Engel & Völkers L'Aquila

Privacy Policy

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Privacy Policy

(Effective from October 10, 2024)

Controller and Rights of the Data Subject *

( *Note on gender: For readability, the simultaneous use of the masculine, feminine, and different (m/f/d) forms has been omitted below. All the following personal designations apply equally to all genders. )

1. Responsible

The entity responsible for the data processing regulated in this privacy policy is the company “FG Home S.r.l.” (hereinafter: “we” or “to us”, or similar). Our contact details:

FG Home S.r.l.

Piazza Duomo 11,12 - 67100, L'Aquila (AQ)

laquila@engelvoelkers.com

Engel & Licensing Partner Völkers Italia S.r.l.

2. Data Subject Rights

The data subject has the right to obtain information about the processing of his or her personal data (for example, the source of the data, the purpose of the processing, and the methods used to process the data). Furthermore, under certain conditions, he or she has the right to object to, restrict, or delete the data processing. Finally, the data subject may at any time stop receiving advertising materials, market research, or commercial communications.

To summarize, the data subject has the right to:

- information,
- rectification,
- erasure (right to be forgotten),
- restriction of processing,
- data portability,
- objection to the processing of their personal data, and to lodge a complaint with a supervisory authority.

Furthermore, the data subject has the right to object at any time to the processing of their personal data for direct marketing purposes. If the data subject objects to processing for direct marketing purposes, we will no longer process their personal data for such purposes.

Pursuant to art. 7 III of the European Union General Data Protection Regulation (hereinafter "GDPR"), the data subject may revoke the consent given to us at any time. This means that we will no longer be able to continue processing the data based on that consent in the future.

Please note that the right to erasure is subject to restrictions. For example, we must not or cannot erase data that we still need to retain due to statutory retention periods. Data that we require for the establishment, exercise, or defense of legal claims is also excluded from the right to erasure.

If you have a complaint about how we process your data, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, place of work, or where the alleged infringement occurred.

We reserve the right to disclose information about the data subject if we are legally required to do so or if requested by competent authorities or law enforcement agencies. Legal basis: Art. 6 (1) (c) GDPR (legal obligation).

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Overview of our data processing procedures

Our data protection information is structured as follows and provides an overview of the following data processing procedures:

I. The data subject visits our corporate website on the Internet

II. The data subject concludes a research or marketing contract with us, requests an exposé from us, or commissions a real estate appraisal.

III. We search for a property for the data subject together with another license partner of Engel & Völkers (referral)

IV. The data subject applies voluntarily or in response to a job advertisement

V. Storage and deletion of your data

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I. Collection and processing of personal data when the data subject visits our company website

In principle, we only process personal data if it is submitted to us via the contact forms on our company website. Personal data is processed only if the data subject has given his or her consent or if processing is permitted by law. For some services we offer on our company website, we require a minimum amount of data. We have marked this mandatory data with an asterisk. Without the mandatory data, we cannot provide our services marked as such.

1. What data do we process about the data subject (hereinafter: "the data subject")?

When using our company website, we process personal data, in particular:

Email address, first name, last name, title, address, telephone number, subject data (referred to in this privacy policy as "data" or "personal data") provided by the data subject in connection with the services offered on our company website (e.g., in the context of contact requests and sending newsletters, as well as determining the market price ("valuation") of properties).

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Please refer to the description of usage data processing in connection with the use of cookies and other tracking technologies in Engel & Völkers GmbH

Vancouverstraße 2a

D-20457 Hamburg

Germany

Email: contact@engelvoelkers.com

Information about cookies can be found at the bottom of our company page on the Internet.

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2. Purpose of Processing and Legal Basis

We process the data subject's data for the following purposes:

Completing contact requests (the legal basis is the fulfillment of the contract and, in the case of transferring the data subject's data to other license partners of the Engel & Völkers Group (for a definition, see section 3 below), the data subject's consent);

If applicable, fulfilling the request for a valuation of the property described by the data subject based on the market price, as well as the interest in selling thus expressed (the legal basis is the fulfillment of the contract and—in the case of the data subject's entering contact details and forwarding them to a license partner of the Engel & Völkers Group) Völkers responsible for the topic or geography (for a definition, please see Section 3 below) or the company technically performing the evaluation - the data subject's consent and, in the case of using contact data for direct marketing, the legitimate interest in marketing our services or the data subject's consent);

Telephone contact from us (the legal basis is the fulfillment of the contract or, in the case of using the telephone number for advertising purposes, the data subject's consent);

Sending an email newsletter about our offers and our own and third-party advertising, to the extent permitted by law or based on the data subject's consent (the legal basis is the data subject's consent or our legitimate interest in direct marketing, provided that the marketing is carried out in compliance with data protection requirements and competition law);

Summary:

The legal basis for the processing of personal data is Art. 6 I sentence 1 letter a) GDPR if the processing is based on consent, Art. 6 I sentence 1 letter b) GDPR if the processing is based on a contractual relationship (including pre-contractual contractual relationships), and Art. 6 I sentence 1 letter f) GDPR if the basis is our legitimate interest. To the extent that the processing of personal data is necessary for compliance with a legal obligation to which we are subject, Art. 6 I sentence 1 letter c) GDPR serves as the legal basis.

If the legal basis is the data subject's consent, the data subject has the right to withdraw his or her consent at any time without affecting the lawfulness of the processing of his or her personal data carried out on the basis of consent until such withdrawal. If the legal basis is legitimate interest, the data subject also has the right to object at any time to the processing of personal data concerning him or her for reasons arising from his or her particular situation. Art. 21 GDPR applies in this regard.

3. Disclosure of the data subject's personal data

We will disclose the data subject's personal data to third parties only if this is necessary for the performance of the contract, if we or the third party have a legitimate interest in disclosing the data, if there is a legal obligation to do so, or if the data subject has given his or her consent. If data is disclosed to third parties based on legitimate interest, this will be explained in this data protection provision.

If the data subject's contact request concerns offers from other companies of the Engel & Völkers, we will transfer the personal data entered by the data subject to the respective company of the Engel & Völkers Group with the data subject's prior consent or—if legally permitted—on the basis of a so-called legitimate interest. Otherwise, we will not transfer your personal data for other purposes.

When we refer to the "Engel & Völkers Group" in this privacy policy, we mean the companies belonging to the Engel & Völkers Group pursuant to Sections 15 et seq. of the German Stock Corporation Act (AKTG) and the licensing partners (masters) that are directly or indirectly contractually affiliated with this group of companies, of which we are also a member. For an up-to-date overview of these licensing partners, please see the following link: https://www.engelvoelkers.com/de/unternehmen/standorte/).

4. Data Transfer to Countries Outside the EEA

In addition to the previous paragraph "Disclosure of Personal Data," the following applies:

Recipients of personal data may be located outside the EEA/UK. If personal data is transferred to locations outside the EEA/UK, we will ensure, as required by law, that data protection rights are adequately protected, both because the European Commission has determined that the country to which the personal data is transferred ensures an adequate level of protection (Article 45 GDPR) and because the transfer is subject to appropriate safeguards (e.g., EU standard contractual clauses) agreed with the recipient (Article 46 GDPR), unless the GDPR provides an exception (Article 49 GDPR). Furthermore, where necessary, we intend to agree additional measures with recipients to ensure an adequate level of data protection. You may request copies of the appropriate safeguards (where you rely on them) and a list of recipients outside the EEA/UK. Please note: these copies may be limited to the extent necessary to protect trade secrets or other confidential information.

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II. The interested party enters into a research or marketing contract with us, requests an exposé, or commissions a property appraisal.

1. Data Subject Data We Process

When searching for, selling, or renting a property, requesting a showing, or appraising a property, we regularly process the following personal data of the data subject:

Name, surname, title, address, telephone number, information about the desired property (in the case of property search) or (in the case of property marketing or appraisal) information about the property;

Email address, if the data subject has agreed to receive promotional information, in particular offers or appraisals of properties, or wishes to receive communications by email;

as well as (in the case of property sales or leasing) bank details, identity data, copy of identity document (in the case of property sales), as well as land registry records, electricity bills, gas and/or oil, general utility bills, division declarations, WEG minutes (resolutions), sales contract (in the case of real estate sales) or (in the case of real estate rentals), bank details, identity data, possibly a resume, proof of salary, proof of solvency, confirmation from the landlord, and rental agreement.

2. Purpose of processing and legal basis

We process this personal data for the following purposes:

Performance of the contractual relationship or a pre-contractual legal relationship - including by independent real estate consultants who work with us - including invoicing and credit assessment (the legal basis is Art. 6 I lit. b. GDPR and Art. 6 I lit. f GDPR; our legitimate interest in disclosing data to independent real estate consultants arises from the freedom to also fulfill contractual relationships with independent brokers or sub-brokers. The legitimate interest in carrying out credit checks arises from the legitimate interest in protecting against bad debts);

Performance of a legal obligation, in particular in relation to the Anti-Money Laundering Act (the legal basis is Art. 6 I lit. c GDPR);

Promotional information on properties Marketed by us or other authorized partners of the Engel & Völkers Group (the legal basis is Art. 6 (1) (f) GDPR; the processing of personal data for direct marketing purposes is in our legitimate interest. The legal basis is also your consent pursuant to Art. 6 (1) (a) GDPR, if promotional information is sent to the data subject by email, fax, or telephone).

If the legal basis is your consent, you have the right to withdraw your consent at any time without affecting the lawfulness of processing based on consent until such time as it is withdrawn. If the legal basis is legitimate interest, you also have the right to object at any time to the processing of your personal data for reasons arising from your particular situation. Art. 21 GDPR applies in this regard.

3. Data Transmission

If the data subject's request (e.g., a review request) concerns offers from other partners of the Engel & Völkers Group, Engel & Völkers will transmit the personal data entered by the data subject to the respective company of the Engel & Völkers Group, subject to the data subject's prior consent.

In this context, please also refer to our information on the addition in Section III.

In addition, we transmit personal data to contractual partners (landlords, landlords, search clients) and support service providers such as notaries, lawyers, property managers, and real estate developers as part of the contractual relationship, as well as for credit information purposes or to supervisory authorities (e.g., for anti-money laundering documentation). We may also transfer data to third parties to the extent permitted by law. Third parties to whom we may disclose your personal data, regardless of our performance, include external advisors (e.g., lawyers and auditors), public authorities within their jurisdiction to comply with legal obligations and/or protect our rights (e.g., tax authorities, police, prosecutors, courts), potential purchasers or acquirers of all or part of our assets and/or businesses, and other third parties to whom you have instructed us to disclose the data or have provided your consent.

Furthermore, we will only share your personal data with employees (permanent staff such as clerks and freelance real estate consultants) and third-party companies (e.g., IT service providers, hosting providers, etc.) to whom we have outsourced services involving processing operations under a contractual processing agreement.

4. Data Transfers to Countries Outside the EEA

In addition to the previous section on "Sharing Personal Data," the following applies:

Recipients of personal data may be located outside the EEA/UK. If personal data is transferred to locations outside the EEA/UK, we will ensure, as required by law, that data protection rights are adequately protected, either because the European Commission has determined that the country to which the personal data is transferred ensures an adequate level of protection (Article 45 GDPR) or because the transfer is subject to appropriate safeguards (e.g., EU standard contractual clauses) agreed with the recipient (Article 46 GDPR), unless the GDPR provides an exception (Article 49 GDPR). Furthermore, where necessary, we intend to agree additional measures with recipients to ensure an adequate level of data protection. You may request copies of appropriate safeguards (where you rely on them) and a list of recipients outside the EEA/UK. Note: These copies may be reduced to the extent necessary to protect trade secrets or other confidential information.

If your request concerns Engel & Völkers Group licensing partners outside the European Union, we will transfer your data to the locally/factually competent licensing partner after obtaining your consent.

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III. We search for a property for you together with another Engel & Völkers Group licensing partner. Völkers (“referral”).

If we search for a property for the interested party together with another licensing partner, the data of the interested party will be disclosed only with the prior consent of the interested party. Note: Both we, as the initial contact, and the license partner of the Engel & Völkers Group to whom your data is provided, process the personal data of the interested party. Both we and this licensing partner are independently responsible for their respective data processing. We and this other licensing partner do not have access to the other's data and do not process the data of the interested party jointly. If the interested party wishes to assert his or her rights, please check in advance whether he or she wishes to assert them against us or against the other partner of the Engel & Völkers Group processing the data of the interested party.

Please refer to the information above on how we process data subjects' data in connection with the marketing of their property, what rights the data subject has in this context, and who to contact if the data subject wishes to assert their rights.

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IV. The data subject applies on their own initiative or in response to a job advertisement

1. Data Subject Data We Process

If the data subject applies via our website or a job advertisement, we process the data subject's name and address, as well as telecommunications and application data. Providing the address and telecommunications data, which are advertised as mandatory data, is necessary to contact the data subject regarding their application and to assign the application.

2. Purpose of processing and legal basis

We process the data subject's personal data for the following purposes:

● Processing of applications for employment within our company (the legal basis is Art. 6 I lit. b GDPR, if applicable in conjunction with Art. 26 BDSG (German Federal Data Protection Act) (for the scope of application of the Federal Republic of Germany).)

● Defending against any legal claims asserted against us as a result of the application process, to the extent necessary (the legal basis is our legitimate interest in fulfilling the obligation to provide evidence in proceedings under the General Equal Treatment Act (AGG); Art. 6 I lit. f GDPR).

● Furthermore, we process the data subject's personal data based on a previously given consent to inform them about interesting job offers (the legal basis is Art. 6 (1) (a) GDPR).

If the legal basis is the data subject's consent, the data subject has the right to withdraw his or her consent at any time, without affecting the lawfulness of processing based on consent until such time as it is withdrawn. If the legal basis is legitimate interest, the data subject also has the right to object at any time to the processing of personal data concerning him or her for reasons arising from his or her particular situation. Art. 21 GDPR applies in this regard.

We need the data subject's personal data to fulfill the processing purposes listed above. The data subject is free not to provide us with any personal data. In this case, we will not be able to allow the data subject to participate in the application process for vacant positions.

3. Data Disclosure

We will only disclose the data subject's personal data to third parties if this is necessary for the performance of the contract, if we or the third party have a legitimate interest in disclosing the data, if there is a legal obligation to do so, or if the data subject has given his or her consent. If data is disclosed to third parties based on a legitimate interest, this will be explained in this data protection policy.

If the data subject has applied via the global online job portal of Engel & Völkers Holding GmbH, the data subject's application documents were sent to us by Engel & Völkers Holding GmbH. The data subject has learned how Engel & Völkers Holding GmbH processes his or her personal data during the application process and can view this information at any time via the global online job portal on the relevant Engel & Völkers Holding GmbH website.

4. Data Transfer to Countries Outside the EEA

In addition to the previous section on "Sharing Personal Data," the following applies:

Recipients of personal data may be located outside the EEA/UK. If personal data is transferred to locations outside the EEA/UK, we will ensure, as required by law, that data protection rights are adequately protected, both because the European Commission has determined that the country to which the personal data is transferred ensures an adequate level of protection (Article 45 GDPR) and because the transfer is subject to appropriate safeguards (e.g., EU standard contractual clauses) agreed with the recipient (Article 46 GDPR), unless the GDPR provides an exception (Article 49 GDPR). Furthermore, where necessary, we intend to agree additional measures with recipients to ensure an adequate level of data protection. You may request copies of the appropriate safeguards (where you rely on them) and a list of recipients outside the EEA/UK. Please note: these copies may be limited to the extent necessary to protect trade secrets or other confidential information.

5. Storage and deletion of your data

We retain the data subject's personal data for the time necessary to achieve the purposes for which the data was collected and subsequently processed, including any retention periods required by applicable law (e.g., retention of accounting records).

In the context of application procedures that end without hiring, the data subject's data will regularly be retained for an additional six months for documentation purposes and then deleted or destroyed, along with any documents sent to us. With the data subject's consent to data processing for future application procedures, we also retain the data for a proportionately longer period.