Privacy Policy

Privacy policy

Effective from August 3, 2022.[1] 

 

Controller and his rights as interested party*

(*Note on gender: for reasons of better readability, the following text does not use the same gender simultaneously of the linguistic forms masculine, feminine and diverse (m/f/d). All of the following personal designations apply equally to all sexes.)

1.   ;           Controller

The controller of the data regulated by this privacy policy is Real Estate Pontevedra SL (Engel & Volkers) Pontevedra-Sanxenxo) (hereinafter, “we” or “us”). Our contact details are:

Name of the licensee partner: Amparo López Sanz

Address: r/Loureiro Crespo nº3, ground floor, 36001 Pontevedra

Email: pontevedra-sanxenxo@engelvoelkers.com  < to href="https://www.engelvoelkers.com/es-es/pontevedra-sanxenxo/privacypolicy/#_msocom_2" rel="noopener noreferrer noopener noreferrer" target="_blank">[2] 

License partner of E&V Pontevedra-Sanxenxo

2.              Data protection officer[3] 

If you have any questions about this privacy policy and data protection, please contact our data protection officer(s):

Name: Amparo López Sanz

Email address[4]< /a> : pontevedra-sanxenxo@engelvoelkers.com

3.           ;   Your rights as a data subject

You have the right to receive information about the processing of your personal data (for example, the origin of this data, the purpose of the processing, the (the terms of data processing). In addition, under certain conditions, you have the right to object to the processing of your data in the future, to restrict it or to request the deletion of your data. Finally, you may prevent the sending of advertising or other material at any time. carrying out market studies or commercial communications.

In short, you have the right to

-      access,

-      rectification,

-      deletion (or right to be forgotten),

-       the limitation of treatment,

-       the portability of the data,

-      to oppose the processing of your personal data,

-      lodge a complaint with a supervisory authority.

In addition, you have the right to object at any time to the processing of your personal data for direct marketing purposes. If you object to processing for direct marketing purposes, we will stop processing your personal data. process your personal data for these purposes.

In accordance with Art. 7 III of the EU General Data Protection Regulation (hereinafter "GDPR"), you may withdraw your consent at any time. has granted us. This means that in the future we will no longer be able to continue processing data based on this consent.

Please note that your right to delete data is subject to restrictions. For example, we are not obliged or permitted to delete data that we still need to retain due to statutory retention periods. The data We need it to assert, exercise or defend legal claims, which are also excluded from your right to erasure.

If you have a complaint about the way we handle your data, you have the option of lodging a complaint with an authority control, in particular in the Member State of your residence, place of work or place of the alleged infringement.

In the event of a legal obligation, we reserve the right to disclose information about you if we are required to do so by law. legal authorities or law enforcement agencies. Legal basis: Art. 6 I para. 1, lit. c GDPR (legal obligation).

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I.            ;   Collection and processing of personal data when you visit our company's website

In principle, we only process personal data If you send them to us via the contact forms on our company's website. Personal data will only be processed if you have given us your consent to do so or if the processing is permitted by law. For certain services which we offer on our company's website, we require a minimum amount of data. We have marked these mandatory data with an "asterisk". Without the required data, we cannot provide the indicated services.

1.              What data do we process about you (hereinafter, "you" or "user")?

In the course of your use of our company's website, we process personal data, namely:

Email address , name, surname, title, address, telephone number, property data (referred to as “data” or “personal data” in the context of this privacy policy) provided by you in the case of services offered on our company's website (for example, in the context of contact requests and mailings). newsletters, as well as determining the market price ("valuation") of the properties).     

 

__________________________________________________________________________________________

Please see the description of the processing of related data in relation to the use of cookies and other tracking technologies in the “Information about cookies» from

Engel & Völkers GmbH

Vancouverstraße 2a

20457 Hamburg

Germany

Email: info@engelvoelkers.com

You will find information about cookies at the bottom of our company's website.

__________________________________________________________________________________________

2.              Ends of processing and legal basis

We process your data for the following purposes:

●   Compliance with the Contact requests (legal basis is the fulfilment of the contract as well as your consent, in the event that user data is passed on to other license partners of the Engel & Völkers Group (see definition below under point 3) );

●     If applicable, compliance with the request for valuation of the property described by the user according to the market price, as well as the interest in the sale transmitted (the legal basis is the fulfilment of the contract, as well as, in the case of the entry of contact data by the user and its transmission to a responsible or locally competent licensee partner of the Engel & Völkers Group (please see the definition below in point 3) or to the company that technically carries out the evaluation, your consent, as well as, in the case of the use of contact data for direct marketing, the justified interest in the marketing of our own services or your consent);

●     Telephone contact from us (legal basis is performance of contract or, in the case of use of the telephone number for advertising purposes, your consent) ;

●     Send an email newsletter about our own offers as well as our own and third-party advertising, to the extent permitted by law or is based on your consent (the legal basis is your consent or our legitimate interest in direct marketing, provided that the marketing is carried out in compliance with data protection and competition law requirements);

In summary:

The legal basis for the processing of personal data is Art. 6 I para. 1, lit. a GDPR, provided that the processing is based on consent, Art. 6 I para. 1, lit. b GDPR, provided that the basis for the processing is a contractual (possibly pre-contractual) relationship and Art. 6 I para. 1, let. f of the GDPR, provided that the basis is our legitimate interest. If the processing of personal data is necessary for compliance with a legal obligation to which we are subject, Art. . 6 I para. 1, lit. c of the GDPR serves as the legal basis.

If the legal basis is your consent, you have the right to revoke it at any time without affecting the legality of the processing of your data. personal data carried out on the basis of consent until its revocation. If the legal basis is legitimate interest, you generally also have the right to object to the processing of personal data concerning you at any time for reasons arising from your particular situation. In this respect, Article 21 of the GDPR applies.

3.              Transfer of your personal data

In principle, we will only pass on your personal data to third parties if this is necessary for the fulfilment of the contract, if we or We have a legitimate interest in the transfer to a third party if there is a legal obligation or if you have given your consent. If data is transferred to third parties on the basis of a legitimate interest, this will be explained in these data protection provisions.

If your contact request is related to offers from other companies in the Engel & Völkers, we will transfer the personal data you have provided in this case to the relevant company of the Engel & Völkers Group with your prior consent or, if legally permitted, on the basis of so-called legitimate interest. We will not pass on your personal data beyond this .

When we talk about the “Engel & Völkers Group” in this privacy policy, we mean the companies belonging to the Engel Group & Völkers as defined in §§ 15 et seq. of the AktG (German Stock Corporation Act), as well as the (principal) license partners who are directly or indirectly contractually affiliated with this group of companies and to whom we are also affiliated. we belong. A current overview of the license partners can be found here: https ://www.engelvoelkers.com/es-de/empresa/oficinas/.

4.              Transfer of data to non-EEA countries

In addition to the above paragraph “Transfer of your personal data”, the following applies:

Recipients of the personal data may be located outside the EEA/UK. Where personal data is transferred to locations outside the EEA/UK, we will ensure, as required by law, that your data protection rights are adequately protected, either because the European Commission has decided that the country to which it is transferred the personal data guarantees an adequate level of protection (Art. 45 GDPR) or because the transfer is subject to adequate safeguards (e.g. standard contractual clauses) of the European Union agreed with the recipient (Art. 46 GDPR), unless an exception is provided for by the GDPR (Art. 49 GDPR). In addition, where necessary, we intend to agree on additional measures with recipients to ensure an adequate level of data protection. Copies of the appropriate safeguards may be requested ( where we rely on them) and a list of recipients outside the EEA/UK. Please note that these copies may be redacted where necessary to protect trade secrets or other confidential information.

II.                   You sign a search or marketing contract with us, request information from us or commission a property appraisal. [5] 

 

1.              What data do we process about you?< /strong>

When searching for, selling or renting a property, when requesting information, as well as in the case of a property valuation, we regularly process the following personal data about you:

●     name, surname, title, address, telephone number, details about the desired property (in the case of searching for properties) or (in the case of marketing the property or property appraisal) details about the property;

●     email address, provided that you have agreed to receive promotional information, in particular the offer or valuation of properties, or wish to receive communications by email;

●     as well as (if it is a question of buying/selling or renting property) bank details, identity details, a copy of the ID (in the case of the purchase/sale of a property), as well as property registration, electricity, oil or gas bills, general itemized bills, partition declarations, community of owners protocols (resolutions, purchase contract (in the case of the sale of a property) or (in the case of renting a property) bank details, identity details, CV if applicable, proof of salary, proof of solvency, confirmation from the landlord, rental contract.

2.              Purposes of processing and legal basis

We process this personal data for the following purposes:

●     Fulfillment of the contractual relationship or a pre-contractual legal relationship - also by independent real estate consultants who cooperate with us - including invoicing and credit assessment (legal basis is Art. 6 I letter b. GDPR as well as Art. 6 I letter f GDPR; our legitimate interest in connection with the transfer of data to Independent real estate agents derives from the freedom of choice to also fulfil contractual relationships with independent real estate agents or sub-agents. The legitimate interest in carrying out credit checks arises from the legitimate interest in protection against bad debts);

●     Compliance with a legal obligation, in particular in relation to the German Anti-Money Laundering Act (legal basis is Art. 6 I lit. c GDPR);

●     Advertising information about properties that we or other licensed partners of the Engel & Völkers markets (legal basis is Art. 6 I lit. f GDPR; processing personal data for direct marketing purposes is in our legitimate interest. The legal basis is also your consent according to Art. 6 I a. GDPR). GDPR if the advertising information is sent to you by email, fax or telephone).

If the legal basis is your consent, you have the right to revoke it at any time without that this affects the legality of the processing carried out on the basis of consent until its revocation. If the legal basis is legitimate interest, you generally also have the right to object to the processing of personal data concerning you at any time for reasons arising from your particular situation. In this respect, Article 21 of the GDPRapplies.

3.              Data transfer

If your request (for example, in connection with a request for evaluation) is related to offers from other license partners of the Engel & Völkers Group, Engel & Völkers will transmit the data to the Engel & Völkers Group. personal data that you have provided in this case to the relevant company of the Engel & Völkers Group after your prior consent.

In this context, please also see our information on the reference in Section III . 

In addition, we transfer personal data to contractual partners (landlords, landlords, prospecting clients) and to complementary service providers, such as notaries, lawyers, building managers, property developers, as part of the processing of a contractual relationship, as well as in the context of credit reports or to supervisory authorities (such as in the case of documentation on money laundering). We may also transfer your data to third parties to the extent permitted by law. law. Third parties to whom we may disclose your personal data, independent of our provision of services, include external advisors (e.g. lawyers and accountants), public authorities within their jurisdiction to comply with legal obligations and to protect our rights. (for example, tax authorities, police, prosecutors, courts), prospective buyers or acquirers of all or part of our assets or activities, and other third parties to the extent that you direct us to disclose data or give your consent.

Furthermore, we will only share your personal data with employees (permanent staff such as employees and self-employed real estate consultants) and third-party companies (e.g. IT service providers, suppliers) hosting, etc.) to which we have subcontracted services involving processing operations within the framework of a contractual processing agreement.

4.               Transfer of data to countries outside the EEA

In addition to the above paragraph on “Transfer of your data”, the following applies:

Recipients of personal data may be located outside the EEA/UK.Where personal data is transferred to locations outside the EEA/UK, we will ensure, as required by law, that your data protection rights are adequately protected, either because the European Commission has decided that the country to which it is transferred the personal data guarantees an adequate level of protection (Art. 45 GDPR) or because the transfer is subject to adequate safeguards (e.g. standard contractual clauses) of the European Union agreed with the recipient (Art. 46 GDPR), unless an exception is provided for by the GDPR (Art. 49 GDPR). In addition, where necessary, we intend to agree on additional measures with recipients to ensure an adequate level of data protection. Copies of the appropriate safeguards may be requested ( where we rely on them) and a list of recipients outside the EEA/UK. Please note that these copies may be redacted where necessary to protect trade secrets or other confidential information.

If your request is related to Engel & Völkers Group license partners outside the European Union, we will transfer your data to the responsible or local license partner with your consent.

III.            We are looking for a property for you together with another Engel & Völkers license partner (reference). < /div>

If we search for a property for you together with another license partner, your data will only be passed on based on your prior consent. Please note that both we and , your initial contact, as the Engel & Group's license partner Völkers, to which your data is transferred, processes your personal data. Both we and this license partner are independently responsible for the respective data processing. We and this other license partner do not have access to each other's data and do not process your data. jointly. If you wish to assert your rights as a data subject, please check in advance whether you wish to assert them against us or against the other licensee partner of the Engel & Völkers Group who also processes your data.

Please refer to the information above on how we process your data in connection with the marketing of your property, what rights you have in this regard and who your contact persons are in case you wish to assert your rights as an interested party.

IV.            You send us an application on your own initiative or respond to a job advertisement .

2.              Purposes of processing and basis legal

If the legal basis is your consent, you have the right to revoke it at any time without affecting the legality of the processing carried out on the basis of consent until its revocation. If the legal basis is legitimate interest, you generally also have the right to object to the processing of personal data concerning you at any time for reasons arising from your particular situation. In this respect, Article 21 of the GDPR applies. 3.               Data Transfer

< div> In principle, we will only pass on your personal data to third parties if it is necessary for the performance of the contract, if we or a third party have a legitimate interest in the transfer, if there is a legal obligation or if you have given your consent. If the Data is transferred to third parties on the basis of a legitimate interest, this will be explained in these data protection provisions.

4.               Transfer of data to countries outside the EEA< /strong>

In addition to the above paragraph on “Transfer of your data”, the following applies:

Recipients of personal data may be located outside the EEA/UK.Where personal data is transferred to locations outside the EEA/UK, we will ensure, as required by law, that your data protection rights are adequately protected, either because the European Commission has decided that the country to which it is transferred the personal data guarantees an adequate level of protection (Art. 45 GDPR) or because the transfer is subject to adequate safeguards (e.g. standard contractual clauses) of the European Union agreed with the recipient (Art. 46 GDPR), unless an exception is provided for by the GDPR (Art. 49 GDPR). In addition, where necessary, we intend to agree on additional measures with recipients to ensure an adequate level of data protection. Copies of the appropriate safeguards may be requested ( where we rely on them) and a list of recipients outside the EEA/UK. Please note that these copies may be redacted where necessary to protect trade secrets or other confidential information.