Privacy-Policy

Engel & Völkers license partner Hamburg Alstertal /Data protection

Data protection information

General data protection information about the use of www. engelvoelkers.com/alstertal - Version of 29.10.2015

ENGEL & VÖLKERS Alsterta lGmbH as a website operator and responsible party under the Data Protection Actis responsible for the protection of personal data of the users during their visit at engelvoelkers.com/alstertal 

Personal data are collected,processed (saved, changed, transferred, blocked and deleted) and used by engelvoelkers.com/alstertal only according to the regulations of applicable data protection law. Thereby, personal data are individual data about personal or professional circumstances of an identified or identifiable natural person.

All data transferred to engelvoelkers.com/alstertal by the user are obviously handled confidentially.The data are basically not provided to others for the use, unless the user has given his consent or engelvoelkers.com/alstertal must provide these data, for example due to court order.

What data are collected by engelvoelkers.com/alstertal within the framework of registration?

Within the framework of registration (for example, contact data inquiries and newsletter subscription) engelvoelkers.com/alstertal saves e-mail address, name and surname of the user. Optionally, the user can also provide the form of address, title, postal address, phone number and information about the property they look for or offerand messages to engelvoelkers.com/alstertal in a free text field.

The data provided by users within the framework of registration are processed to facilitate the use ofengelvoelkers.com/alstertal services, in particular to make contact.

The use of personal data can berefused at any time with future effect (see the end of this data protection statement).

Which data are collected by engelvoelkers.com/alstertal within the framework of website use?

During each access to engelvoelkers.com/alstertal website, user data are transferred by the relevant internet browser and saved in the protocol files, the so-called serverlog-files. These data include:

»IP address (Internet protocoladdress) of the PC used for access

»name of the website visited

»date and time of the visit

»the referrer URL (URL oforigin), where the user of the visited website comes from

»transferred data amount

»status notification whether the visit took place

»session identification number

The main objective of collecting these personal data on the website is to facilitate a safe, uninterrupted and efficient use of the website by the user.

Use of cookies

Engelvoelkers.com/alstertal uses the so-called cookies to facilitate a later identification of the user within the framework of subsequent performance. Cookies are small text datasaved by the internet browser on the user's PC and include pseudonym data.

Cookies are used at engelvoelkers.com/alstertal website to make it more user-friendly, adjust it to individual needs and ensure it is tailor-made for every visit, as far as possible. Such cookies are not only set by engelvoelkers.com/alstertal but also by third party providers on its behalf, such as Google (see also performance within the use of analytics software and web tracking), Adroll(https://www.adroll.com/de-DE/about/privacy) and Rocketfuel (www.rocketfuel.com/privacy).The cookies which remain saved after our current visit on the website (theso-called session) are also set for the visit at engelvoelkers.com/alstertal

Objection possibilities: If the user does not want the cookies to be used or wants to delete the existing cookies, he can switch them off or remove them from his internet browser. More information about deleting or disabling cookies can befound under the Help tab of the respective browser used or on the internet under search terms "deactivate cookies" or"delete cookies"(a link to deleting in Microsoft Internet Explorer(http://windows.microsoft.com/de-de/internet-explorer/delete-manage-cookies). Alink to deleting in Mozilla Firefox (https://support.mozilla.org/de/kb/cookies-loeschen-daten-von-websites-entfernen).A link to deleting in Safari(https://support.apple.com/kb/PH19214?locale=de_DE&viewlocale=de_DE)).

Use of analytics software and tracking tools

Visitor behavior analysis is necessary to improve the services of engelvoelkers.com/alstertal as much aspossible. For this purpose engelvoelkers.com/alstertal applies the web analysisprocedure which can analyze the visits on engelvoelkers.com/alstertal

Apart from removing the defects, the objective of data processing is first of all improving engelvoelkers.com/alstertal with respect to the user needs. Thanks to the webanalysis procedure engelvoelkers.com/alstertal also receives key figures about the visitor numbers and their time distribution, preferred content and the duration of visitor stay.

Google Analytics

Engelvoelkers.com/alstertal applies Google Analytics web analysis service, a web analysis service of GoogleInc. ("Google") to analyze the use of engelvoelkers.com/alstertal by users. Cookies are used for this purpose. The information about the use of engelvoelkers.com/alstertal generated by cookies is usually transferred andsaved on a Google server in the USA. engelvoelkers.com/alstertal applies only Google Analytics with "ga extension ('set', 'anonymizeIp', true)", so IP addresses are only processed in a shortened form to exclude a directpersonal reference. IP address anonymization on engelvoelkers.com/alstertalhelps to shorten the IP addresses beforehand within member states of the European Union and other states that are a party to the Agreement on the European Economic Area. In exceptional cases only, the full IP address will be sent to a Google server in the USA and shortened there. Google uses the generated information on behalf of engelvoelkers.com/alstertal to evaluate the use of engelvoelkers.com/alstertal website, provide reports about the user activities on engelvoelkers.com/alstertal website and render other services related to website use and internet use. Google also transfers this information to third parties, if necessary, if it is prescribed by law or if third parties process these data on behalf of Google. Google does not connect the IPaddresses of users with other Google data. 

Objection possibilities: The user can object against collecting and saving of databy Google Analytics at any time with future effect. Moreover, the user can also install a browser plug-in published by Google. The plug-in is provided for different browsers and can be downloaded onhttp://tools.google.com/dlpage/gaoptout?hl=de

Universal Analytics

Moreover, Engelvoelkers.com/alstertal applies the universal analytics functions by Google. In this way, engelvoelkers.com/alstertal can record and analyze the sociodemographic data of users by Google-ID (if available) and from cookies generated during advertisement displayed by Google (double click). If Google-IDis available, engelvoelkers.com/alstertal has these data recorded across different devices (e.g., if the user accesses the website by smartphone and PC)to analyze the visitor flows across different devices.

Objection possibilities: The user can object against collecting and saving of databy Google Analytics at any time with future effect. Moreover, the user can also install a browser plug-in published by Google. The plug-in is provided for different browsers and can be downloaded onhttp://tools.google.com/dlpage/gaoptout?hl=de

Google Analytics advertising features (remarketing and retargeting)

Engelvoelkers.com/alstertal also uses Google Analytics advertising features within the framework of GoogleAnalytics or Google Universal Analytics, if applicable. The users who have already visited engelvoelkers.com/alstertal and become interested in specific offers are approached again with targeted advertising on websites in Google partner networks by these technologies. The advertisement pops up as a result of cookies which help to analyze the user behavior during website visit and can be subsequently used to recommend products and interest based advertisement.

Objection possibilities: If the user does not want to receive any interest based advertisement by Google remarketing technology, he can deactivate the use of cookies by Google for this purpose, whereby he visits the deactivation website for double click. Alternatively, the user can deactivate the use of cookies bythird parties by visiting the Network Advertising Initiative website.

Moreover, Google provides an opportunity to manage cookies ads preferences:http://www.google.de/intl/de/policies/technologies/ads/

Facebook remarketing and retargeting

engelvoelkers.com/alstertal uses the remarketing technology to pop up advertisements on Facebook. The users who have already visited engelvoelkers.com/alstertal and become interested in the offer are approached again with targeted advertising on Facebook through adpop-ups by these technologies. The advertisement pops up as a result of cookies which help to analyze the user behavior during website visit and can be subsequently used to recommend products and interest based advertisement.

Objection possibilities: If the user does not want to receive any interest based advertisement by Facebook remarketing technology, he can deactivate the use of cookies by third parties, whereby he visits the deactivation website of the Network Advertisement Initiative (Interest Based Advertising Policies, NAI optout tool or opt out via the DAA). Facebook offers an opt-out for its users with respect to the ads which are switched on due to remarketing of website visits.

Integrating social media plug-ins

The so-called Social Bookmarks(e.g, Facebook and Twitter) are integrated with engelvoelkers.com/alstertalSocial Bookmarks are internet bookmarks which help the user of such services to collect the links and news feeds. These are integrated with engelvoelkers.com/alstertalonly as links to the relevant services. After clicking the integrated graphics, the user is redirected to the website of the relevant service provider, that is, the user information is transferred to the relevant service provider only then. Information about handling personal data through the use of these websites can be found in the relevant data protection regulations of the service provider.

Facebook (Share, Like, etc.)

On their website, engelvoelkers.com/alstertal are using social plug-ins ("plug-ins") of facebook.com social network which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA("Facebook"). The plug-ins are marked with a Facebook logo. If the user visits an engelvoelkers.com/alstertal website that contains such aplug-in, the user's browser will establish a direct connection to the Facebookservers. Facebook transmits the content of the plug-in directly to the user'sbrowser where it is integrated with the website.

The plug-in integration provides Facebook with the information that the user has visited the corresponding engelvoelkers.com/alstertal website. If the user is logged into Facebook,Facebook can assign the user's visit to the user's Facebook account. If the customer interacts with the plug-ins, for example by using the "Like"button or leaving a comment, the user's browser transmits the corresponding information directly to Facebook where it is saved. The purpose and scope ofthe data collection and further processing and use of the data by Facebook as well as related rights and settings available to users to protect their privacy can be found in the Facebook data protection policies.

Google "+1"

engelvoelkers.com/alstertaluses the "+1" buttons of Google Plus social networks which areoperated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043,United States ("Google"). The button can be recognized by"+1" symbol on the white or colorful background.

If the user clicks"+1" button, the user's browser establishes a direct connection to the Google servers. The content of "+1" button is directly transferred to the user's browser and integrated by Google there in.engelvoelkers.com/alstertal has no influence on the scope of data that Googlecollects with the button.

The purpose and scope of thedata collection and further processing and use of the data by Google as well asrelated rights and settings available to users to protect their privacy can befound in the Google data protection policies on "+1" button:

http://www.google.com/intl/de/+/policy/+1button.html

If the user is a member of Google Plus and would like to prevent his data tracking, he must log out from Google Plus before he visits engelvoelkers.com/alstertal website.

Objection possibilities: To prevent the operator of the relevant social mediaplug-ins from collecting the information about the user during the user's visiton engelvoelkers.com/alstertal website, the user can log out from the socialmedia operator before his visit on EngelVoelkers.com and delete any availablecookies of the social media operator from his browser (link to deleting inMicrosoft Internet Explorer(http://windows.microsoft.com/de-de/internet-explorer/delete-manage-cookies). Alink to deleting in Mozilla Firefox (https://support.mozilla.org/de/kb/cookies-loeschen-daten-von-websites-entfernen).A link to deleting in Safari(https://support.apple.com/kb/PH19214?locale=de_DE&viewlocale=de_DE)).

Information about the saved data

The user is entitled to demand information about the data saved with respect to his person on engelvoelkers.com/alstertal as well as their origin, aim of saving and recipient of the transferred data at any time. This information is free and itis given in text form.

It is sufficient to send ane-mail with a request for information. 

The e-mail must be addressed to wellingsbuettel@engelvoelkers.com The user can also send his request forinformation in writing to ENGEL & VÖLKERS Alstertal GmbH, WellingsbüttlerWeg 117, 22391 Hamburg. 

Cancellation of consent, removal and amendment of data

engelvoelkers.com/alstertalprincipally collects, processes and uses personal data only if and to the extent it is permitted within the legal framework or if the user has given his consent for the use of data. Consents are recorded by engelvoelkers.com/alstertal Giving relevant consents is always voluntary.

Consents given by users can be canceled at any time with future effect. The cancellation must be sent by therelevant e-mail message to wellingsbuettel@engelvoelkers.com The user can also send his cancellation in writing to ENGEL & VÖLKERS Alstertal GmbH,Wellingsbüttler Weg 117, 22391 Hamburg.

Within the framework of legalrequirements, the user is entitled to demand authorizing or deleting, if necessary, his data saved at engelvoelkers.com/alstertal at any time.

It is sufficient to send an e-mail for this purpose. 

The e-mail must be addressed to wellingsbuettel@engelvoelkers.com. The user can also send his request in writing to ENGEL & VÖLKERS Alstertal GmbH, Wellingsbüttler Weg 117, 22391Hamburg.