Engel & Völkers Coruña
Privacy Policy
PRIVACY POLICY
Thank you for visiting this website.
Please read the Terms and Conditions contained in this document carefully, as use of this
website implies your express and full acceptance of them, in the version published at the time you access it. We recommend that you carefully read this document each time you access the website to check for any changes to the terms of use and leave if you do not agree with those changes. If we believe certain modifications are significant, we will update the "Last Modified" date at the top of this page. You are responsible for reviewing and familiarizing yourself with any modifications made.
LAWS INCORPORATED INTO THIS PRIVACY POLICY
This policy is adapted to the following regulations, which are currently in force in both
Spain and Europe:
Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the
protection of natural persons with regard to the processing of personal data and on the free
movement of such data (GDPR).
Organic Law 3/2018, of 5 December, on the Protection of Personal Data and Guarantee of
digital rights (LOPD-GDD).
...
Law 34/2002, of July 11, on Information Society Services and Electronic Commerce
on the protection of natural persons with regard to the processing of personal data and the free movement of such data (GDPR)
(LSSI-CE).
1. IDENTIFICATION AND COMMUNICATION
In compliance with the duty to provide information established in Article 10 of Law 34/2002, of July 11, on
Information Society Services and Electronic Commerce, and with current legislation on data protection, specifically Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights (LOPDDGG), which fully implements Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016
EV REALTY ADVISORS, S.L. (hereinafter THE COMPANY)
Tax ID: B70439401
Registered office: C/ Ferrol 16, bajo, 15004 A Coruña, Spain
Telephone: +34 981 91 00 60
Fax: +34 981 92 69 34
Email: coruna@engelvoelkers.com
All notifications and communications provided in this section will be considered effective, for all
purposes, when made through any of the means detailed above.
We understand that the privacy and security of your personal information are extremely
important. That's why this policy sets out what we do with your information and what we do to keep it safe. It also explains where and how we collect your personal information, as well as your rights regarding any personal information we hold about you.
Principles applicable to the processing of personal data
The processing of the User's personal data will be subject to the following principles set out in
Article 5 of the GDPR and in Article 4 et seq. of Organic Law 3/2018, of December 5, on
Personal Data Protection and Guarantee of Digital Rights:
-
- Principle of lawfulness, fairness, and transparency: the User's consent will be required at all times, after providing fully transparent information about the purposes for which the personal data is collected.
V7.0
-
- Principle of purpose limitation: personal data will be collected for
specific, explicit, and legitimate purposes.
-
- Principle of data minimization: the personal data collected will be only that which is
strictly necessary in relation to the purposes for which it is processed.
-
- Principle of accuracy: personal data must be accurate and kept up to date.
-
- Principle of storage limitation: personal data will only be kept in a form that permits identification of the User for no longer than is necessary for the purposes of processing.
-
- Principle of integrity and confidentiality: personal data will be processed in a manner that ensures its security and confidentiality.
-
- Principle of accountability: the Data Controller will be responsible for ensuring compliance with the above principles.
What measures have we taken to ensure the confidentiality, integrity, and security of your data?
- We only request the minimum amount of information necessary, collecting only what we believe is
essential for conducting business or for the specific transaction in question;
- We have established a series of confidentiality agreements with all our suppliers,
staff, and collaborators;
- We have engaged specialized advisors who will not only provide ongoing support in this
matter but will also conduct regular audits to ensure compliance
with these regulations;
- We have implemented a series of cybersecurity measures to protect us from
potential external attacks;
- We have reviewed all our documentation to ensure it complies with
the new regulations;
- We have assessed the potential impact of our procedures on the protection of
your personal data;
- We have trained our staff to ensure that everyone acts diligently and ethically,
complying with all the requirements of the new regulation.
Principles we will apply to your personal information
In processing your personal data, we will apply the following principles, which comply with the
requirements of the new European data protection regulation:
• Principle of lawfulness, fairness, and transparency: We will always require your consent to
process your personal data for one or more specific purposes, which we will inform you of
beforehand with complete transparency.
• Data minimization principle: We will only request data that is strictly necessary
in relation to the purposes for which we require it. The minimum possible.
• Storage limitation principle: Data will be kept for no longer
than necessary for the purposes of processing. Depending on the purpose, we will inform you of the
corresponding retention period. In the case of subscriptions, we will periodically review
our lists and delete any records that have been inactive for a considerable time.
• Integrity and confidentiality principle: Your data will be processed in such a way that
adequate security of personal data is guaranteed and confidentiality is ensured.
You should know that we take all necessary precautions to prevent unauthorized access
or misuse of our users' data by third parties.
V7.0
LEGAL BASIS FOR THE COLLECTION AND USE OF INFORMATION
If you are an individual in the European Economic Area (EEA), our legal basis for the
collection and use of information depends on the personal information in question and the context in which
we collect it. Most of our information collection and processing activities
are generally based on: 1) a contractual need; 2) one or more legitimate interests of THE COMPANY or a third party that are not overridden by your data protection interests, or 3) your consent. Sometimes, we will have a legal obligation to collect your information or we will need your personal information to protect your vital interests or those of another person. PROCESSING We will explain below how we collect, use, disclose, transfer, and store your information. This Privacy Policy applies to personal information collected through our website. It is important that you frequently check the Privacy Policy for updates. I. You are visiting our company website.
II. You sign a search or marketing agreement with us, request information from us, or
commission us to appraise the property.
III. We search for a property for you together with another Engel & Völkers licensee partner
(reference).
IV. You send us an application on your own initiative or respond to a job advertisement.
V. Storage and deletion of your data
All users who access our website can view all its content without needing to
provide any personal information. Your personal data will only be collected when
you voluntarily complete our form(s). In this case, the user guarantees the authenticity, accuracy, and truthfulness of the information provided, undertaking to keep their personal data updated so that it reflects their actual situation at all times. The user will be solely responsible for any false or inaccurate statements and for any damages that they may cause. By using this communication channel, you expressly agree to receive periodic communications only from the entity, which will keep the personal data received from users through the website in complete secrecy, guaranteeing its confidentiality, and will adopt the necessary technical measures to prevent any alteration, loss, misuse, or unauthorized access to this data.
We also inform you that all data provided through electronic forms and/or
via email are strictly necessary for the correct identification of the sender.
This information will be treated with strict confidentiality and for the sole purpose of managing
requests for information, contracting our services and products, and other purposes that are
specified below. You are hereby informed and give your full express consent to
the use of your data for activities related to the entity's corporate purpose.
The consent given, both for the processing and transfer of the data of the interested parties, is revocable at any time by sending an email to coruna@engelvoelkers.com in accordance with the terms established in this Policy for exercising your rights. This revocation will in no case have retroactive effect. How we use your data We may use your personal data in the following ways: the information you provide us may help us to make decisions, respond to requests, improve services, identify new needs, generate promotions, understand your expectations, and provide you with better service. We may also use your data for the following purposes.
To process your order and provide you with your products and services
• To process the order for the products and services you have purchased from us and keep you informed of
its progress;
• To provide you with the corresponding product or service.
Billing and Customer Service
V7.0
• To invoice or collect payment for the use of our products and services;
• To contact you if the billing information you provided is not up to date, is
about to expire, or if we are unable to accept payment;
• To answer any questions or concerns you may have about our products or
services
Service information messages
• We will contact you to keep you updated with information about the
products and services you have with us.
Other actions:
Specific reason: If you provide your personal data for a specific purpose, we will use it
related to the purpose for which it was provided. For example, if you contact us by email, we will use the personal data you provide to answer your question or resolve your issue, and we will reply to the email address from which the message was sent. Internal purposes. We may use your personal data for internal purposes, such as to improve the content and functionality of our services, better understand our customers' needs, enhance our services, protect against, identify, or address fraudulent activity, enforce our terms of service, manage your account, provide customer support, and generally manage our services and business operations.
Commercial communications. Provided we have your express consent (which will be obtained through a dedicated checkbox on our forms), we may use your personal data to contact you in the future regarding commercial activities that may be of interest to you, always related to the products and/or services offered by the company. In any case, you will always have the option to "unsubscribe" from these emails at the bottom of the messages or notify us by sending an email to the following address: coruna@engelvoelkers.com. However, you may continue to receive notices and emails as long as they are necessary and essential for maintaining our contractual transactions. In accordance with Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSICE), THE COMPANY does not engage in SPAM practices and is undertaking not to send commercial communications without properly identifying them as such. Please note that even if you choose not to subscribe or unsubscribe from promotional or commercial electronic communications, THE COMPANY may still need to contact you as a User with important information about transactions related to your account and your purchases of products, booking of activities, or contracting of other services.
Below, we explain in more detail what types of data are collected and processed, and what
their purposes are:
CATEGORY PURPOSE
Visiting user
Usability and quality analysis for the improvement of our services
Users who contact us
Responding to user requests; To answer any questions, complaints, comments, or concerns you may have regarding the information included on the website, the services provided through the website, the processing of personal data, issues related to the legal legal notices included on the website, as well as any other inquiries you may have that are not subject to the terms of service.
The legal bases are linked to the purposes of the previous point
V7.0
CATEGORY
LEGITIMATE BASIS
Visitor User: The consent given by accepting cookies or by continuing to browse
our website. (GDPR Art. 6.1.a)
User contacting us
Our legitimate interest in responding to the queries and requests of the interested party,
justified by the interest shown in contacting and receiving information with
minimal intrusion into their privacy and the use of limited data
provided by the user. (GDPR Art. 6.1.a)
Data voluntarily provided by the interested party
CATEGORY OF DATA COLLECTED
Visiting user
BASIC DATA: IP address, browsing data.
User contacting us
BASIC INFORMATION: name, surname, email address and a phone number
Possible consequences of not providing this data
CATEGORY: CONSEQUENCES
Visiting user
No consequences
Contacting user
If the contacting user does not provide their data, we will not be able to
respond to their inquiry(ies) appropriately.
Possible data transfers to third parties
CATEGORY OF POSSIBLE TRANSFERS
Visiting user
No data is collected from visiting users
User who contacts us
We will not disclose personal data relating to this type of user to third parties
without their consent.
International Transfers
CATEGORY: INTERNATIONAL TRANSFERS
V7.0
Visitor User
No data is collected from visitor users
Users who contact us
No personal data is transferred to a third country or
international organization.
Retention Periods
CATEGORY RETENTION PERIODS
Visitor User
No visitor user data is stored
Contacting User
Data will be retained for the time necessary to fulfill the purpose of its collection.
OTHER ASPECTS RELATED TO THE LEGAL BASIS
We may process your data based on one or more of the following legal bases:
CONSENT OF THE DATA SUBJECT: If you give us your consent, we will carry out the processing related to the scope of the consent and the purposes stated;
PERFORMANCE OF A CONTRACT: We will process your data if necessary for the performance of a contract or for taking steps at your request prior to entering into a contract, in order to provide you with our products and services and to fulfill our obligations under the contract;
LEGAL OBLIGATION: We may also process your personal data because we are legally obligated to do so;
LEGITIMATE INTEREST: We may process your personal data when necessary for the
satisfying legitimate interests of both parties; PUBLIC INTEREST: We will process your data for the
performance of a task carried out in the public interest or in the exercise of official authority vested in us;
VITAL INTERESTS: Exceptionally, we may process your personal data
when necessary to protect your vital interests or those of another natural person.
OTHER ASPECTS RELATED TO DATA TRANSFER
As a general rule, the data you provide to us is not disclosed to third parties without your consent,
except where legally required, for example: in the case of a court order or a request from a
government agency, or if we believe in good faith that such action is necessary to: a) comply with a
legal obligation; b) protect or defend our rights, interests, or property, or those of a
third party; c) prevent or investigate potential wrongdoing in connection with the Services; d) act in
data breach in our custody, we will take all necessary steps to mitigate its consequences and will notify the relevant
urgent circumstances to protect your personal safety; or e) guard against
alteration, and destruction. However, no network, server, database, or transmission over the Internet or email is completely secure or error-free. In the event of a
legal liabilities.
STORAGE
We may store your data or transfer it to a third party who will store it in accordance with this
Privacy Policy. We take the measures we consider reasonable to protect personal data
against loss, misuse, unauthorized use, unauthorized access, unintentional disclosure,
Supervisory Authority, along with all relevant information for documenting and reporting the incident.
CONSENT
V7.0
The data subject's consent, in accordance with data protection regulations, is
a freely given communication from the data subject by which they accept the processing of their data for
a specific purpose, under certain conditions, of which they must be previously
informed.
Can you modify or withdraw your consent at any time?
Of course. Information about the processing you have consented to will always be accessible.
You can modify or withdraw it at any time by contacting us via email.
You can also unsubscribe from our database at any time by sending an email to:
coruna@engelvoelkers.com
AUTOMATED DECISIONS
The company does not make any decisions based solely on the automated processing of your data.
STATISTICAL STUDIES
The company does not conduct studies for scientific, historical, or statistical purposes. In such cases,
in connection with the provision of our services. In the event that the personal data that we store and/or process at THE COMPANY is compromised in any way, we will notify the affected parties promptly, and in accordance with the provisions of Article 33 of the GDPR. DATA PROTECTION RIGHTS Users may send a written communication to THE COMPANY's registered office or to the email address indicated at the beginning of this policy to request the exercise of the following rights: - Right to rectification of personal data. You have the right to rectify information held about you if it is inaccurate. If the information we store needs to be updated, or you believe it may be incorrect, you can update it when you deem it necessary.
the data will be anonymized to preserve its confidentiality.
disclosure or access, accidental or otherwise, to personal data transmitted, stored, or processed
NOTICE OF PERSONAL DATA BREACHES OR SECURITY VIOLATIONS.
A personal data breach constitutes a security breach of the information systems of
THE COMPANY that causes or may cause the destruction, alteration, loss, unauthorized
- Right of access to personal data. You have the right to request a copy of the personal data we hold about you.
- Right to data portability. You have the right to transfer the data you have provided to us in certain circumstances.
- Right to object to the use of personal data. You have the right to object to the processing of your personal information.
- Right to erasure. We strive to process and retain your data only as long as we need. You also have the right to request the erasure of your personal data that we hold. This data will be kept blocked and accessible only by specific individuals in case we need it to address a claim or fulfill our obligations. - Right to restriction of processing. You have the right to request the restriction of the processing of your data so that we can store your data, but not use it. In addition to the specific means established for each right, you may exercise your rights of access, rectification, erasure, objection, restriction of processing, and data portability, as well as withdraw any consent given, by writing to us with the reference “Data Protection” at the postal or email address indicated in the header of this Policy.
These rights are strictly personal and will be exercised by the data subject, without any limitations other than those
provided for by applicable law. However, the legal representative of the data subject may act on their behalf
V7.0
when the data subject is incapacitated or a minor and therefore unable to exercise these rights personally.
The exercise of these rights will be carried out by the Data Controller
within thirty days of receiving the request. If the Data Controller
deems that the request should not be granted, they will inform the data subject of their reasons and
within the period specified in this section.In cases where, although the cancellation of data is appropriate, its physical erasure is not possible, either for technical reasons or due to the computer storage medium used, we will block the data to prevent its use until its complete removal from our information systems. COLLECTION OF DATA FROM MINORS Our website is not intended for children under 16 years of age. We do not intentionally collect information (including personal data) from children or other individuals who are legally prohibited from using our services. If we become aware that we have collected personal data from a child
under 16 years of age, we will delete it as soon as possible, unless we are
legally obligated to retain such data. Please contact us if you believe we have
collected information from a child under 16 years of age in error or unintentionally by sending an email
to the following email address: coruna@engelvoelkers.com
PROCESSING OF SPECIAL CATEGORIES OF PERSONAL DATA AND
PERSONAL DATA RELATING TO CRIMINAL CONVICTIONS AND OFFENSES
The entry of personal information relating to personal data is not permitted in the free text fields
to the processing of their personal data and the exercise of their rights under this Regulation.
in the form of personal data that reveal ethnic or racial origin, political opinions, religious or philosophical beliefs, or trade union membership, and the processing of genetic data, biometric data aimed at uniquely identifying a natural person, data concerning health or data concerning a natural person's sex life or sexual orientation, as well as personal data concerning criminal convictions and offenses. If you enter any information relating to the aspects mentioned in any of our forms or via email, it will be immediately deleted from our information systems, and we will be unable to process your inquiry, since such data is neither necessary nor relevant for the purposes specified in the processing activities of this website.
DATA PROTECTION OFFICER
We have appointed ELEONORA CARCERONI GARBAYO as our Data Protection Officer.
She is a lawyer registered with the A Coruña Provincial Bar Association (number 4693) and her email address is: info@edora.es.
As described in Article 38.4 of the GDPR, data subjects may contact
the Data Protection Officer regarding all matters relating
COMPLAINT TO THE SUPERVISORY AUTHORITY
If you believe that your rights have been disregarded by our organization, you may file
a complaint with the Spanish Data Protection Agency (AEPD) through one of the following means:
Online: www.agpd.es
Postal address: Agencia Española de Protección de Datos, C/ Jorge Juan, 6, 28001-Madrid, Spain
By telephone: Tel. +34 901 100 099 or Tel. +34 91 266 35 17
Filing a complaint with the Spanish Data Protection Agency is free of charge and does not require legal representation.
the assistance of a lawyer or solicitor is not required.
EV REALTY ADVISORS, S.L. has adapted this website to the requirements of Regulation (EU) 2016/679 of the
European Parliament and of the Council of 27 April 2016 on the protection of natural persons
(GDPR), Organic Law 3/2018, of 5 December, on the Protection of Personal Data and Guarantee of
digital rights (LOPDGDD), as well as Law 34/2002, of 11 July, on Information Society Services
Electronic Commerce (LSSICE or LSSI).
Last updated: 23/12/2025
All rights reserved: EV REALTY ADVISORS, S.L.
