Engel & Völkers

Engel & Völkers Dieburg

Privacy Policy

Data protection information of Andreas Kirsch & Jan Martin Neuhaus eGbR, license partner of Engel & Völkers Residential GmbH

Controller and your rights as a data subject *

( *Gender note: For reasons of better legibility, the simultaneous use of the language forms masculine, feminine and divers (m/f/d) is discontinued. All the following names apply equally to all sexes. )

1. Responsible party

The responsible body for the data processing regulated in this data protection notice is "Engel & Völkers Darmstadt, Jan Martin Neuhaus & Andreas Kirsch eGbR, license partner of Engel & Völkers Residential GmbH, Bismarckstraße 23, 64293 Darmstadt (hereinafter referred to as "we" or "us"). Our contact details are:

Engel & Völkers • Dieburg
Kirsch & Neuhaus eGbR
Licence Partner of Engel & Völkers Residential GmbH
Steinstraße 4
D-64807 Dieburg
E-Mail: dieburg@engelvoelkers.com
Tel.: +49-(0)-6071 607 88 20

2. Data protection officer

If you have any questions about this privacy notice and data protection, please contact our data protection officer(s):
Jan Martin Neuhaus
Bismarckstraße 23
64293 Darmstadt, Germany
Jan-Martin.Neuhaus@engelvoelkers.com

If you have a complaint about the way we process your data, you have the opportunity to lodge a complaint with the regulator. This is:

The State Commissioner for Data Protection and Freedom of Information Rhineland-Palatinate
Professor Dieter Kugelmann
Rear bleaching 34
55116 Mainz - mailonline.co.uk

3. Your rights as a data subject

You have the right to obtain information about the processing of your personal data (e.g. the origin of this data, the purpose of the processing, the modalities of data processing). You also have the right, under certain conditions, to object to the processing of data in the future, to restrict it or to request the deletion of the data. Finally, you can at any time prevent the sending of advertising material or the carrying out of market research or commercial communications.
You have a right to
- About Us.
- Correction.
- erasure (or being forgotten),
- restriction of processing,
- data portability,
- objection to the processing of their personal data,
- Complaints to regulators.

In addition, you have the right to object at any time to the processing of your personal data for direct marketing purposes. If you object to the processing for direct marketing purposes, we will no longer process your personal data for these purposes.
In accordance with Art. 7 III of the EU (General Data Protection Regulation (hereinafter "GDPR"), you can revoke your consent to us at any time. As a result, we may no longer continue the data processing based on this consent in the future.
Please note that your right of erasure is subject to restrictions. For example, we do not have to or may not delete data that we are required to retain further due to statutory retention periods. Data that we need to assert, exercise or defend legal claims is also excluded from your right of erasure. If you have a complaint about the way we process your data, you have the opportunity to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, place of work or place of the alleged infringement.
We reserve the right to disclose information about you if we are required to do so by law enforcement agencies or law enforcement agencies. Legal basis: Art. 6 I sentence 1 (c) GDPR (legal obligation).
______________________________

Overview of our data processing processes

Our following data protection notices are then structured as follows and give you an overview of the following data processing processes:

I. You visit us on our company website on the Internet
II. You enter into a search or marketing contract with us, request an exposé from us or commission us with a property valuation
III. We are looking for a property together with another Angel & Völkers licensed partner (supply)
IV. You apply on your own initiative or to a job advertisement
V. Storage and deletion of your data

I. Collection and processing of personal data when visiting our company website on the Internet

In principle, we only process personal data if you provide it to us via the contact forms on our company website. The processing of personal data will only take place if you have given us your consent for this or if the processing is permitted by law. For certain services that we offer on our company website, we require a minimum of data. We have marked this mandatory information with an asterisk. Without the mandatory information, we cannot provide our services so marked.

1. What data do we process from you (hereinafter referred to as “you” or “user”)

As part of your use of our company website, we process personal data, namely:
E-mail address, first name, last name, title, address, telephone number, property data (referred to as "data" or "personal data" in connection with this Privacy Policy) provided by you in the case of the services offered on our company website (e.g. in the context of contact requests and newsletter mailings as well as the market price determination ("valuation") of real estate).
_____________________________

Please refer to the description of usage-related data processing in connection with the use of cookies and other tracking technologies in the “Cookie Notice” of Engel & Völkers GmbH.
Vancouver Street 2a
D-20457 Hamburg
Germany
E-mail: info@engelvoelkers.com


You can find the cookie notices at the bottom of our company website on the Internet.
_____________________________

2. Purpose of processing and legal basis


We process your data for the following purposes:
● Fulfillment of contact requests (the legal basis is the fulfillment of the contract as well as - in the case of the disclosure of user data to other license partners of the Engel & Völkers Group (for the definition please see section 3 below, your consent.)
● If applicable. Fulfilment of the request for a valuation of the property described by the user and of the sales interest transmitted therewith (the legal basis is the performance of the contract and in the case of the input of contact data by the user and their passing on to an objectively or geographically responsible licensing partner of the Engel & Völkers Group (for the definition please see section 3 below) or to the company technically implementing the valuation your consent as well as in the case of using the contact data for direct marketing your legitimate interest in the marketing of our own services or your consent);
● contacting us by telephone (the legal basis is the performance of the contract or, in the case of the use of the telephone number for advertising purposes, your consent);
● Sending an e-mail newsletter to our own offers as well as own and third-party advertising to the extent permitted by law or based on consent (the legal basis is either your consent or our legitimate interest in direct marketing, as long as the marketing takes place in compliance with data protection and competition law requirements);

In summary:
The legal basis for the processing of personal data is Art. 6 I sentence 1 lit. a GDPR, if the processing is based on consent, Art. 6 I sentences 1 lit. b GDPR, if the basis for the processing is a (possibly pre-contractual) contractual relationship, and Art. 6 I sent. 1 lit. f GDPR, if the ground is our legitimate interest. Art. 6 I sentence, 1 lit. c GDPR serves as the legal basis to the extent that the processing is necessary for the fulfilment of a legal obligation to which we are subject.
If the legal basis is your consent, you are entitled to revoke your consent at any time, without affecting the lawfulness of the processing of your personal data based on the consent until the revocation. If the legal basis is the legitimate interest, you are also entitled in principle to object at any time to the processing of personal data concerning you for reasons arising from your particular situation. Art. 21 GDPR applies.

3. Sharing of your personal data

We will only transfer your personal data to third parties if this is necessary for the performance of the contract, if we or the third party have a legitimate interest in the transfer, if there is a legal obligation or if there is your consent to do so. If data is transferred to third parties on the basis of a legitimate interest, this will be explained in this Privacy Policy.
If your contact request relates to offers of other companies of the Engel & Völkers Group, we will transfer the personal data entered by you in this case to the respective company of the Engel and Völkers Group after your prior consent or - if legally permissible - on the basis of a so-called legitimate interest. In addition, we will not pass on your personal data.

When we speak of the "Engel & Völkers Group" within the scope of this Privacy Policy, we mean the companies belonging to the Engel & Välkers Group within the meaning of §§ 15ff. AktG and the (master) license partners contractually directly or indirectly connected to this group of companies, to which we also belong. You can find an up-to-date overview of these license partners here: https://www.engelvoelkers.com/de/unternehmen/standorte/).


4. Transfer of data to non-EEA countries

In addition to the above paragraph "Sharing your personal data", the following applies:
The recipients of personal data may be located outside the EEA/UK. Where personal data is transferred to locations outside the EEA/UK we will, as required by law, ensure that your data protection rights are adequately protected, either because the European Commission has decided that the country to which personal data is transferred ensures an adequate level of protection (Art. 45 GDPR) or the transfer is subject to adequate safeguards (e.g. standard contractual clauses) of the European Union agreed with the recipient (Art. 46 GDPR), unless the GDPR provides for an exception (Art. 49 GDPR). In addition, where necessary, we intend to agree additional measures with the recipients to ensure an adequate level of data protection. Copies of the appropriate safeguards (to the extent we rely on them) and a list of recipients outside the EEA/UK may be requested. Please note that these copies may be redacted to the extent necessary to protect trade secrets or other confidential information.


II. You enter into a search or marketing contract with us, request an exposé from us or commission us with a property valuation

1. What data we process from you
During the search, sale or rental of a property, the exposé request as well as the property valuation, the following personal data are regularly processed by you:
● First name, last name, title, address, telephone number, details of the property request (in the case of the property search) or (in case of the property marketing or the property valuation) information about the property;
● e-mail address, if you have agreed to receive promotional information, in particular the offer or valuation of real estate, or if you wish to receive communication by e-mail;
● as well as (if it comes to the purchase/sale or the rental of real estate) bank details, details of identity, copy of ID (when buying / selling a real estate) as well as land register, electricity, oil and/or gas statements, general individual cost statements, division declarations, WEG protocols, purchase contract (when selling a real estate), bank details, details on identity, if necessary CV, proof of salary, proof of credit, landlord confirmation, rental contract.

2. Purpose of processing and legal basis

We process this personal data for the following purposes:
● Performance of the contractual relationship or a pre-contractual legal relationship - including by independent real estate consultants cooperating with us - including billing and credit checks (the legal basis is Art. 6 I lit. b. GDPR as well as Art. 6 I lit f GDPR; the legitimate interest of us in connection with the transfer of data to independent real estate consultants follows from the freedom of choice, also with independent brokers or sub-brokers to fulfil contractual relationships. The legitimate interest in carrying out credit checks follows from the legitimate interest to protect against bad debts.);
● compliance with a legal obligation, in particular in connection with the Money Laundering Act; (legal basis is Art. 6 I lit. c GDPR);
● Advertising information about properties that we or other licensed partners of the Engel & Völkers Group market (Legal basis is Art. 6 I lit. f GDPR; processing of personal data for the purpose of direct marketing is our legitimate interest. Legal basis is also your consent pursuant to Art. 6 I a. GDPR, provided that the advertising information is sent to you by email, fax or telephone.)

If the legal basis is your consent, you are entitled to revoke your consent at any time, without affecting the lawfulness of the processing carried out on the basis of the consent until the revocation. If the legal basis of the consent is the legitimate interest, you are also entitled in principle to object at any time to the processing of personal data concerning you for reasons arising from your particular situation. Art. 21 GDPR applies.

3. Sharing of data

If your request (e.g. on the occasion of an evaluation request) concerns offers of other license partners of the Engel & Völkers Group, Engel & Vülkers will transmit the personal data entered by you in this case to the respective company from the Engel & völkers Group after your prior consent.
In this context, please also inquire about our information on feeding in section III.
In addition, as part of the processing of a contractual relationship, we transfer personal data to contractual partners (owners, landlords, search customers) and supporting service providers such as notaries, lawyers, property managers, property developers, as well as in the context of credit reports or to supervisory authorities (such as in the case of money laundering documentation). It may also be that we transfer your data to third parties within the scope of what is legally permissible.

Third parties to whom we may disclose your personal data, regardless of the performance of our services, include external consultants (e.g. lawyers and auditors), authorities within their jurisdiction to comply with legal obligations and/or protect our rights (e.g., tax authorities, police, prosecutors, courts), potential buyers or acquirers of all or part of our assets and/or activities, and other third parties to the extent that you instruct us to disclose data or give your consent.

In addition, your personal data will only be passed on by us to employees (permanent employees such as employees and freelance real estate consultants) and third-party companies (e.g. IT service providers, hosting providers, etc.) to whom we have outsourced services with processing operations as part of contract processing.

4. Transfer of data to non-EEA countries

In addition to the above paragraph “Sharing your personal data”, the following applies:
The recipients of personal data may be located outside the EEA/UK. Where personal data is transferred to locations outside the EEA/UK we will, as required by law, ensure that your privacy rights are adequately protected, either because the European Commission has decided that the country to which personal data is transferred ensures an adequate level of protection (Art. 45 GDPR) or the transfer is subject to adequate safeguards (e.g. standard contractual clauses) of the European Union agreed with the recipient (Art. 46 GDPR), unless the GDPR provides for an exception (Art. 49 GDPR).In addition, where necessary, we intend to agree additional measures with recipients to ensure an adequate level of data protection. Copies of the appropriate safeguards (to the extent that we rely on them) and a list of recipients outside the EEA/UK may be requested. Please note that these copies may be redacted to the extent necessary to protect trade secrets or other confidential information.
If your request relates to license partners of the Engel & Völkers Group outside the European Union, we will transmit your data to the locally / objectively responsible license partner after your consent.

III. We are looking for a property together with another Engel & Völkers licensee ("Acquisition")


If we search for a property for you together with another license partner, your data will only be transmitted on the basis of your previously given consent. Please note that both we, as your first contact, and the license partner of the Engel & Völkers Group to whom your data is transmitted, process your personal data. Both we and this license partner are independently responsible for the respective data processing. We and this other license partner do not have mutual access to each other's data and do not process your data together. If you wish to assert your rights, please check in advance whether you wish to assert them against us or the other license partner of the Angel & Völkers, who also processes your data.

How we process your data in connection with the marketing of your property, what rights you have in this context and who your contact persons are, should you wish to assert data subject rights, please refer to the above details.

IV. You apply on your own initiative or to a job advertisement

2. Purpose of processing and legal basis
If the legal basis is your consent, you are entitled to revoke your consent at any time, without affecting the lawfulness of the processing carried out on the basis of the consent until the revocation. If the legal basis of the consent is the legitimate interest, you are also entitled in principle to object at any time to the processing of personal data concerning you for reasons arising from your particular situation. Art. 21 GDPR applies.

3. Sharing of data

We will only transfer your personal data to third parties if this is necessary for the performance of the contract, if we or the third party have a legitimate interest in the transfer, if there is a legal obligation or if there is your consent to do so. If data is transferred to third parties on the basis of a legitimate interest, this will be explained in this Privacy Policy.

4. Transfer of data to non-EEA countries

In addition to the above paragraph "Sharing your personal data," the following applies: The recipients of personal data may be located outside the EEA/UK. Where personal data is transferred to locations outside the EEA/UK we will, as required by law, ensure that your privacy rights are adequately protected, either because the European Commission has determined that the country to which personal data is transferred ensures an adequate level of protection (Art. 45 GDPR) or the transfer is subject to appropriate safeguards (e.g. Standard Contractual Clauses) of the European Union agreed with the recipient (Art. 46 GDPR), unless the GDPR provides for an exception (Art. 49 GDPR). In addition, where necessary, we intend to agree additional measures with recipients to ensure an adequate level of data protection.

5. Storage and deletion of your data

We retain your personal data for the time necessary to achieve the purposes for which the data is collected and further processed, including any retention period required by applicable laws (e.g. retention of accounting records).
As part of application processes that end without employment / employment, your data is regularly stored for another six months for documentation purposes and after that.

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Engel & Völkers Dieburg

Page content provided by: Andreas Kirsch & Jan Martin Neuhaus eGbR

License partner of Engel & Völkers Residential GmbH

+49 6071 6078820