Engel & Völkers
  • 5 min read
  • Updated: 23 Oct 2025

Rental Good Conduct Certificate in Dubai: What It Is & How to Get It

How to get a Rental Good Conduct Certificate in Dubai

Key Takeaways:

  • A Rental Good Conduct Certificate in Dubai verifies a tenant’s rental history and payment reliability

  • Issued by the Dubai Land Department, it includes records of rent payments, disputes, and tenancy contracts

  • Tenants benefit from faster lease approvals, stronger negotiation power, and improved rental credibility

With average apartment and villa rents continuing to rise through 2025, Dubai’s competitive rental market is placing new importance on tenant screening and transparency.

For landlords, finding the right tenants for their property is crucial. To help landlords make informed decisions, the authorities have introduced the Rental Good Conduct Certificate (RGC). This document is proof of a tenant’s rental history, showing landlords that they have a reliable track record. Whether you are a long-term resident or new to Dubai, understanding this certificate is essential.

This guide explains what the certificate of good conduct is, its benefits and the step-by-step process to obtain one in Dubai.

Table of Content

  1. What Is a Rental Good Conduct Certificate?

  2. What Details Are Included in the RGC?

  3. Who Needs a Rental Good Conduct Certificate?

  4. Why Do Landlords Require a Rental Good Conduct Certificate?

  5. Benefits of Having a Rental Good Conduct Certificate

  6. How to Apply for a Rental Good Conduct Certificate in Dubai

  7. How Long Does It Take to Get a Rental Good Conduct Certificate?

  8. Key Takeaways

What Is a Rental Good Conduct Certificate?

The Rental Good Conduct Certificate (RGC) is an official document issued by the Dubai Land Department (DLD). It verifies a tenant’s rental history, ensuring there are no outstanding disputes, unpaid rents, or legal issues. Landlords can use this certificate to assess whether a potential tenant has maintained a good rental track record.

The authorities introduced the Good Conduct Certificate in Dubai to improve transparency, make the market more efficient and reduce rental disputes

What Details Are Included in the RGC?

The Rental Good Conduct Certificate includes crucial details that can help landlords assess whether a tenant is likely to be reliable. These typically include:

  • Full name of the tenant

  • Emirates ID or passport number

  • Rental history in Dubai

  • Records of any disputes or legal issues

  • Confirmation of rent payment history

  • Status of previous tenancy contracts

This information gives landlords confidence when renting their properties, ensuring they select responsible tenants.

Who Needs a Rental Good Conduct Certificate?

Tenants generally use the certificate of good conduct to help them stand out in Dubai’s competitive rental market. However, this document can benefit several parties, including: 

  • New tenants: If you are moving into a new property, landlords may request this certificate to confirm your rental history.

  • Tenants with prior disputes: If you had any rental-related issues, having this document proves whether the matter was resolved.

  • Expats moving to Dubai: Those new to Dubai can use rental references from previous landlords alongside this certificate to demonstrate credibility.

  • Landlords: Property owners may request this document to ensure they lease to trustworthy tenants.

Why Do Landlords Require a Rental Good Conduct Certificate?

With such a large investment as buying and renting out a property, landlords want to be confident that they are finding a tenant who will pay the rent on time and keep the property in good condition. 

A Good Conduct Certificate in Dubai helps them to:

  • Verify the tenant’s reliability and financial responsibility

  • Reduce the chances of rental disputes or late payments

  • Maintain a stable and hassle-free tenancy

By requesting this document, landlords gain insight into a tenant’s past behaviour, reducing the risk of future problems.

Benefits of Having a Rental Good Conduct Certificate

Having a Rental Good Conduct Certificate could benefit tenants in multiple ways, including: 

Advantages of Good Conduct CertificateExplained

Faster Lease Approvals

Landlords may prioritise a tenant with a verified good rental history.

Stronger Negotiation Power

Tenants with a clean record could secure better rental terms.

Improved Credibility

Demonstrates responsibility and reliability

Prevention Of Rental Disputes

A verified history can minimize conflicts between tenants and landlords.

Access To Premium Properties

Landlords with particularly in-demand properties can expect this.

How to Apply for a Rental Good Conduct Certificate in Dubai

Wondering how to obtain a Good Conduct Certificate? Applying for a RGC is a straightforward process: 

  1. Visit the Rental Good Conduct Certificate section of the Rental Dispute Centre website. 

  2. Select access this service

  3. Choose ‘inquiry on tenant’ 

  4. Fill in the required information: provide your Emirates ID number, name and contact information

  5. Submit the application: ensure all data is accurate before proceeding.

  6. Pay the service fee: Fees may vary, so check the latest charges on the DLD website.

  7. Receive the certificate: Once approved, you will receive a digital copy via email.

How Long Does It Take to Get a Rental Good Conduct Certificate?

The processing time for a Certificate of Good Conduct varies based on several factors:

  • Standard processing: Typically issued within 3 to 5 working days.

  • Urgent processing: Some applications may be expedited for faster approval.

  • Pending disputes: If there are unresolved rental issues, processing may take longer.

To avoid delays, ensure your rental record is clear before submitting your application.

Key Takeaways

  • The Rental Good Conduct Certificate is an official document verifying a tenant’s rental history in Dubai.

  • It includes details such as rent payment records, disputes, and tenancy status.

  • The process of how to obtain a Good Conduct Certificate is quick and straightforward using the Dubai Land Department portal. 

  • Landlords use this certificate to assess a tenant’s reliability and financial responsibility.

  • Tenants could benefit from faster lease approvals, better rental terms, and increased credibility.

By obtaining a Good Conduct Certificate in Dubai, tenants can strengthen their rental applications and improve their chances of securing their desired property. 

For expert insights on renting in Dubai, contact Engel & Völkers Dubai today. 


A woman wearing an all-white outfit consisting of a button-down blouse and trousers stands thoughtfully by a window in a bright, modern living room. Her casual yet sophisticated pose and the natural lighting create a serene atmosphere.

Rent A Property with Engel & Völkers

Our dedicated rental team is here to help you find your next home, or the perfect tenants for your property.

You may also be interested in

Contact

Contact your personal advisor

Headshot of Rogier Arends
Nicole Voger headshot
Ran Miao

Engel & Völkers Dubai

7th Floor, Al Khail Plaza

Jumeirah Village Triangle, Dubai, UAE

Tel: +971 4 4223500