"It is the first time we have had dealings with Engel & Völkers, and give you guys a thumbs up, but I would like to bring one of your agents to your attention.
I have never met Marinda before, I actually cancelled the appointment with her on Sunday for the Monday, as I had seen a property on Saturday I liked very much. She is like a terrier, does not give up on the bone she is chewing on. She stayed in contact, persuading us just to come and look, being persuasive we then said we will come and view. If all agents work so hard as Marinda did, your company can only go forward, with many more sales in the future"