Engel & Völkers

Engel & Völkers Mallorca West Coast

Privacy Policy

Some content on this page has been AI translated. See the original language: German
PRIVACY POLICY

1. USER INFORMATION
Who is responsible for your personal data?
EV West Properties, S.L. is responsible for the USER's personal data and informs him/her that this data will be processed in accordance with the provisions of Regulation (EU) 2016/679 of April 27 (GDPR) and Organic Law
3/2018 of December 5 (LOPDGDD).
For what purpose do we process your personal data and why?
Depending on the form through which we received the personal data, we process it confidentially for the following purposes:
In the contact form
 Responding to inquiries or other requests from the user via the contact options available on the controller's website.
(in the legitimate interest of the controller, Art. 6 (1) (f) GDPR)
 Sending commercial advertising messages by email, fax, SMS, MMS, via social networks or other
electronic or physical means, current or future, that enable the implementation of commercial
communications. These communications are carried out by the controller and relate to its
products and services or those of its partners or suppliers with whom an advertising agreement has been concluded.
In this case, third parties will not have access to personal data.
(with the consent of the data subject, Art. 6 (1) (a) GDPR)
 Conducting statistical analyses and market research.
(in the legitimate interest of the controller, Art. 6 (1) (f) GDPR)
In the form of a newsletter
 Sending newsletters, news, offers, and online promotions.
(With the consent of the data subject, Art. 6.1.a GDPR)
In the "Solicita presupuesto" form
 Sending commercial offers for products and services.
(For the performance of a contract or pre-contract, Article 6.1.b GDPR)
 Sending commercial advertising messages by email, fax, SMS, MMS, via social networks, or other
electronic or physical means, current or future, that enable commercial communication. These messages are carried out by the controller and relate to its products and services or those of its partners or suppliers with whom an advertising agreement has been concluded. In this case, third parties do not have access to personal data.
(With the consent of the data subject, Article 6 (1) (a) GDPR)
In the form of online forums
 Participation in online forums offered by the controller.
(With the consent of the data subject, Art. 6 (1) (a) GDPR)
In the form of CVs
 Involving the data subject in the employee selection process and conducting an analysis of the applicant profile with the aim of selecting a candidate for the controller's vacant position.
(With the consent of the data subject, Art. 6 (1) (a) GDPR)

In the form of testimonials
 Moderating and publishing the user's experiences, opinions, and suggestions regarding a product
or service on the website.
(With the consent of the data subject, Art. 6 (1) (a) GDPR)
In the form of
 Moderation and publication of feedback on a publication on the website.
(With the consent of the data subject, Art. 6 (1) (a) GDPR)
Within the framework of the ethics or complaints channel
 For the proper management of our ethics channel, to process irregularities reported through it
and to decide on the initiation of an investigation to detect possible violations and
prevent the imposition of any liability, as well as to prevent any behavior that violates the company's
internal or external regulations.
(To fulfill a legal obligation, Art. 6 (1) (c) GDPR)
Within the user register
 Managing the user account to enable personalized access to the website and the interactive
services offered.
(With the consent of the data subject, Art. 6 (1) (a) GDPR)
In the "Reservations" form
 Formalizing reservations at the controller's branch.
(For the performance of a contract or pre-contract, Art. 6 (1) (b) GDPR)
 Sending commercial advertising messages by email, fax, SMS, MMS, via social networks, or by other
electronic or physical means, current or future, to customers, enabling commercial communication
about products or services similar to those originally agreed with the customer
(Art. 21.2 LSSI).
(in the legitimate interest of the controller, Art. 6 (1) (f) GDPR)
In the form of quotes
 Scheduling appointments and meetings with the controller.
(in the legitimate interest of the controller, Art. 6 (1) (f) GDPR)
In the form of social networks
 Contacting the user via social networks to maintain the relationship between the user and the
controller . This may include the following operations: - Processing your requests and inquiries. - Information
about activities and events. - Information about products and/or services. - Interaction via official profiles.
The user has a profile on the same social network and has decided to join the controller's social network. This demonstrates interest in the information published there. By requesting to follow our official page, the user gives us their consent to process their data.
The User can consult the social network's privacy policy at any time and configure their profile to protect their privacy. Once the User follows or joins the Controller's social network, they can post comments, links, images, photos, and other content supported there. In any case, the User must be the owner of the published content, hold the copyright and intellectual property rights, or have the consent of the third parties concerned. - Sending commercial
communications related to the activities of Group companies, as well as to companies outside the Group with which commercial cooperation or intermediation agreements exist. More
Information about the original text. To obtain more information about the translation, you need the
Original text. Send comments. Sidebars.
(with the consent of the data subject, Art. 6 (1) (a) GDPR)

In the form of instant messaging
 Arrange appointments and meetings with the controller.
(in the legitimate interest of the controller, Art. 6 (1) (f) GDPR)
 Send commercial advertising messages by email, fax, SMS, MMS, via social networks, or by other
electronic or physical means, current or future, to customers that enable commercial communications
about products or services similar to those originally contracted with the customer
(Art. 21.2 LSSI).
(in the legitimate interest of the controller, Art. 6 (1) (f) GDPR)
 Administration, maintenance, improvement, or further development of the services offered.
(For the execution of a contract or preliminary contract, Art. 6 (1) (b) GDPR)
 Processing of the purchase or online order, payment processing, and shipping or activation thereof in accordance with the General Terms and Conditions.
(For the execution of a contract or preliminary contract, Art. 6 (1) (b) GDPR)
 Transmission of commercial offers for products and services.
(For the performance of a contract or pre-contract, Art. 6 (1) (b) GDPR)
 Sending commercial advertising messages by email, fax, SMS, MMS, via social networks, or other
electronic or physical means, current or future, that enable the implementation of commercial
communications. These messages are sent by the controller and relate to its products and services or those of its partners or suppliers with whom an advertising agreement has been concluded. In this case, third parties will not have access to personal data. (with the consent of the data subject, Art. 6 (1) (a) GDPR)  Responding to inquiries or other requests from the user via the contact options available on the controller's website.
(in the legitimate interest of the controller, Art. 6 (1) (f) GDPR)
In the form of video surveillance
 Purpose: Security and access control, work monitoring, and internal activities. Legitimacy: Public interest in
security and access control as well as the legitimate interest of the controller pursuant to Art. 20 (3) GDPR.
Contractual retention period: Maximum 30 days
(with the consent of the data subject, Art. 6 (1) (a) GDPR)
In the form of images and recordings
 File with static and/or dynamic images. Including publication in the media of the controller or third parties.

(With the consent of the data subject, Art. 6 (1) (a) GDPR)
In the "Customers and Suppliers" form
 Business transactions with customers and suppliers
(in the legitimate interest of the controller, Art. 6 (1) (f) GDPR)
In the "Advertising Exclusion" form
 Data management to avoid sending commercial messages to individuals who have opted out of receiving such messages.
(To fulfill a legal obligation, Art. 6 (1) (c) GDPR)
In the "Commercial Advertising" form
 Advertising management and customer acquisition. Contains data from legitimate, publicly accessible sources.
Sources.
(in the legitimate interest of the controller, Art. 6 (1) (f) GDPR)
Within the scope of the rights of data subjects

 Responding to inquiries from citizens in the context of exercising the rights set out in the GDPR
(to fulfill a legal obligation, Art. 6 (1) (c) GDPR)
Within the scope of money laundering prevention
 Data management to prevent money laundering and terrorist financing.
(to fulfill a legal obligation, Art. 6 (1) (c) GDPR)
In the context of users of websites, apps, and other platforms of the data subject
Identification data of users accessing the company website.
(in the legitimate interest of the controller, Art. 6 (1) (f) GDPR)
In the form of training, courses, workshops, activities, or similar
Management of access and usage conditions.
(in the legitimate interest of the controller, Art. 6 (1) (f) GDPR)
In the form of legal representatives and contact persons
 If you are a legal representative or contact person of one of the institutions or persons with whom the Foundation is affiliated, the controller will process your data to manage the development of the intended relationship.
(With the consent of the data subject, Art. 6 (1) (a) GDPR)
In the CREDIT INFORMATION form
 Credit Information Policy *Before commissioning our services, we necessarily process the personal data
that you have provided to us, as well as the data we receive from the Asnef file. During the customer registration process, we process your personal data for the following purposes: 1. Processing your customer registration application and taking the appropriate steps to complete the service order. 2. Assessing your solvency using Asnef, Cirbe, and similar files. 2. Assessing your ability to meet your intended financial obligations. 3. Assisting you in contracting the requested services. 4. Analyzing your current income and financial situation, your total assets and liabilities, including the data we have about your family or other data you have provided, as well as the data we may request, such as payslips, tax returns, etc., as well as the information you provide to us as a guarantor in the mortgage agreement. More information about the original text. (With the consent of the data subject, Art. 6 (1) (a) GDPR) How long do we store your personal data?
The data will only be stored for as long as necessary to fulfill the processing purpose or as long as legal regulations require its retention. Once this purpose is no longer required, the data will be deleted using appropriate security measures to ensure anonymization or complete destruction of the data.
Who do we share your personal data with?
There are no plans to share personal data with third parties, except when necessary to develop and
fulfill the processing purposes, to our communication service providers, with whom the CONTROLLER has concluded the confidentiality and data processing agreements required under applicable data protection regulations.
What rights do you have?
The USER's rights are:
 Right to withdraw consent at any time.

 Right to access, rectify, port, and delete your data, as well as to restrict or object to its processing.
Right to lodge a complaint with the Spanish Supervisory Authority (www.aepd.es) if you believe that the processing does not comply with applicable laws.
Contact information to exercise your rights:
EV West Properties, S.L. C/ Arxiduc Lluis Salvador, 1 - 07179 Deià (Balearic Islands). Email: accounts-
wc.soller@engelsvoelkers.com

2. MANDATORY OR OPTIONAL INFORMATION PROVIDED BY THE USER
By checking the corresponding boxes and entering the data in the fields marked with an asterisk (*) in the
contact form or in the download forms, the USER expressly, freely, and unequivocally acknowledges that their data is necessary for the Provider to process their request. Providing the data in the remaining fields is voluntary. The USER certifies that
the personal data provided to the CONTROLLER is true and is obliged to communicate any changes.
The CONTROLLER hereby states that the provision of all data requested through the website is mandatory, as it is necessary to provide optimal service to the USER. Failure to provide all data will result in no guarantee that the information and services provided will fully meet the user's needs.


3. SECURITY MEASURES
The CONTROLLER complies with all the provisions of the GDPR and the LOPDGDD for the processing of personal data for which it is responsible, in accordance with applicable data protection regulations, and expressly observes the principles described in Article 5 of the GDPR. These stipulate that the data are processed lawfully, fairly, and transparently towards the data subject, and that the data are adequate, relevant, and limited to what is necessary for the purposes for which they are processed.
The CONTROLLER guarantees that all appropriate technical and organizational measures have been taken to apply the security measures established by the GDPR and the LOPDGDD to protect the rights and freedoms of
USERS and to have provided them with the appropriate information to exercise their rights and
freedoms .
For further information on data protection, you can contact the CONTROLLER via EV West Properties, S.L.
C/ Arxiduc Lluis Salvador, 1 - 07179 Deià (Balearic Islands). Email: accounts-wc.soller@engelsvoelkers.com

Contact provider

Engel & Völkers Mallorca West Coast

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+34 971 63 63 63