occurred, how many users of the app are affected, etc. Engel & Völkers uses these reports to detect malfunctions or failures to be able to react faster, more purposefully and more efficiently in the interests of the users and to be able to improve the app technically. For this purpose, Crashlytics, together with the user’s Symphony-related app ID, which can be deleted at any time, records data on the crash and on general data of the respective IT environment (in particular on the used device, the mobile service provider and the operating system). If personal or pseudonymous data is included, Crashlytics will delete it within seven days. This information will give Crashlytics and subsequently Engel & Völkers insight into whether and how the app works and is used, especially the malfunctions and failures that occur. Further information is available at try.crashlytics.com/terms/privacy-policy.pdf.

Links to social media pages

This website contains links to the main social media network sites (e.g. Facebook and Twitter). These are not embedded social media plug-ins, but a link through which no personal data is transmitted to the social media operators.

Rights of persons concerned

You have the right to information on the processing of your personal data (for example, the origin of this data, the processing purpose, the modalities of the data processing). Furthermore, on certain conditions, you are entitled, at any time, to object to data processing in the future, to limit it or to demand the deletion of the data. Finally, you can prevent the sending of advertising material or the implementation of market research or commercial communications at any time.

In summary, you have a right to

-       information,

-       correction,

-       deletion (or to be forgotten),

-       limitation of processing,

-       data portability,

-       objection to the processing of your personal data,

-       complaint to the supervisory authorities.

Please note that your right to deletion is subject to certain restrictions. For instance we need not or may not delete any data which we need to retain for a further period under a statutory retention period. Data needed by us for the establishment, exercise or defence of legal claims are also excepted from your right to deletion.

To exercise the above rights and to request information, users may write to the following e-mail address hongkongmmc@engelvoelkers.com[A12]  or postal address Engel & Völkers VJI Limited, [A13] Shop A, 95 Caine Road, Mid Level West, Hong Kong. Similarly, users may at any time withdraw consent to, correct and delete the processing of their data.

Contacts

The responsible authority for processing of data is Engel & Völkers VJI Limited, [A14] Shop A, 95 Caine Road, Mid Level West, Hong Kong. In the event of questions regarding our data processors, we are happy to make a current list of these available to you.

If you have a complaint regarding the way that we process your data, you have the opportunity to submit a complaint to the supervisory authority. This is: 

Free and Hanseatic City of Hamburg

Hamburg’s representative for data protection and freedom of information

Prof. Dr. Johannes Caspar

Kurt-Schumacher-Allee 4, 20097 Hamburg

Mailbox@datenschutz.hamburg.de[A15] 

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This data protection information applies to the use of the website https://www.engelvoelkers.com/hongkong/ (hereinafter referred to as “website”) and the Property Search App, a mobile application for property searches (hereinafter referred to as “property app”) and is valid from 25 May 2018.

The following information applies to both the website and the property app, unless expressly stated otherwise.

 

Engel & Völkers VJI Limited in its function of responsible authority (hereinafter also referred to as “Engel & Völkers”) informs its users that

by using the website, personal data about them will be processed, in particular:

●    personal data (e.g. e-mail address, first name, surname, title, address, telephone number – in the following “Data” or “Personal data”) provided by users at the time of registration on the website (e.g. in connection with contact requests and mailing of newsletters);

●    personal data transferred from the user’s internet browser each time the user accesses the website is stored within log files, also known as server logs. This data comprises: IP address (Internet protocol address) of the accessing computer; name of the accessed site; date and time of access; related URL from which the user accesses the site; number of transferred data items; status report of successful access; session ID number.

by using the property app, personal data about them will be processed, in particular:

●    e-mail address, first name, surname, title, address, telephone number provided by users at the time of sending an enquiry;

●    Whenever the app is accessed, the usage data of the respective app user is saved. This data comprises: operating system used and, if applicable, the browser type, current language setting of the smartphone, information about the Internet service provider of the user, name of the retrieved page and, if applicable, the origin page, date and time of retrieval, amount of data transmitted, status report on whether the retrieval was successful, session identification number.

Purpose of processing

Engel & Völkers, as a responsible authority,

processes the personal data of website users for the following purposes:

●    Fulfilment of user’s requests (legal basis is contract performance and the legitimate interest of Engel & Völkers in transferring contact requests within the Engel & Völkers Group to the appropriate company. The above “Engel & Völkers Group” comprises Engel & Völkers AG and its domestic and foreign associated companies in terms of the German Companies Act Sec. 15 ff, and the (master) licensees affiliated with this group of companies. A current listing of these licensees can be obtained here: https://www.engelvoelkers.com/de/unternehmen/standorte/);

●    The forwarding of e-mail newsletters on the company’s own offers and advertising by the company or third parties to the legally permissible extent or based on consent. (Legal basis is the legitimate interest of Engel & Völkers in direct marketing, providing this is in accordance with the data protection and competition rules);

●    Analysis of the website for determining user behaviour. (Legal basis is the legitimate interest of Engel & Völkers in analysing user behaviour on our website for the purpose of continuously improving this or adapting it to the interests of our users);

●    Identification and possible blocking of users who have installed a so-called adblocker and who thereby block advertising. (Legal basis is the legitimate interest of Engel & Völkers of providing users who do not block advertising with wholly or partially web-financed offers);

●    In order to prevent fraudulent activities or misuse on the website or in connection with the website and to observe the legal stipulations for safe websites. (Legal basis is the legitimate interest of Engel & Völkers in remedying errors, guaranteeing system security and identifying impermissible access or access attempts.)

The legal basis for the processing of personal data is GDPR Article 6(1)(a), if the processing is based on consent, Article 6(1)(b) if the basis for processing is a contractual relationship and Article 6(1)(f) if the basis is the legitimate interests of Engel & Völkers.

processes the personal data of property app users for the following purposes:

●      Fulfilment of the requests of the app users (legal basis of the data collection is the consent of the user in accordance with Art. 6(1)(a) EU General Data Protection Regulation (GDPR)). Analysis of the property app to determine usage behaviour (legal basis is the legitimate interest of Engel & Völkers in analysing user behaviour in our property app for the purpose of continuously improving this or adapting it to the interests of our users);

Nature of supply of personal data and consequences of objection

The personal data is voluntarily provided by users. They may freely decide whether to make personal data available to Engel & Völkers and may subsequently withdraw their consent from the processing of personal data which have already been made available. Withdrawal may mean that the Engel & Völkers website is no longer usable.

Processing methods

Users’ personal data may only be processed in case of need and processing will be performed electronically only, in particular by way of: gathering, registration, organisation, storage, consultancy, processing, amendment, selection, extraction, comparison, use, interconnection, access and communication, blocking, deletion and destruction of the data. Processing may be carried out electronically or non-electronically.

Access to data

The personal data is processed by Engel & Völkers and (in respect of individual items) particularly by

●    Employees (permanent employees such as job-holders and independent property consultants) and consultants authorised to administer the website and property app and provide the associated services;

●    Third-party supplier companies (e.g. IT service providers, hosting providers, etc.) to which Engel & Völkers has outsourced processing services as part of a job processing agreement.

Information about the data

As the responsible authority we are able to provide information about your personal data. However, this information may only be given for the following reasons:

·       In the case of fulfilment of legal obligations or obligations arising from regulations and guidelines under national or European laws.

·       For defence in court in the case of a legal dispute.

Disclosure of data

If your query relates to offers from other companies of the Engel & Völkers Group, Engel & Völkers transfers the personal data entered by you in this case to the respective company from the Engel & Völkers Group with your prior consent or on the basis of its legitimate interests.[A10]  Other than this, your personal data will not be disclosed by Engel & Völkers.

Disclosure of data in non-EEA countries

In principle, Engel & Völkers does not transfer personal data to non-EEA countries without your consent. The servers used by Engel & Völkers are located within the European Union.

If your query relates to companies of the Engel & Völkers Group outside the European Union, we communicate your data under your consent.

In cases where personal data is transferred to countries that do not offer the same level of protection as within the European Union and you have not expressly agreed to the transfer of your data to those countries by way of your consent, Engel & Völkers will ensure that certain contractual obligations under applicable data protection law (including the execution of standard contractual clauses approved by the European Commission) are agreed with each service provider, unless Engel & Völkers can invoke other legal grounds for the transfer of personal data.

Saving and deleting of data

Engel & Völkers saves personal data for the time necessary for achieving the purposes for which the data was gathered and processed, including any storage period stipulated under the applicable legislation (e.g. retention of bookkeeping vouchers) and in any case for a maximum of 24 months [A11] after the personal data was gathered.

Use of cookies

Use of cookies on the website

In order to improve website browsing, Engel & Völkers uses “cookies”. Cookies are small text files, generally consisting of letters and numbers, stored on the user’s web browser on their PC and containing pseudonymised data. Cookies allow a website to recognise the user’s computer in order to follow searches made on several pages of a website and to identify users who return to a website. Cookies may have technical, analytical or profiling purposes.

The direct and indirect cookies used by Engel & Völkers are summarised here: https://www.engelvoelkers.com/en-de/privacy-policy-ag/doc/ev_cookies_lp.pdf.

The website uses the following technical cookies:

For storing language selection _icl_visitor_lang_js, _icl_current_language, evlocale.For storing selection of measuring units engelundvoelkersconfig.For storing last search requests LAST_SEARCH.For storing the watchlist ID watchlist_id.For storing test reference within AB tests user_ab.For storing references to distributed systems in load balancers BIGipServergroup-rz-webfe-prod.

Engel & Völkers informs users that they may deactivate or remove cookies in their web browser by following the instructions on the following links:

●      Internet Explorer ((https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies).

●      Mozilla Firefox (https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored).

●      Safari (https://support.apple.com/kb/PH19214?viewlocale=en_US&locale=de_DE).

The website also uses analytical cookies set by third-party providers, e.g. Google (see also provisions on use of analysis programs and tracking tools) and Adroll (https://www.adroll.com/de-DE/about) /Privatsphäre) and Haufe (https://de.onlinehelp.umantis.com/index.php/Cookies).

In more detail:

a)       Google Analytics

Engel & Völkers uses the web analytics service Google Analytics from Google Inc. (“Google”) for analysing the use of websites. The information generated by cookies about the use of websites is generally transferred to a Google server in the USA and stored there. Engel & Völkers uses Google Analytics solely with the extension "ga ('set', 'anonymizeIp', true)", in order to ensure that IP addresses are only processed in a shortened version and in order to prevent direct references to individual persons. Google may transfer data to third parties if this is prescribed by law or if third parties process these data on behalf of Google. Google will not publish the IP address of the user in connection with other Google data. Users may at any time prevent the recording and storage of data by Google Analytics, by installing a Google-approved browser plug-in which can be downloaded from the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

b)       Universal Analytics

Engel & Völkers uses the Universal Analytics functions provided by Google. These functions allow Engel & Völkers to record and analyse socio-demographic data about users by means of a Google ID (if available) and by means of cookies generated by Google from advertising contents (DoubleClick). If a Google ID is available, the data controller will be able to record this data across all devices (e.g. if users have both a smartphone and a PC) for analysing visitor flows across all devices. Users may at any time prevent the recording and storage of data by Google Analytics by installing a Google-approved browser plug-in which can be downloaded from the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

This website does not use profiling cookies.

Use of cookies and other tracking in the Property App

Engel & Völkers needs statistical information on the use of the Property App to make it more user-friendly. For this purpose, Engel & Völkers deploys the following analysis tools. The providers of the tools process data, where personal data are processed, as a processor in accordance with the instructions of Engel & Völkers.

To find out which other cookies the Property App uses click here: https://www.engelvoelkers.com/en-de/privacy-policy-ag/doc/ev_cookies_lp.pdf.

Google Analytics

Google Analytics is provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (“Google”). We use Google Analytics with the additional feature offered by Google to anonymise IP addresses: In this case, Google's IP address is usually already shortened within the EU and only in exceptional cases in the US and in any case only saved in abbreviated form. The privacy policy can be viewed here: https://privacy.google.com/businesses/processorterms/

                               

If you want to opt out of Google Analytics tracking, go to your system settings and disable Google Analytics access in the Tracking section of the “Engel & Völkers Property Search” app.

If you want to opt out of tracking Google Analytics on Android, go to the app settings and disable Google Analytics access.

HockeyApp

HockeyApp is provided by Microsoft (Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA). We use HockeyApp for error analyses and to improve the property app. If it crashes, the user may agree to submit a crash report to HockeyApp. A crash report includes information about the crash date and time, the affected software module, the operating system and language used, and the device type and IP address. The crash report will only be sent to HockeyApp once this has been specifically approved. The information contained in the crash report may be partially processed in the United States. HockeyApp is a service from Microsoft. Legal information about it can be found here: 

https://azure.microsoft.com/de-de/support/legal/.

The privacy policy can be viewed here: 

https://www.microsoft.com/de-de/privacystatement/OnlineServices/Default.aspx

Crashlytics

Crashlytics is an analysis tool offered and operated by Crashlytics Inc., based in Cambridge, MA, USA. Crashlytics generates crash reports, i.e. reports about malfunctions or failures of the app, where and in which context these have occurred, how many users of the app are affected, etc. Engel & Völkers uses these reports to detect malfunctions or failures to be able to react faster, more purposefully and more efficiently in the interests of the users and to be able to improve the app technically. For this purpose, Crashlytics, together with the user’s Symphony-related app ID, which can be deleted at any time, records data on the crash and on general data of the respective IT environment (in particular on the used device, the mobile service provider and the operating system). If personal or pseudonymous data is included, Crashlytics will delete it within seven days. This information will give Crashlytics and subsequently Engel & Völkers insight into whether and how the app works and is used, especially the malfunctions and failures that occur. Further information is available at try.crashlytics.com/terms/privacy-policy.pdf.

Links to social media pages

This website contains links to the main social media network sites (e.g. Facebook and Twitter). These are not embedded social media plug-ins, but a link through which no personal data is transmitted to the social media operators.

Rights of persons concerned

You have the right to information on the processing of your personal data (for example, the origin of this data, the processing purpose, the modalities of the data processing). Furthermore, on certain conditions, you are entitled, at any time, to object to data processing in the future, to limit it or to demand the deletion of the data. Finally, you can prevent the sending of advertising material or the implementation of market research or commercial communications at any time.

In summary, you have a right to

-       information,

-       correction,

-       deletion (or to be forgotten),

-       limitation of processing,

-       data portability,

-       objection to the processing of your personal data,

-       complaint to the supervisory authorities.

Please note that your right to deletion is subject to certain restrictions. For instance we need not or may not delete any data which we need to retain for a further period under a statutory retention period. Data needed by us for the establishment, exercise or defence of legal claims are also excepted from your right to deletion.

To exercise the above rights and to request information, users may write to the following e-mail address hongkongmmc@engelvoelkers.com[A12]  or postal address Engel & Völkers VJI Limited, [A13] Shop A, 95 Caine Road, Mid Level West, Hong Kong. Similarly, users may at any time withdraw consent to, correct and delete the processing of their data.

Contacts

The responsible authority for processing of data is Engel & Völkers VJI Limited, [A14] Shop A, 95 Caine Road, Mid Level West, Hong Kong. In the event of questions regarding our data processors, we are happy to make a current list of these available to you.

If you have a complaint regarding the way that we process your data, you have the opportunity to submit a complaint to the supervisory authority. This is: 

Free and Hanseatic City of Hamburg

Hamburg’s representative for data protection and freedom of information

Prof. Dr. Johannes Caspar

Kurt-Schumacher-Allee 4, 20097 Hamburg

Mailbox@datenschutz.hamburg.de[A15] 

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