Privacy Policy

Controller and Your Rights as a Data Subject

(Gender note: For readability purposes, the following text uses only one form (male), but it equally refers to all genders.)

Controller

The responsible entity for data processing as described in this privacy notice is EV Ruhr Immobilien GmbH (hereinafter referred to as “we” or “us”). Our contact details are:

EV Ruhr Immobilien GmbH

Augustinessenstraße 10

gelsenkirchen@engelvoelkers.com

License partner of Engel & Völkers Residential GmbH

Your Rights as a Data Subject

You have the right to obtain information about the processing of your personal data (e.g., the origin of the data, purpose of processing, modalities of data processing). Under certain conditions, you are also entitled to object to data processing for the future, restrict its processing, or request deletion of the data. Finally, you can block the sending of promotional material or the conducting of market research or commercial communications at any time.

In summary, you have the right to:

Furthermore, you have the right to object to the processing of your personal data for direct marketing purposes at any time. If you object to processing for direct marketing purposes, we will no longer process your personal data for these purposes.

According to Article 7(3) of the EU General Data Protection Regulation (GDPR), you can withdraw your consent at any time. This means we can no longer process the data based on that consent in the future.

Please note that your right to deletion may be subject to limitations. For example, we may not be able to delete data that we need to keep due to legal retention periods or data needed for the establishment, exercise, or defense of legal claims.

If you have a complaint about how we process your data, you have the right to file a complaint with a supervisory authority, particularly in the country of your residence, workplace, or where the alleged infringement occurred.

We reserve the right to disclose information about you if legally required to do so by authorities or law enforcement agencies. Legal basis: Article 6(1)(c) GDPR (legal obligation).

Overview of Our Data Processing Activities

The following privacy notices provide an overview of the following data processing activities:

I. Visiting our company website

II. Entering into a search or marketing contract, requesting a brochure, or commissioning us for property evaluation

III. Working with another Engel & Völkers license partner to find a property for you (Referral)

IV. Applying initiatively or for a job advertisement

V. Storage and deletion of your data

I. Collection and Processing of Personal Data During Your Visit to Our Company Website

We generally process personal data only when you provide it to us via the contact forms on our website. Processing is only carried out with your consent or when permitted by legal provisions. Certain services offered on our website require a minimum amount of data, marked with an asterisk (*). Without this mandatory information, we cannot provide these services.

When using our website, we process the following personal data:

Email address, first name, last name, title, address, phone number, property details (referred to as “data” or “personal data”), which you provide when using our services, such as contact inquiries, newsletter subscriptions, and property valuation requests.

II. Entering into a Search or Marketing Contract, Requesting a Brochure, or Commissioning Us for Property Evaluation

When searching for, selling, or renting a property, requesting a brochure, or having a property evaluated, we process the following personal data:

We process your personal data for the following purposes:

We transfer personal data to third parties only when necessary for fulfilling the contract, we or the third party have a legitimate interest, there is a legal obligation, or you have given consent. Personal data may be shared with other companies within the Engel & Völkers group.

Personal data may be transferred outside the EU/EEA. We ensure that data protection rights are adequately protected through European Commission decisions or suitable safeguards such as standard contractual clauses (Art. 45 and 46 GDPR).