Smart Working and the importance of trust

"No low-reliability organization has ever produced real innovations.” 

(Thomas Friedman)

Smart Working in a climate of mutual trust stimulates and encourages employees to achieve the set goals independently. The result is the creation of a more qualitative, creative, productive and efficient climate for both the company and its employees.

SMART WORKING

Smart Working can be defined as a modern and outstanding organisational model that supports the flexibility and independence of employees by using modern technology. It is characterised by good organisation according to phases, cycles and objectives.

Smart Working is based on the key concepts of flexibility in working hours and locations and trust, the most fundamental pillar on which the relationship between employer and employee is based.

The goal of Smart Working is to achieve the set goals and to work productively and result-oriented.

On the basis of greater freedom, the employee becomes more responsible in his work and more autonomous in achieving the set goals.  Provided that the basis of mutual trust exists.

TRUST

How can I organize my work to work as efficiently as possible?

Sergio Borra, founder of Dale Carnegie Italia, coach in business, management and behavioural training, has explained some valuable tips for optimising our work from home.

Trust is the basis of Smart Working, and it is essential that the team's collaboration and interaction work optimally and that the goals of the work are achieved. Building relationships based on strong trust requires unambiguous communication.

It is a challenge, but also an excellent opportunity to grow together. It is important to organize work in a structured way so that the daily, clear and precise goals are not lost sight of. Regular contact with employees, prioritization and concentration of work leads to achieving and maximizing results.

Once the results have been achieved, an honest and sincere appreciation should be given (2nd law of Dale Carnegie) to ensure that employee motivation continues to be the driving force.

BENEFITS

The benefits of introducing Smart Working can be measured in terms of improved productivity and results-oriented work, on the one hand through significant savings in time and money, and on the other through an improvement in the increasingly important work-life balance.

Through increased autonomy and freedom, the employee simultaneously assumes more responsibility. This is precisely why the experience of mature companies shows that the real challenge of an organisation is precisely to be able to give people autonomy and responsibility, to recognise merit and to develop talent and commitment to innovation and change.

At a time when creative thinking drives business, Smart Working is beneficial and advantageous. Every employee has the opportunity to make the most of his or her talent and thus maximize the overall performance of the company.