Privacy Policy

Privacy Policy

Effective from August 15, 2022.

Responsible and your rights as an interested party

(Note on gender: for reasons of better readability, the following text does not use the simultaneous use of the linguistic forms masculine, feminine and diverse (m/f/d). All the following designations of people apply equally to all sexes.)

1. Responsible

The person responsible for the processing of data regulated by this privacy policy is Keltia Real Estate SL (hereinafter, "we" or "us"). Our contact details are:

Name of the licensee Keltia Real Estate SL

Address: Avenida Baile Calbetó Barra 1, Vielha (Lleida)

Email: lleida-valdaran@engelvoelkers.com

Licensee partner of Baqueira.

2. Data Protection Officer

If you have any questions about this privacy policy and data protection, please contact our data protection officer(s):

Name: Keltia Real Estate SL

Email address: lleida-valdaran@engelvoelkers.com

3. Your rights as a data subject

You have the right to receive information about the processing of your personal data (for example, the origin of these data, the purpose of the processing, the methods of data processing). Furthermore, under certain conditions, you have the right to object to the processing of your data in the future, to restrict it or to request the deletion of your data. Finally, you can prevent the sending of advertising material or the carrying out of market research or commercial communications at any time.

In summary, you have the right to:

In addition, you have the right to object at any time to the processing of your personal data for direct marketing purposes. If you object to the processing for direct marketing purposes, we will no longer process your personal data for these purposes.

In accordance with Art. 7 III of the EU General Data Protection Regulation (hereinafter referred to as “GDPR”), you may withdraw your consent at any time. This means that we will no longer be able to process your data based on this consent in the future.

Please note that your right to erasure is subject to restrictions. For example, we are not obliged or permitted to erase data that we still need to retain for legal reasons. Data that we need to assert, exercise or defend legal claims is also excluded from your right to erasure.

If you have any complaints about the way we process your data, you have the possibility to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, place of work or place of the alleged infringement.

In case of legal obligation, we reserve the right to disclose information about you if required to do so by legal authorities or law enforcement agencies. Legal basis: Art. 6 I para. 1, let. c GDPR (legal obligation).

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Summary of our data processing procedures

Our following privacy policy is structured as follows and provides you with an overview of the following data processing procedures:

I. You visit us on our company website.

II. You sign a search or marketing contract with us, request information from us or commission us to carry out a property valuation.

III. We search for a property for you together with another Engel & Völkers licensee (reference).

IV. You send us a request on your own initiative or respond to a job advertisement.

V. Storage and deletion of your data.

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I. Collection and processing of personal data when you visit our company website

In principle, we only process personal data if you send it to us via the contact forms on our company website. Personal data is only processed if you have given us your consent to this or if the processing is permitted by legal regulations. For certain services that we offer on our company website, we require a minimum amount of data. We have marked this mandatory data with an “asterisk”. Without the mandatory data, we cannot provide the indicated services.

1. What data do we process about you (hereinafter referred to as “you” or “user”)?

In the course of using our company website, we process personal data, specifically:

Email address, first name, last name, title, address, telephone number, property data (referred to as “data” or “personal data” in the context of this privacy policy) provided by you in the case of the services offered on our company website (for example, in the context of contact requests and newsletter sending, as well as the determination of the market price (“valuation”) of properties).

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Please see the description of data processing related to the use of cookies and other tracking technologies in the "Information on cookies" of

Engel & Völkers GmbH

Vancouverstrasse 2a

20457 Hamburg

Germany

Email: contact@engelvoelkers.com

You will find information about cookies at the bottom of our company website.

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2. Purposes of processing and legal basis

We process your data for the following purposes:

• Fulfillment of contact requests (the legal basis is the fulfillment of the contract, as well as your consent, in the event that the user's data is transmitted to other licensed partners of the Engel & Völkers Group (see definition below in point 3));

• Where applicable, the fulfilment of the request for valuation of the property described by the user in accordance with the market price, as well as the interest in the sale conveyed (the legal basis is the fulfilment of the contract, as well as, in the case of the entry of contact data by the user and its transmission to a responsible or local licensed partner of the Engel & Völkers Group (please see the definition below in point 3) or to the company that technically carries out the valuation, your consent, as well as, in the case of the use of contact data for direct marketing, the justified interest in the marketing of our own services or your consent);

• Telephone contact by us (the legal basis is the fulfilment of the contract or, in the case of the use of the telephone number for advertising purposes, your consent);

• Send an e-mail newsletter about

our own offers, as well as our own and third-party advertising, to the extent permitted by law or based on your consent (the legal basis is your consent or our legitimate interest in direct marketing, provided that the marketing is carried out in compliance with data protection requirements and competition law);

In summary:

The legal basis for the processing of personal data is Art. 6 I para. 1, let. a GDPR, provided that the processing is based on consent, Art. 6 I para. 1, let. b GDPR, provided that the basis for the processing is a contractual relationship (possibly pre-contractual) and Art. 6 I para. 1, let. f GDPR, provided that the basis is our legitimate interest. If the processing of personal data is necessary for the fulfillment of a legal obligation to which we are subject, Art. 6 I para. 1, let. c GDPR serves as the legal basis.

If the legal basis is your consent, you have the right to revoke it at any time without this affecting the lawfulness of the processing of your personal data carried out on the basis of consent until its revocation. If the legal basis is legitimate interest, you generally also have the right to object to the processing of personal data concerning you at any time for reasons arising from your particular situation. In this respect, Art. 21 GDPR applies.

3. Transfer of your personal data

In principle, we will only pass on your personal data to third parties if this is necessary for the fulfilment of the contract, if we or a third party have a legitimate interest in the transfer, if there is a legal obligation or if you have given your consent. If the data is transferred to third parties on the basis of a legitimate interest, this will be explained in these data protection provisions.

If your contact request is related to offers from other companies in the Engel & Völkers Group, we will transfer the personal data you have provided in this case to the relevant company in the Engel & Völkers Group with your prior consent or, if legally permitted, on the basis of a so-called legitimate interest. We will not transfer your personal data beyond this.

When we refer to the “Engel & Völkers Group” in this privacy policy, we refer to the companies belonging to the Engel & Völkers Group as defined in Sections 15 et seq. of the AktG (German Corporation Act), as well as the (main) license partners who are directly or indirectly contractually affiliated with this group of companies and to which we also belong. You can find a current overview of the license partners here: https://www.engelvoelkers.com/es-de/empresa/oficinas/.

4. Transfer of data to non-EEA countries

In addition to the above paragraph “Transfer of your personal data”, the following applies:

The recipients of your personal data may be located outside the EEA/UK. Where personal data is transferred to locations outside the EEA/UK, we will ensure, as required by law, that your data protection rights are adequately protected, either because the European Commission has decided that the country to which the personal data is transferred ensures an adequate level of protection (Art. 45 GDPR) or because the transfer is subject to appropriate safeguards (e.g. standard contractual clauses) of the European Union agreed with the recipient (Art. 46 GDPR), unless the GDPR provides for an exception (Art. 49 GDPR). In addition, where necessary, we intend to agree additional measures with recipients to ensure an adequate level of data protection. Copies of the appropriate safeguards (where we rely on them) and a list of recipients outside the EEA/UK may be requested. Please note that these copies may be redacted where necessary to protect trade secrets or other confidential information.

II. You sign a search or marketing contract with us, request information from us or commission us to carry out a valuation of the property.

1. What data do we process about you?

When we search for, sell or rent a property, when information is requested, as well as in the case of the valuation of the property, we regularly process the following personal data about you:

2. Purposes of processing and legal basis

We process this personal data for the following purposes:

If the legal basis is your consent, you have the right to revoke it at any time without this affecting the lawfulness of the processing carried out on the basis of consent until its revocation. If the legal basis is legitimate interest, you generally also have the right to object to the processing of personal data concerning you at any time for reasons arising from your particular situation. In this regard, Article 21 of the GDPR applies.

3. Data transfer

If your request (e.g. for the purpose of a valuation request) is related to offers from other licensed partners of the Engel & Völkers Group, Engel & Völkers will transmit the personal data you have provided in this case to the relevant company of the Engel & Völkers Group after your prior consent.

In this context, please also refer to our information on reference in section III.

In addition, they transfer personal data to contractual partners (owners, landlords, customers looking for) and to providers of complementary services, such as notaries, lawyers, building managers, real estate developers, as part of the processing of a contractual relationship, as well as in the context of solvency reports or to supervisory authorities (such as in the case of documentation on money laundering). We may also transfer your data to third parties to the extent permitted by law. Third parties to whom we may disclose your personal data, regardless of our provision of services, include external advisors (e.g. lawyers and accountants), public authorities within their jurisdiction to comply with legal obligations and protect our rights (e.g. tax authorities, police, prosecutors, courts), potential buyers or acquirers of all or part of our assets or activities, and other third parties to the extent that you instruct us to disclose data or give your consent.

In addition, we will only share your personal data with employees (permanent staff such as employees and independent real estate consultants) and third parties (e.g. IT service providers, hosting providers, etc.) to whom we have subcontracted services involving processing operations under a contractual processing agreement.

4. Transfer of data to non-EEA countries

In addition to the previous paragraph on “Transfer of your data”, the following applies:

The recipients of your personal data may be located outside the EEA/UK. Where personal data is transferred to locations outside the EEA/UK, we will ensure, as required by law, that your data protection rights are adequately protected, either because the European Commission has decided that the country to which the personal data is transferred ensures an adequate level of protection (Art. 45 GDPR) or because the transfer is subject to appropriate safeguards (e.g. standard contractual clauses) of the European Union agreed with the recipient (Art. 46 GDPR), unless the GDPR provides for an exception (Art. 49 GDPR). In addition, where necessary, we intend to agree additional measures with recipients to ensure an adequate level of data protection. Copies of the appropriate safeguards (where we rely on them) and a list of recipients outside the EEA/UK may be requested. Please note that these copies may be redacted where necessary to protect trade secrets or other confidential information.

If your request is related to licensed partners of the Engel & Völkers Group outside the European Union, we will transfer your data to the responsible or local licensed partner with your consent.

III. We search for a property for you together with another licensed partner of Engel & Völkers (reference).

If we search for a property for you together with another licensed partner, your data will only be passed on on the basis of your prior consent. Please note that both we, your initial contact, and the licensed partner of the Engel & Völkers Group to whom your data is transferred, process your personal data. We and this licensee are both responsible for the respective data processing. We and this other licensee do not have access to each other's data and do not process your data together. If you wish to assert your rights as a data subject, please check in advance whether you wish to assert them against us or against the other licensee of the Engel & Völkers Group who also processes your data.

Please see the information above on how we process your data in connection with the marketing of your property, what rights you have in this regard and who your contact persons are if you wish to assert your rights as a data subject.

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IV. You send us an application on your own initiative or respond to a job advertisement.

1. What data do we process about you?

If you submit your application through our website or a job advertisement, we process your name, as well as your address, your telecommunications details and your application. The provision of your address and telecommunications details, which are mandatory data, is necessary to be able to contact you in relation to your application and to be able to attribute the application to you.

2. Purposes of processing and legal basis

We process your personal data for the following purposes:

If the legal basis is your consent, you have the right to revoke it at any time without this affecting the lawfulness of the processing carried out on the basis of consent until its revocation. If the legal basis is legitimate interest, you also generally have the right to object to the processing of personal data concerning you at any time for reasons arising from your particular situation. In this respect, Article 21 GDPR applies.

We need your personal data to be able to fulfil the above-mentioned processing purposes. You are free not to provide us with any personal data. In this case, we will not be able to allow you to participate in the application process for available vacancies.

3. Data transfer

In principle, we will only pass on your personal data to third parties if this is necessary for the performance of the contract, if we or a third party have a legitimate interest in the transfer, if there is a legal obligation or if you have given your consent. If data is transferred to third parties on the basis of a legitimate interest, this will be explained in these data protection provisions.

If you have submitted your application via the global online job portal of Engel & Völkers Holding GmbH, then Engel & Völkers Holding GmbH will transmit your application documents for a job position to us. You have been informed about how Engel & Völkers Holding GmbH processes your personal data during the application process and can read this at any time via the global online job portal on the corresponding website of Engel & Völkers Holding GmbH.

4. Data Transfer to Non-EEA Countries

In addition to the above paragraph on “Transfer of your data”, the following applies:

The recipients of your personal data may be located outside the EEA/UK. When personal data is transferred to locations outside the EEA/UK, we will ensure, as required by law, that your data protection rights are adequately protected, either because the European Commission has decided that the country to which the personal data is transferred ensures an adequate level of protection (Art. 45 GDPR) or because the transfer is subject to appropriate safeguards (e.g. standard contractual clauses) of the European Union agreed with the recipient (Art. 46 GDPR), unless the GDPR provides for an exception (Art. 49 GDPR). In addition, where necessary, we intend to agree additional measures with recipients to ensure an adequate level of data protection. Copies of the appropriate safeguards (where we rely on them) and a list of recipients outside the EEA/UK may be requested. Please note that these copies may be redacted where necessary to protect trade secrets or other confidential information.

5. Storage and deletion of your data

We store your personal data for as long as necessary to achieve the purposes for which the data are collected and processed, including any retention periods required by applicable law (e.g. retention of accounting records).

In the context of application procedures that end without employment/recruitment, your data is usually stored for another six months for documentation purposes and then deleted or destroyed, together with the documents you have sent us. With your consent to the processing of the data for future vacancy application procedures, we also keep it for a longer correspondence period.