Privacy Policy

EyV Costa SPA Privacy Policy

1. Controller and Data Subject Rights

EyV Costa SPA ("Engel & Völkers") is responsible for the data processing regulated by this Privacy Policy. Contact:

Engel & Völkers Chile Januario Ovalle 158, Zapallar, Chile Email:

costa@engelvoelkers.com

Data subjects have the right to:

Access their personal information.

Correct your data when it is incorrect or outdated.

Request the deletion of your data when it is no longer necessary for the stated purposes.

Restrict or object to the processing of your personal data.

File complaints with the Chilean Personal Data Protection Agency or the Transparency Council.

2. Legal Basis and Purpose of Processing

The processing of personal data is carried out in accordance with Law No. 19,628 on the Protection of Privacy and, where applicable, with the General Data Protection Regulation (GDPR) of the European Union.

The data is processed for the following purposes:

Sending information about properties and services.

Managing contact requests.

Performing internal statistical analysis.

Improve the user experience on our website.

Comply with legal or contractual obligations.

3. Data Retention

Personal data will be retained for the time necessary to fulfill the established purposes and in accordance with the deadlines established in Chilean legislation. In particular:

Contact information: Up to 5 years after the last interaction.

Customer data: Up to 10 years after the termination of the contractual relationship.

Personnel selection data: 6 months after the completion of the process.

Data required for tax obligations: Up to 6 years according to Internal Revenue Service (SII) regulations.

4. International Data Transfer

Personal data may be transferred to entities outside of Chile, including Engel & Völkers GmbH in Germany. We ensure that any transfer is carried out with adequate safeguards, such as:

International data transfer agreements.

Compliance with data protection regulations approved by the European Commission.

Standard contractual clauses recognized by international organizations.

5. Use of Cookies and Tracking Technologies

To improve user experience, we use cookies and similar technologies. Users can manage their consent and cookie settings through the Didomi SAS consent management platform.

6. Contact for Privacy Inquiries

If you wish to exercise your data protection rights or have questions about this policy, you can contact us at:

costa@engelvoelkers.com