Esmeralda Fernández

As Customer Relations Specialist, I accompany prospective buyers from their very first contact with Engel & Völkers Ibiza. I help define their search criteria, present carefully selected properties and ensure a personalised and seamless experience before introducing them to the appropriate sales advisor for on-site viewings.

I also support our New Developments department, coordinate collaborations and contribute to the efficient management of client enquiries and commercial processes.