Privacy Policy

(*Gender note: For reasons of readability, the simultaneous use of the gender-inclusive forms masculine, feminine, and diverse (m/f/d) is omitted. All subsequent personal designations apply equally to all genders.)

1. Your rights as a data subject

You have a right to Information about the processing of your personal data (for example, the origin of this data, the purpose of the processing, the methods of data processing). Furthermore, under certain conditions, you are entitled to object to the data processing for the future, to restrict it, or to request the deletion of the data. Finally, you can object to the sending of advertising material or the conducting of market research or commercial communications at any time. In summary, you have the right to: ... If you object to processing for direct marketing purposes, we will no longer process your personal data for these purposes. In accordance with Article 7(3) of the EU General Data Protection Regulation (hereinafter "GDPR"), you can withdraw your consent at any time. This means that we will no longer be permitted to process your data based on this consent in the future. Please note that your right to erasure is subject to limitations. For example, we are not required or permitted to erase data that we must retain due to statutory retention periods. Data that we need for the establishment, exercise, or defense of legal claims is also excluded from your right to erasure. If you have a complaint about how we process your data, you have the option to lodge a complaint with to a supervisory authority, in particular in the Member State of your habitual residence, your place of work, or the place of the alleged infringement. We reserve the right to disclose information about you if legally obligated to do so by lawful authorities or law enforcement agencies. Legal basis: Art. 6 para. 1 sentence 1 lit. c GDPR (legal obligation).
Overview of our data processing procedures Our data protection information below is structured as follows and provides you with an overview of the following Data processing procedures:

1. You visit our company website
2. You enter into a search or marketing agreement with us, request a property brochure, or commission us to conduct a property valuation
3. Together with another Engel & Völkers licensed partner, we search for a property for you (referral)
4. You manage our newsletters in your Engel & Völkers user account
5. You communicate with us via WhatsApp or use our WhatsApp newsletter
6. You submit an unsolicited application or apply for a job posting
7. Storage and deletion of your data

1. Collection and Processing of Personal Data When You Visit Our Company Website

We generally only process personal data if you provide it to us via the contact forms on our company website. Personal data is only processed if you have given us your consent or if processing is permitted by law. For certain services we offer on our company website, we require a minimum amount of data. We have marked these mandatory fields with an asterisk. Without this mandatory information, we cannot provide the services marked accordingly.

1. What data do we process from you (hereinafter "you" or "user")?

Please refer to the "Cookie Notice" for a description of the usage-related data processing in connection with the use of cookies and other tracking technologies.

• Fulfilling contact requests (the legal basis is the performance of the contract and – in the case of the transfer of user data to other license partners of the Engel & Völkers Group (for the definition, please see section 3 below) your consent.)
• If applicable, Fulfillment of the request for a market-priced valuation of the property described by the user, as well as the associated expressed interest in selling (the legal basis is the performance of the contract and, in the case of the user entering contact details and forwarding them to a subject-matter or geographically responsible license partner of the Engel & Völkers Group (for the definition, please see section 3 below) or to the company technically implementing the valuation, your consent, and, in the case of using the contact details for direct marketing, the legitimate interest in marketing our own services or your consent); Contact by telephone (the legal basis is the performance of the contract or, in the case of using the telephone number for advertising purposes, your consent); Sending an email newsletter about our own offers and advertising for ourselves and third parties to the extent permitted by law or based on consent (the legal basis is either your consent or our legitimate interest in direct marketing, provided that the marketing complies with data protection and competition law requirements). is carried out);

In summary:

The legal basis for processing personal data is Article 6(1)(a) GDPR if the processing is based on consent, Article 6(1)(b) GDPR if the processing is based on a (possibly pre-contractual) contractual relationship, and Article 6(1)(f) GDPR if the basis is our legitimate interest. Insofar as processing personal data is necessary for compliance with a legal obligation to which we are subject, Article 6(1)(c) GDPR serves as the legal basis.

If the legal basis is your consent, you are entitled to withdraw your consent at any time without affecting the lawfulness of the processing of your personal data carried out on the basis of the consent before its withdrawal. If the legal basis is legitimate interest, you are also generally entitled to object to the processing of your personal data at any time on grounds relating to your particular situation. Article 21 GDPR applies in this respect. Disclosure of your personal data Your personal data will only be disclosed to third parties by us if this is necessary for the performance of a contract, if we or the third party have a legitimate interest in the disclosure, if there is a legal obligation to do so, or if you have given your consent. If data is transferred to third parties on the basis of a legitimate interest, this will be explained in this privacy policy. If your contact request concerns offers from other companies of the Engel & Regarding the Engel & Völkers Group, we will transmit the personal data you have entered in this case to the respective company within the Engel & Völkers Group after obtaining your prior consent or – where legally permissible – on the basis of a so-called legitimate interest. Beyond this, we will not disclose your personal data. When we refer to the “Engel & Völkers Group” within this privacy policy, we mean the companies belonging to the Engel & Völkers Group within the meaning of Sections 15 et seq. of the German Stock Corporation Act (AktG), as well as the (master) license partners contractually affiliated directly or indirectly with this group, to which we also belong. You can find a current overview of these licensing partners here: https://www.engelvoelkers.com/de/unternehmen/standorte/).

1. Transfer of data to non-EEA countries

• First name, last name, title, address, mobile and/or telephone number, details of your property requirements (in the case of a property search) or (in the case of property marketing or valuation) details of the property;

• Email address, if you have agreed to receive promotional information, in particular offers or valuations of properties, or if you wish to communicate by email;

• And (if it involves the purchase/sale or rental of real estate) bank details, identity information, copy of identification (in the case of the purchase/sale of a property), as well as land register entries, electricity, oil, and/or gas bills, general utility bills, declarations of division, condominium owners' association (WEG) minutes (resolutions), purchase agreement (in the case of the sale of a property). Property details) or (if a property is rented) bank details, identity information, if applicable, CV, proof of income, creditworthiness certificate, landlord confirmation, rental agreement.

1. Purpose of processing and legal basis

• Fulfillment of the contractual relationship or a pre-contractual legal relationship - also by independent real estate consultants cooperating with us - including invoicing and credit checks (legal basis is Art. 6 I lit. b GDPR and Art. 6 I lit. f GDPR; our legitimate interest in the transfer of data to independent real estate consultants arises from the freedom to also fulfill contractual relationships with independent brokers or sub-brokers. The legitimate interest in conducting credit checks stems from the legitimate interest in protecting against payment defaults.

• Fulfillment of a legal obligation, in particular in connection with the Money Laundering Act; (legal basis is Art. 6 I lit. c GDPR);

• Promotional information about properties that we or other licensed partners of the Engel & Völkers Group market (legal basis is Art. 6 I lit. f GDPR; our legitimate interest arises from the processing of personal data for the purpose of direct marketing. The legal basis is also your consent pursuant to Art. 6 I a. GDPR, provided that the promotional information is sent to you by email, fax or telephone.)

1. Transfer of Data

If your inquiry (e.g., in connection with a valuation request) concerns offers from other licensed partners of the Engel & Völkers Group, Engel & Völkers will transmit the personal data you have entered in this case to the respective company within the Engel & Völkers Group after obtaining your prior consent.
Please also refer to our information on transfer in Section III.

1. Transfer of data to non-EEA countries

1. You manage our newsletters in your Engel & Völkers user account

1. What data do we process from you

1. Purpose of processing and legal basis

1. Disclosure of your personal data

1. Transfer of Data to Non-EEA Countries

VI. Storage and Deletion of Your Data

We store your personal data for the time necessary to achieve the purposes for which the data is collected and further processed, including any retention period required by applicable laws (e.g., maintaining accounting records).

In the context of application processes that end without employment, your data is routinely stored for six months for documentation purposes and then deleted or destroyed, along with the documents you submitted to us. With your consent to the processing of your data for future application processes, we will retain it for a correspondingly longer period. on.

Data from WhatsApp communication will be deleted as soon as it is no longer required for the purpose for which it was collected (e.g., answering the inquiry or concluding the contract negotiations), unless statutory retention obligations apply. Newsletter data will be deleted immediately upon revocation of consent.