Engel & Völkers Kaiserslautern Commercial
Privacy Policy
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Privacy Policy
Data Controller and Your Rights as a Data Subject *
1. Responsible party
Managing Director: Guy Hendriks
Licensing partner of Engel & Völkers Residential and Commercial GmbH
2. Your Rights as a Data Subject You have the right to information about the processing of your personal data (for example, the origin of this data, the purpose of the processing, and the methods of data processing). Furthermore, under certain conditions, you are entitled to object to data processing for the future, to restrict it, or to request the deletion of your data. Finally, you can stop receiving advertising material or conducting market research or commercial communications at any time. ...
- access, - rectification, - erasure (or the right to be forgotten), - restriction of processing, - data portability, - object to the processing of your personal data, - lodge a complaint with a supervisory authority.
Furthermore, you have the right to object at any time to the processing of your personal data for direct marketing purposes. If you object to processing for direct marketing purposes, we will no longer process your personal data for these purposes. ...
Please note that your right to erasure is subject to limitations. For example, we are not required or permitted to erase data that we must retain due to statutory retention periods. Data that we need for the establishment, exercise, or defense of legal claims is also excluded from your right to erasure.
If you have a complaint about how we process your data, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, your place of work, or the place of the alleged infringement. to assert claims for violations.
We reserve the right to disclose information about you in the event of a legal obligation to do so, if required by lawful authorities or law enforcement agencies. Legal basis: Art. 6 para. 1 sentence 1 lit. c GDPR (legal obligation).
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Overview of our data processing activities
Our data protection information below is structured as follows and provides you with an overview of the following data processing activities:
I. You visit our company website II. You conclude a search or marketing agreement with us, request a property brochure, or commission us to conduct a property valuation III. Together with another Engel & Völkers licensed partner, we search for a property for you (referral) IV. You submit an unsolicited application or apply for a job posting V. Storage and deletion of your data br> I. Collection and processing of personal data when visiting our company website I. Collection and processing of personal data when visiting our company website
We generally only process personal data if you submit it to us via the contact forms on our company website. Personal data is only processed if you have given us your consent or if processing is permitted by law. For certain services we offer on our company website, we require a minimum amount of data. We have marked these mandatory fields with an asterisk. Without this mandatory information, we cannot provide the services marked accordingly.
1. What data do we process from you (hereinafter "you" or "user")?
When you use our company website, we process the following personal data:
● Contacting you by telephone (legal basis is the performance of a contract or, in the case of using the telephone number for advertising purposes, your consent);
● Sending an email newsletter about our own offers as well as our own and third-party advertising to the extent permitted by law or based on consent (legal basis is either your consent or our legitimate interest in direct marketing, provided that the marketing complies with data protection and competition law requirements);
The legal basis for processing personal data is Article 6(1)(a) GDPR if the processing is based on consent, Article 6(1)(b) GDPR if the processing is based on a (possibly pre-contractual) contractual relationship, and Article 6(1)(f) GDPR if the processing is based on our legitimate interests. Where processing personal data is necessary for compliance with a legal obligation to which we are subject, Article 6(1)(c) GDPR serves as the legal basis.
If the legal basis is your consent, you are entitled to withdraw your consent at any time without affecting the lawfulness of the processing of your personal data carried out based on your consent before its withdrawal. If the legal basis is legitimate interest, you are also generally entitled to object to the processing of your personal data at any time on grounds relating to your particular situation. Article 21 GDPR applies in this respect.
3. Disclosure of your personal data
We generally only disclose your personal data to third parties if this is necessary for the performance of a contract, if we or the third party have a legitimate interest in the disclosure, if there is a legal obligation to do so, or if you have given your consent. If data is transferred to third parties based on a legitimate interest, this will be explained in this privacy policy.
If your contact request concerns offers from other companies within the Engel & Regarding the Engel & Völkers Group, we will transmit the personal data you have entered in this case to the respective company within the Engel & Völkers Group after obtaining your prior consent or – where legally permissible – on the basis of a so-called legitimate interest. Beyond this, we will not disclose your personal data.
When we refer to the “Engel & Völkers Group” within this privacy policy, we mean the companies belonging to the Engel & Völkers Group within the meaning of Sections 15 et seq. of the German Stock Corporation Act (AktG), as well as the (master) license partners contractually affiliated directly or indirectly with this group, to which we also belong. You can find a current overview of these licensing partners here: https://www.engelvoelkers.com/de/unternehmen/standorte/).
4. Transfer of Data to Non-EEA Countries
In addition to the above paragraph "Transfer of Your Personal Data", the following applies:
Recipients of personal data may be located outside the EEA/UK. When personal data is transferred to locations outside the EEA/UK, we will, as required by law, ensure that your data protection rights are adequately protected, either because the European Commission has determined that the country to which personal data is transferred ensures an adequate level of protection (Article 45 GDPR) or the transfer is subject to appropriate safeguards (e.g., standard contractual clauses) agreed upon with the recipient by the European Commission (Article 46 GDPR), unless the GDPR provides for an exception (Article 49 GDPR). Furthermore, where necessary, we intend to agree on additional measures with the recipients to ensure an adequate level of data protection. Copies of the appropriate safeguards (to the extent we rely on them) and a list of recipients outside the EEA/UK are available upon request. Please note that these copies may be redacted to the extent necessary to protect trade secrets or other confidential information. Furthermore, where necessary, we intend to agree on additional measures with the recipients to ensure an adequate level of data protection.
II. You conclude a search or marketing agreement with us, request a property exposé from us, or commission us to conduct a property valuation.
1. What data do we process about you
When searching for, selling, or renting a property, requesting a property brochure, or having a property appraisal done, we regularly process the following personal data from you:
● First name, last name, title, address, telephone number, details of your property requirements (in the case of a property search) or (in the case of property marketing or appraisal) details of the property;
● Email address, if you have consented to receive promotional information, in particular offers or appraisals of properties, or if you wish to communicate by email;
● and (if the purchase/sale or rental of real estate occurs) bank details, identity information, copy of identification (in the case of the purchase/sale of real estate), as well as land register entries, electricity, oil and/or gas bills, general utility bills, declarations of division, condominium owners' association (WEG) minutes (resolutions), purchase agreement (in the case of the sale of real estate) or (if the rental of real estate occurs) bank details, identity information, if applicable, CV, proof of income, proof of creditworthiness, landlord confirmation, rental agreement.
2. Purpose of Processing and Legal Basis
We process this personal data for the following purposes:
● Fulfillment of the contractual relationship or a pre-contractual legal relationship – also by independent real estate consultants cooperating with us – including invoicing and credit checks (legal basis is Art. 6 I lit. b GDPR and Art. 6 I lit. f GDPR; our legitimate interest in transferring data to independent real estate consultants arises from the freedom to choose to fulfill contractual relationships with independent brokers or sub-brokers. The legitimate interest in conducting credit checks arises from the legitimate interest in protecting against payment defaults.);
● Fulfillment of a legal obligation, in particular in connection with the Money Laundering Act; (legal basis is Art. 6 I lit. c GDPR);
● Promotional information about properties that we or other licensed partners The Engel & Völkers Group markets (legal basis is Art. 6 para. 1 lit. f GDPR; our legitimate interest arises from the processing of personal data for direct marketing purposes. Your consent pursuant to Art. 6 para. 1 lit. a GDPR is also the legal basis if you receive promotional information by email, fax, or telephone.)
Furthermore, in the course of processing a contractual relationship, we transmit personal data to contractual partners (owners, landlords, prospective buyers) and supporting service providers such as notaries, lawyers, property managers, developers, as well as for credit checks or to supervisory authorities (e.g., for anti-money laundering documentation). We may also disclose your data to third parties to the extent legally permissible. transmit. Third parties to whom we disclose your personal data, irrespective of our service provision, include external advisors (e.g., lawyers and auditors), authorities within their jurisdiction to comply with legal obligations and/or protect our rights (e.g., tax office, police, public prosecutor's office, courts), potential buyers or acquirers of all or part of our assets and/or activities, and other third parties, provided you instruct us to disclose data or give your consent.
If the legal basis is your consent, you are entitled to withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal. If the legal basis is legitimate interest, you are also generally entitled to object, on grounds relating to your particular situation, at any time to the processing of personal data concerning you. Art. 21 GDPR applies in this respect.
3. Disclosure of Data
If your inquiry (e.g., in connection with a valuation request) concerns offers from other licensed partners of the Engel & Völkers Group, Engel & Völkers will transmit the personal data you have entered to the respective company within the Engel & Völkers Group after obtaining your prior consent.
Please also refer to our information on data transfer in Section III.
In addition, we only disclose your personal data to employees (permanent staff such as employees and freelance real estate consultants) and third-party companies (e.g., IT service providers, hosting providers, etc.) to which we have outsourced services involving data processing as part of commissioned data processing.
4. Transfer of Data to Non-EEA Countries Countries
Recipients of personal data may be located outside the EEA/UK. If personal data is transferred to locations outside the EEA/UK, we will, as required by law, ensure that your data protection rights are adequately protected, either because the European Commission has determined that the country to which personal data is transferred ensures an adequate level of protection (Art. 45 GDPR) or the transfer is subject to appropriate safeguards (e.g., Standard Contractual Clauses) agreed with the recipient by the European Union (Art. 46 GDPR), unless the GDPR provides an exception (Art. 49 GDPR). Furthermore, where necessary, we intend to agree on additional measures with the recipients to ensure an adequate level of data protection. Copies of the appropriate safeguards (to the extent we rely on these) and a list of recipients outside the EEA/United Kingdom can be requested. Please note that these copies may be redacted to the extent necessary to protect trade secrets or other confidential information.
If your request relates to Engel & Völkers Group license partners outside the European Union, we will, with your consent, transfer your data to the locally/materially responsible license partner.
III. We will search for a property for you together with another Engel & Völkers license partner (“referral”)
We will search together with another If a licensed partner is handling a property for you, your data will only be transferred based on your prior consent. Please note that both we, as your initial contact, and the Engel & Völkers Group licensed partner to whom your data is transferred will process your personal data. Both we and this licensed partner are independently responsible for their respective data processing. We and this other licensed partner do not have access to each other's data and do not process your data jointly. If you wish to exercise your data subject rights, please check beforehand whether you wish to assert them against us or against the other Engel & Völkers Group licensed partner who also processes your data.
How we process your data in connection with the marketing of your property, what rights you have in this context, and who your contact persons are should you wish to exercise your data subject rights, please refer to the above information.
IV. You are submitting an unsolicited application or applying for a job posting
1. What data do we process about you?
● Reviewing your application for employment within our company (legal basis is Art. 6 para. 1 lit. b GDPR, possibly in conjunction with Section 26 BDSG (for the Federal Republic of Germany)).
● Defending against any legal claims asserted against us arising from the application process, if necessary (legal basis is our legitimate interest in fulfilling our burden of proof in proceedings under the General Equal Treatment Act (AGG); Art. 6 para. 1 lit. f GDPR).
● We also process your personal data based on your prior consent, to inform you about interesting job opportunities (legal basis is Art. 6 para. 1 lit. a GDPR).
3. Disclosure of Data
If you applied via the global online job portal of Engel & Völkers Holding GmbH, your application documents were forwarded to us by Engel & Völkers Holding GmbH. You learned how Engel & Völkers Holding GmbH processed your personal data during the application process and can read this information at any time on the relevant Engel & Völkers Holding GmbH website via the global online job portal.
4. Transfer of Data to Non-EEA Countries
In addition to the preceding paragraph, “Transfer of Your Personal Data,” the following applies:
Recipients of personal data may be located outside the EEA/UK. If personal data is transferred to locations outside the EEA/UK, we will, as required by law, ensure that your data protection rights are adequately protected, either because the European Commission has determined that the country to which personal data is transferred ensures an adequate level of protection (Art. 45 GDPR) or the transfer is subject to appropriate safeguards (e.g., standard contractual clauses) agreed with the recipient by the European Union (Art. 46 GDPR), unless the GDPR provides for an exception (Art. 49 GDPR). Furthermore, where necessary, we intend to agree on additional measures with the recipients to ensure an adequate level of protection. to ensure a level of data protection. Copies of the appropriate safeguards (to the extent we rely on them) and a list of recipients outside the EEA/United Kingdom can be requested. Please note that these copies may be redacted to the extent necessary to protect trade secrets or other confidential information.
5. Storage and Deletion of Your Data
We store your personal data for the time necessary to achieve the purposes for which the data is collected and further processed, including any retention period required by applicable laws (e.g., maintaining accounting records).
In the context of application procedures that do not result in employment / When your employment ends, your data will be stored for six months for documentation purposes and then deleted or destroyed, along with any documents you submitted. With your consent to process your data for future application processes, we will retain it for a correspondingly longer period.
