Engel & Völkers

Engel & Völkers Lohne

Privacy Policy

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Privacy Policy
Valid from October 10, 2025
Responsible Party and Your Rights as a Data Subject *
( *Gender note: For reasons of better readability, the simultaneous use of the language forms male, female, and diverse (m/f/d) is omitted. All subsequent personal designations apply equally to all genders.)
Responsible Party
The responsible party for the data processing regulated in this privacy policy is:
Frank Hollmann
H&H Immobilien (hereinafter "we" or "us").
License partner of Engel & Völkers Residential GmbH
Contact:
Im Gleisbogen 10
49393 Lohne
lohne@engelvoelkers.com
License partner of Engel & Völkers Völkers Residential GmbH


Data Protection Officer

A data protection officer has not been appointed because the legal requirements for such an appointment pursuant to Art. 37 GDPR in conjunction with Section 38 BDSG (German Federal Data Protection Act) are not met.
For any questions regarding data protection or the exercise of your data subject rights, you can contact the person responsible named above at any time.



Overview of our data processing procedures
Our following data protection information is structured as follows and provides you with an overview of the following data processing procedures:
You visit our company website
You conclude a search or marketing contract with us, request an exposé from us, or commission us to carry out a property valuation
We search together with another Engel & Völkers License Partner a property for you (referral)
You apply speculatively or in response to a job advertisement
Storage and deletion of your data
You visit our company website
We generally only process personal data if you submit it to us via the contact forms on our company website. Personal data is only processed if you have given us your consent or if the processing is permitted by law. For certain services offered on our company website, we require a minimum amount of data. We have marked this mandatory information with an "asterisk." Without this mandatory information, we cannot provide the services marked with this information.
What data do we process from you (hereinafter "you" or "user")?
As part of your use of our company website, we process personal data, namely:
Email address, first name, last name, title, address, telephone number, property data – referred to in this privacy policy as "data" or "personal data"), which you provide in the case of the services offered on our company website (e.g., in the context of contact inquiries and newsletter mailings as well as the market price determination ("valuation") of real estate).
Please refer to the "Cookie Notice" of the Engel & Völkers GmbH Vancouverstraße 2a D-20457 Hamburg Germany
Email: info@engelvoelkers.com
You can find the cookie policy at the bottom of our company website.
Purpose of processing and legal basis
We process your data for the following purposes:
Fulfillment of contact requests (the legal basis is the fulfillment of the contract and - in the case of the transfer of user data to other license partners of the Engel & Völkers Group (for the definition, please see section 3 below) - your consent).
If necessary, fulfillment of the request for a valuation of the property described by the user based on the market price and the interest in selling thus transmitted (the legal basis is the fulfillment of the contract and - in the case of the user entering contact details and their transfer to a factually or geographically responsible license partner of the Engel & Völkers Group (for the definition, please see section 3 below) or to the company technically implementing the valuation - your consent and - in the case of the use the contact details for direct marketing, the legitimate interest in marketing our own services, or your consent);
Contacting us by telephone (the legal basis is the fulfillment of the contract or, in the case of using the telephone number for advertising purposes, your consent);
Sending an email newsletter about our own offers as well as our own and third-party advertising to the extent permitted by law or based on your consent (the legal basis is either your consent or our legitimate interest in direct marketing, as long as the marketing is carried out in compliance with data protection and competition law requirements);
In summary:
The legal basis for the processing of personal data is Art. 6 I, sentence 1, letter a, GDPR, provided the processing is based on consent, Art. 6 I, sentence 1, letter b, GDPR, provided the processing is based on a (possibly pre-contractual) contractual relationship, and Art. 6 I, sentence 1, letter f, GDPR, provided the basis is our legitimate interest. If the processing of personal data is necessary to fulfill a legal obligation to which we are subject, Art. 6 I, sentence 1, letter c, GDPR serves as the legal basis.
If the legal basis is your consent, you are entitled to revoke your consent at any time without affecting the legality of the processing of your personal data carried out on the basis of your consent until the revocation. If the legal basis is legitimate interest, you are also generally entitled to object to the processing of personal data concerning you at any time for reasons arising from your particular situation. In this respect, Art. 21 GDPR applies.
Disclosure of your personal data
We will generally only disclose your personal data to third parties if this is necessary to fulfill the contract, if we or the third party have a legitimate interest in the disclosure, if there is a legal obligation, or if you have given your consent. If data is transmitted to third parties based on a legitimate interest, this will be explained in this privacy policy.
If your contact request concerns offers from other companies in the Engel & Völkers Group, we will transmit the personal data you have entered to the respective company in the Engel & Völkers Group with your prior consent or – if legally permissible – on the basis of a so-called legitimate interest. We will not disclose your personal data beyond this.
When we refer to the "Engel & Völkers Group" within this privacy policy, we mean the companies belonging to the Engel & Völkers Group within the meaning of Sections 15 et seq. of the German Stock Corporation Act (AktG), as well as the (master) license partners contractually affiliated directly or indirectly with this group, to which we also belong. You can find a current overview of these license partners here: https://www.engelvoelkers.com/de/unternehmen/standorte/).
Transfer of data to non-EEA countries
In addition to the above paragraph "Disclosure of your personal data," the following applies:
The recipients of personal data may be located outside the EEA/UK. If personal data is transferred to locations outside the EEA/UK, we will, as required by law, ensure that your data protection rights are adequately protected, either because the European Commission has decided that the country to which personal data is transferred ensures an adequate level of protection (Art. 45 GDPR) or the transfer is subject to appropriate safeguards (e.g., standard contractual clauses) of the European Union agreed with the recipient (Art. 46 GDPR), unless the GDPR provides an exception (Art. 49 GDPR). In addition, we intend, where necessary, to agree additional measures with recipients to ensure an adequate level of data protection. Copies of the appropriate safeguards (to the extent we rely on them) and a list of recipients outside the EEA/UK can be requested. Please note that these copies may be redacted to the extent necessary to protect trade secrets or other confidential information.
You enter into a search or marketing agreement with us, request an exposé from us, or commission us to conduct a property valuation.
What data do we process from you?
When searching for, selling, or renting a property, requesting an exposé, or evaluating a property, the following personal data is regularly processed:
First name, last name, title, address, telephone number, information about the property you are looking for (in the case of a property search) or (in the case of property marketing or property valuation) information about the property;
E-mail address, if you have agreed to receive promotional information, in particular about offers or property valuations, or if you wish to be communicated by email;
and (in the case of the purchase/sale or rental of real estate) bank details, identity information, ID copy (in the case of the purchase/sale of a property), land register, electricity, oil and/or gas bills, general itemized cost statements, declarations of division, condominium protocols (resolutions), purchase agreement (in the case of the sale of a property) or (in the case of the rental of a property) bank details, identity information, if applicable, CV, proof of salary, proof of creditworthiness, landlord confirmation, rental agreement.
Purpose of processing and legal basis
We process this personal data for the following purposes:
Performance of the contractual relationship or a pre-contractual legal relationship - also through independent real estate consultants cooperating with us - including billing and credit checks (the legal basis is Art. 6 I lit. b. GDPR and Art. 6 I lit. f. GDPR; the Our legitimate interest in sharing data with independent real estate consultants stems from the freedom to choose to also enter into contractual relationships with independent brokers or sub-brokers. The legitimate interest in conducting credit checks stems from the legitimate interest in protecting against bad debts.
Fulfillment of a legal obligation, particularly in connection with the Money Laundering Act; (The legal basis is Art. 6 I lit. c GDPR);
Advertising information about properties that we or other license partners of the Engel & Völkers Group market (The legal basis is Art. 6 I lit. f GDPR; our legitimate interest arises from the processing of personal data for the purpose of direct marketing. The legal basis is also your consent pursuant to Art. 6 I a GDPR, provided that the advertising information is sent to you by email, fax, or telephone.)
If the legal basis is your consent, you are entitled to revoke your consent at any time without The legality of the processing carried out on the basis of the consent until its revocation is affected. If the legal basis is legitimate interest, you are also generally entitled to object to the processing of personal data concerning you at any time for reasons arising from your particular situation. Art. 21 GDPR applies in this respect.
Disclosure of data
If your inquiry (e.g., in connection with a valuation request) concerns offers from other license partners of the Engel & Völkers Group, Engel & Völkers will transmit the personal data you entered in this case to the respective company within the Engel & Völkers Group after your prior consent.
In this context, please also inform yourself about our information on transfer in Section III.
Furthermore, as part of the processing of a contractual relationship, we transmit personal data to contractual partners (owners, landlords, search clients) and supporting service providers such as notaries, lawyers, property managers, developers, as well as Within the scope of credit reports or to regulatory authorities (e.g., for money laundering documentation). We may also transfer your data to third parties within the scope of what is legally permissible. Third parties to whom we transfer your personal data, regardless of our service provision, include external consultants (e.g., lawyers and auditors), authorities within the scope of their jurisdiction to comply with legal obligations and/or protect our rights (e.g., tax authorities, police, public prosecutors, courts), potential buyers or acquirers of all or part of our assets and/or activities, and other third parties, provided you instruct us to share data or provide your consent.
In addition, we will only share your personal data with employees (permanent employees such as employees and freelance real estate consultants) and third-party companies (e.g., IT service providers, hosting providers, etc.) to whom we have outsourced processing services.
Transfer of data to non-EEA countries
In addition to the above paragraph "Transfer of your personal data", the following applies:
The recipients of personal data may be located outside the EEA/UK. If personal data is transferred to locations outside the EEA/UK, we will ensure, as required by law, that your data protection rights are adequately protected, either because the European Commission has decided that the country to which personal data is transferred ensures an adequate level of protection (Article 45 GDPR) or the transfer is subject to appropriate safeguards (e.g., standard contractual clauses) of the European Union agreed with the recipient (Article 46 GDPR), unless the GDPR provides for an exception (Article 49 GDPR). In addition, we intend, where necessary, to agree on additional measures with the recipients to ensure an adequate level of data protection. Copies of the appropriate safeguards (to the extent we rely on them) and a list of recipients outside the EEA/UK may be obtained from our website. requested. Please note that these copies may be redacted to the extent necessary to protect trade secrets or other confidential information.
If your inquiry relates to license partners of the Engel & Völkers Group outside the European Union, we will transfer your data to the locally/subject-matter-relevant license partner with your consent.
We are looking for a property for you together with another Engel & Völkers license partner ("referral")
If we are looking for a property for you together with another Engel & Völkers license partner, your data will only be transferred based on your prior consent. Please note that both we, as your initial contact, and the Engel & Völkers Group license partner to whom your data is transferred, process your personal data. Both we and this license partner are independently responsible for the respective Data processing. We and this other license partner do not have access to each other's data and do not process your data jointly. If you wish to assert your data rights, please check in advance whether you wish to assert them against us or against the other license partner of the Engel & Völkers Group, who also processes your data.
How we process your data in connection with the marketing of your property, what rights you have in this regard, and who your contact persons are should you wish to assert your data rights can be found in the above statements.
You are applying speculatively or in response to a job advertisement
What data do we process from you?
If you apply to us via our website or via a job advertisement, we process your name, address, telecommunications, and application data. Providing your address and telecommunications data, which are mandatory, is necessary in order to communicate with you. To be able to contact you and assign your application.
Purpose of processing and legal basis
We process your personal data for the following purposes:
Reviewing your application for employment within our company (the legal basis is Art. 6 I lit. b GDPR, if applicable, in conjunction with Section 26 BDSG (for the scope of application of the Federal Republic of Germany).)
Defending against any legal claims asserted against us arising from the application process, if necessary (the legal basis is our legitimate interest in fulfilling our burden of proof in proceedings under the General Equal Treatment Act (AGG); Art. 6 I lit. f GDPR).
We also process your personal data on the basis of a previously granted Consent to inform you about interesting job offers (the legal basis is Art. 6 I lit. a GDPR).
If the legal basis is your consent, you are entitled to revoke your consent at any time without affecting the legality of the processing carried out on the basis of the consent until the revocation. If the legal basis is legitimate interest, you are also generally entitled to object to the processing of personal data concerning you at any time for reasons arising from your particular situation. Art. 21 GDPR applies in this respect.
We need your personal data to fulfill the processing purposes listed above. You are free not to provide us with any personal data. In this case, we cannot enable you to participate in the application process for open job offers.
Disclosure of data
We will generally only disclose your personal data to third parties if this is necessary to fulfill the contract, or if we or the third party has a legitimate interest in the Disclosure is required by law, or your consent has been obtained. If data is transferred to third parties based on a legitimate interest, this will be explained in this privacy policy.
If you applied via the global online job portal of Engel & Völkers Holding GmbH, your application documents were sent to us by Engel & Völkers Holding GmbH. You learned how Engel & Völkers Holding GmbH processes your personal data during the application process and can read more about it at any time via the global online job portal on the relevant website of Engel & Völkers Holding GmbH.
Disclosure of data to non-EEA countries
In addition to the above paragraph "Disclosure of your personal data", the following applies:
The recipients of personal data may be located outside the EEA/UK. If personal data is transferred to locations outside the EEA/UK, we will ensure, as required by law, that your data protection rights are adequately protected. are protected, either because the European Commission has decided that the country to which personal data is transferred ensures an adequate level of protection (Article 45 GDPR) or the transfer is subject to appropriate safeguards (e.g., standard contractual clauses) of the European Union agreed with the recipient (Article 46 GDPR), unless the GDPR provides an exception (Article 49 GDPR). In addition, we intend, where necessary, to agree on additional measures with recipients to ensure an adequate level of data protection. Copies of the appropriate safeguards (to the extent we rely on them) and a list of recipients outside the EEA/UK can be requested. Please note that these copies may be redacted to the extent necessary to protect trade secrets or other confidential information.
Storage and deletion of your data
We We store your personal data for the time necessary to achieve the purposes for which the data is collected and further processed, including any retention period required by applicable law (e.g., retention of accounting records).
For application processes that end without employment, your data will generally be stored for a further six months for documentation purposes and then deleted or destroyed, along with any documents sent to us. With your consent to the processing of your data for future application processes, we will also retain it for a correspondingly longer period.

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License partner of Engel & Völkers Residential GmbH