Engel & Völkers Frauenfeld

Privacy Policy

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Privacy Policy

Valid from July 1, 2023.

Controller and your rights as a data subject *

( *Gender note: For reasons of readability, the simultaneous use of masculine, feminine, and diverse (m/f/d) forms has been omitted. All subsequent personal designations apply equally to all genders. )

1. Controller

The controller responsible for the data processing regulated in this privacy policy is buutiq Immobilien AG (hereinafter “we” or “us”). Our contact details are:

Engel & Völkers Frauenfeld Zürcherstrasse 151, 8500 Frauenfeld frauenfeld@engelvoelkers.com

Licensing partner of Engel & Völkers Wohnen Schweiz AG. Licensing partner of Engel & Völkers Wohnen Schweiz AG.

2. Data Protection Officer

If you have any questions about this privacy notice and data protection, please contact our Data Protection Officer:

Philipp Stucki philipp.stucki@engelvoelkers.com

3. Your Rights as a Data Subject

You have the right to information about the processing of your personal data (for example, the origin of this data, the The purpose of the processing and the methods of data processing are explained below. Furthermore, under certain conditions, you have the right to object to the processing of your data for the future, to restrict its processing, or to request its deletion. Finally, you can object to the sending of advertising material or the conducting of market research or commercial communications at any time. This includes the purpose of the processing and the methods of data processing.

In summary, you have the right to:

access,
rectification,
erasure (or the right to be forgotten),
restriction of processing,
data portability,
objection to the processing of your personal data,
lodge a complaint to a supervisory authority.

Furthermore, you have the right to object at any time to the processing of your personal data for direct marketing purposes. If you object to processing for direct marketing purposes, we will no longer process your personal data for these purposes.

In addition, you have the right to object at any time to the processing of your personal data for direct marketing purposes. If you object to processing for direct marketing purposes, we will no longer process your personal data for these purposes.

In accordance with Article 7(3) of the EU General Data Protection Regulation (hereinafter "GDPR"), you may withdraw your consent at any time. This means that we will no longer be permitted to process your data based on this consent in the future.

Please note that your right to erasure is subject to limitations. For example, we are not required or permitted to erase data that we must retain due to statutory retention periods. Data that we need for the establishment, exercise, or defense of legal claims is also excluded from your right to erasure.

Please note that your right to erasure is subject to limitations.

If you have a complaint about how we process your data, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, your place of work, or the place of the alleged infringement.

We reserve the right to disclose information about you if legally required to do so by lawful authorities or law enforcement agencies. Legal basis: Article 6(1)(c) GDPR (legal obligation). ```

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Overview of our data processing procedures

Our data protection information below is structured as follows and provides you with an overview of the following data processing procedures:

I. You visit our company website on the internet

II. You conclude a search or marketing agreement with us, request a property exposé from us, or commission us to conduct a property valuation III. Together with another Engel & Völkers licensed partner, we are looking for a property for you (referral) IV. You are submitting an unsolicited application or applying for a job posting V. Storage and Deletion of Your Data

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I. Collection and Processing of Personal Data When You Visit Our Company Website

We generally only process personal data if you submit it to us via the contact forms on our company website. Personal data is only processed if you have given us your consent or if processing is permitted by law. For certain services we offer on our company website, we require a minimum amount of data. We have marked these mandatory fields with an asterisk. Without this mandatory information, we cannot provide the services marked accordingly.

1. What data do we process from you (hereinafter "you" or "user")? When you use our company website, we process personal data, specifically: Email address, first name, last name, title, address, telephone number, property details – referred to in this privacy policy as "data" or "personal data" – which you provide when using the services offered on our company website (e.g., when submitting contact requests, newsletter mailings, and for market price determination ("valuation") of real estate). ...

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Please refer to the "Cookie Notice" for a description of the usage-related data processing in connection with the use of cookies and other tracking technologies.

Angel & Völkers GmbH Vancouverstrasse 2a D-20457 Hamburg Germany E-mail: info@engelvoelkers.com br You can find the cookie information at the bottom of our company website. __________________________________________________________________________________________ 2. Purpose of Processing and Legal Basis

This privacy policy is designed to comply with the requirements of the GDPR, the Swiss Federal Act on Data Protection (hereinafter "FADP"), and the revised Swiss Federal Act on Data Protection (hereinafter "revFADP"). However, whether and to what extent these laws are applicable depends on the individual case. We process personal data in accordance with the provisions of the GDPR, the FADP, and the revFADP, insofar as the respective regulations are applicable. Since the GDPR requires us to list these individually, the legal bases on which we rely for our processing are listed below, provided the GDPR applies. When processing personal data in accordance with the GDPR and the revised GDPR, we rely on the comparable legal bases in these laws.

We process your data for the following purposes:

Fulfilling contact requests (the legal basis is the performance of the contract and – in the case of the transfer of user data to other license partners of the Engel & Völkers Group (for the definition, please see section 3 below) your consent.)
If applicable, Fulfillment of the request for a market-priced valuation of the property described by the user, as well as the associated expressed interest in selling (the legal basis is the performance of the contract and, in the case of the user entering contact details and forwarding them to a subject-matter or geographically responsible license partner of the Engel & Völkers Group (for the definition, please see section 3 below) or to the company technically implementing the valuation, your consent, and, in the case of using the contact details for direct marketing, the legitimate interest in marketing our own services or your consent); Contact by telephone (the legal basis is the performance of the contract or, in the case of using the telephone number for advertising purposes, your consent); Sending an email newsletter about our own offers and advertising for ourselves and third parties to the extent permitted by law or based on consent (the legal basis is either your consent or our legitimate interest in direct marketing, provided that the marketing complies with data protection and competition law requirements). is carried out);

In summary:

The legal basis for processing personal data is Article 6(1)(a) GDPR if the processing is based on consent, Article 6(1)(b) GDPR if the processing is based on a (possibly pre-contractual) contractual relationship, and Article 6(1)(f) GDPR if the processing is based on our legitimate interests. Where processing of personal data is necessary for compliance with a legal obligation to which we are subject, Article 6(1)(c) GDPR serves as the legal basis.

If the legal basis is your consent, you are entitled to withdraw your consent at any time without affecting the lawfulness of the processing of your personal data carried out based on your consent before its withdrawal. If the legal basis is legitimate interest, you are also generally entitled to object to the processing of your personal data at any time on grounds relating to your particular situation. Article 21 GDPR applies in this respect.

3. Disclosure of your personal data

We generally only disclose your personal data to third parties if this is necessary for the performance of a contract, if we or the third party have a legitimate interest in the disclosure, if there is a legal obligation to do so, or if you have given your consent. If data is transferred to third parties based on a legitimate interest, this will be explained in this privacy policy.

If your contact request concerns offers from other companies within the Engel & Regarding the Engel & Völkers Group, we will transmit the personal data you have entered in this case to the respective company within the Engel & Völkers Group after obtaining your prior consent or – where legally permissible – on the basis of a so-called legitimate interest. Beyond this, we will not disclose your personal data.

When we refer to the “Engel & Völkers Group” within this privacy policy, we mean the companies belonging to the Engel & Völkers Group within the meaning of Sections 15 et seq. of the German Stock Corporation Act (AktG), as well as the (master) license partners contractually affiliated directly or indirectly with this group, to which we also belong. You can find a current overview of these licensing partners here: https://www.engelvoelkers.com/ch/de/shops/frauenfeld/).

4. Transfer of Data to Non-EEA Countries

In addition to the above paragraph "Transfer of Your Personal Data", the following applies:

Recipients of personal data may be located outside the EEA/UK. When personal data is transferred to locations outside the EEA/UK, we will, as required by law, ensure that your data protection rights are adequately protected, either because the European Commission has determined that the country to which personal data is transferred ensures an adequate level of protection (Article 45 GDPR) or the transfer is subject to appropriate safeguards (e.g., standard contractual clauses) agreed upon with the recipient by the European Union (Article 46 GDPR), unless the GDPR provides for an exception (Article 49 GDPR). Furthermore, where necessary, we intend to agree on additional measures with the recipients to ensure an adequate level of data protection. Copies of the appropriate safeguards (to the extent we rely on them) and a list of recipients outside the EEA/UK are available upon request. Please note that these copies may be redacted to the extent necessary to protect trade secrets or other confidential information. Furthermore, where necessary, we intend to agree on additional measures with the recipients to ensure an adequate level of data protection.

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II. You conclude a search or marketing agreement with us, request a property exposé from us, or commission us to conduct a property valuation. 1. What data do we process from you? When searching for, selling, or renting a property, requesting a property exposé, or having a property valuation carried out, the following personal data is regularly processed from you: ... have consented to receiving promotional information, in particular offers or valuations of real estate, or wish to communicate via email;

and (if the purchase/sale or rental of real estate occurs) bank details, identity information, a copy of identification (in the case of the purchase/sale of real estate), as well as land register entries, electricity, oil and/or gas bills, general utility bills, declarations of division, condominium owners' association (WEG) minutes (resolutions), purchase agreement (in the case of the sale of real estate) or (if the rental of real estate occurs) bank details, identity information, if applicable, CV, proof of income, credit report, landlord confirmation, rental agreement.

2. Purpose of processing and legal basis

We process this personal data for the following purposes:

Fulfillment of the contractual relationship or a pre-contractual legal relationship – also by independent real estate consultants cooperating with us – including invoicing and credit checks (legal basis is Art. 6 I lit. b GDPR and Art. 6 I lit. f GDPR; our legitimate interest in the transfer of data to independent real estate consultants arises from the freedom to choose to fulfill contractual relationships with independent brokers or sub-brokers. The legitimate interest in carrying out credit checks arises from the legitimate interest in protecting against payment defaults.);

Fulfillment of a legal obligation, in particular in connection with the Money Laundering Act; (legal basis is Art. 6 I lit. c GDPR) GDPR);

Promotional information about properties that we or other licensed partners of the Engel & Völkers Group market (legal basis is Art. 6 para. 1 lit. f GDPR; our legitimate interest arises from the processing of personal data for the purpose of direct marketing. Your consent pursuant to Art. 6 para. 1 lit. a GDPR is also the legal basis if the promotional information is sent to you by email, fax, or telephone.)

If the legal basis is your consent, you are entitled to withdraw your consent at any time without affecting the lawfulness of the processing carried out on the basis of the consent before its withdrawal. If the legal basis is legitimate interest, you are also generally entitled to object, on grounds relating to your particular situation, at any time to the processing of personal data concerning you. In this respect, Art. 21 applies. GDPR.

3. Data Transfer

If your inquiry (e.g., in connection with a valuation request) concerns offers from other licensed partners of the Engel & Völkers Group, Engel & Völkers will transfer the personal data you have entered to the respective company within the Engel & Völkers Group after obtaining your prior consent.

Please also refer to our information on data transfer in Section III.

Furthermore, in the context of processing a contractual relationship, we transfer personal data to contractual partners (owners, landlords, prospective buyers) and supporting service providers such as notaries, lawyers, Property managers, developers, and in the context of credit reports or to supervisory authorities (such as for anti-money laundering documentation). Furthermore, we may transfer your data to third parties to the extent legally permissible. Third parties to whom we disclose your personal data, regardless of our service provision, include:

external advisors (e.g., lawyers and auditors);

authorities within their jurisdiction to comply with legal obligations and/or protect our rights (e.g., tax office, police, public prosecutor's office, courts);

potential buyers or acquirers of all or part of our assets and/or activities.

Third parties to whom we may disclose your personal data, depending on our service provision, include, in particular, owners, landlords, and prospective buyers for the assertion, exercise, and defense of legal claims. Data may only be disclosed to other third parties if to the extent that you instruct us or give your consent.

In addition, we will only disclose your personal data to employees (permanent staff such as employees and freelance real estate consultants) and third-party companies (e.g., IT service providers, hosting providers, etc.) to whom we have outsourced services involving data processing as part of commissioned data processing.

4. Transfer of Data to Non-EEA Countries

In addition to the preceding paragraph “Transfer of Your Personal Data”, the following applies:

Recipients of personal data may be located outside the EEA/UK. If If personal data is transferred to locations outside the EEA/UK, we will, as required by law, ensure that your data protection rights are adequately protected, either because the European Commission has determined that the country to which personal data is transferred ensures an adequate level of protection (Art. 45 GDPR) or the transfer is subject to appropriate safeguards (e.g., standard contractual clauses) agreed upon with the recipient by the European Union (Art. 46 GDPR), unless the GDPR provides an exception (Art. 49 GDPR). Furthermore, where necessary, we intend to agree on additional measures with the recipients to ensure an adequate level of data protection. Copies of the appropriate safeguards (to the extent we rely on them) and a list of recipients outside the EEA/UK are available upon request. Please note that these copies may be redacted to the extent necessary to protect trade secrets or other confidential information.

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If your inquiry relates to Engel & Völkers Group license partners outside the European Union, we will forward your data to the locally/materially responsible license partner after obtaining your consent.

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III. We will search for a property for you together with another Engel & Völkers license partner (“referral”)

If we search for a property for you together with another license partner, your data will only be transferred based on your prior consent. Please note that both we, as your initial contact, and the Engel & Völkers Group license partner to whom your data is referred will process your personal data. Both we and this other licensing partner are independently responsible for their respective data processing. We and this other licensing partner do not have access to each other's data and do not process your data jointly. If you wish to exercise your data subject rights, please check beforehand whether you wish to assert them against us or against the other Engel & Völkers Group licensing partner who also processes your data.

Please refer to the above information regarding how we process your data in connection with the marketing of your property, what rights you have in this context, and who your contact persons are should you wish to exercise your data subject rights.

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IV. You are submitting an unsolicited application or a job advertisement

1. What data do we process about you?

When you apply to us via our website or a job advertisement, we process your name, address, contact information, and application data. Providing your address and contact information, which is listed as mandatory, is necessary so that we can contact you regarding your application and process it.

2. Purpose of processing and legal basis

We process your personal data for the following purposes:

Reviewing the application for An employment relationship within our company (legal basis is Art. 6 para. 1 lit. b GDPR, possibly in conjunction with Section 26 BDSG (for the scope of application of the Federal Republic of Germany)).

Defense against any legal claims asserted against us arising from the application process, if necessary (legal basis is our legitimate interest in fulfilling our burden of proof in proceedings under the General Equal Treatment Act (AGG); Art. 6 para. 1 lit. f GDPR).

Furthermore, we process your personal data on the basis of your prior consent to inform you about interesting job offers (legal basis is Art. 6 para. 1 lit. a GDPR).

If the legal basis is your consent, You are entitled to withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal. If the legal basis is legitimate interest, you are also generally entitled to object to the processing of personal data concerning you at any time on grounds relating to your particular situation. Article 21 GDPR applies in this respect.

We need your personal data to fulfill the processing purposes listed above. You are free not to provide us with any personal data. In this case, we will not be able to enable you to participate in the application process for open positions.

3. Disclosure of Data

We will generally only disclose your personal data to third parties if this is necessary for the performance of a contract, or if we or the third party has a legitimate interest in the transfer, there is a legal obligation, or you have given your consent. If data is transferred to third parties based on a legitimate interest, this will be explained in this privacy policy.

If you applied via the global online job portal of Engel & Völkers Holding GmbH, your application documents were forwarded to us by Engel & Völkers Holding GmbH. You learned how Engel & Völkers Holding GmbH processes your personal data during the application process and can read about it at any time on the relevant Engel & Völkers Holding GmbH website via the global online job portal.

4. Transfer of Data to Non-EEA Countries

In addition to the preceding paragraph “Transfer of Your Personal Data” The following applies:

Recipients of personal data may be located outside the EEA/UK. If personal data is transferred to locations outside the EEA/UK, we will, as required by law, ensure that your data protection rights are adequately protected, either because the European Commission has determined that the country to which personal data is transferred ensures an adequate level of protection (Art. 45 GDPR) or the transfer is subject to appropriate safeguards (e.g., standard contractual clauses) agreed upon with the recipient by the European Union (Art. 46 GDPR), unless the GDPR provides for an exception (Art. 49 GDPR). Furthermore, where necessary, we intend to agree on additional measures with the recipients to ensure an adequate level of data protection.Copies of the appropriate safeguards (to the extent we rely on them) and a list of recipients outside the EEA/United Kingdom can be requested. Please note that these copies may be redacted to the extent necessary to protect trade secrets or other confidential information.

5. Storage and Deletion of Your Data

We store your personal data for the period necessary to achieve the purposes for which the data is collected and further processed, including any retention period required by applicable law (e.g., maintaining accounting records). ```

In application processes that do not result in employment, your data will be stored for six months for documentation purposes and then deleted or destroyed, along with the documents you submitted. With your consent to process your data for future application processes, we will retain it for a correspondingly longer period.