Privacy Policy

Privacy Policy

Valid from October 10, 2025 Controller and your rights as a data subject *

( *Gender note: For reasons of readability, the simultaneous use of the gender-inclusive forms masculine, feminine, and diverse (m/f/d) is omitted. All subsequent personal designations apply equally to all genders. )

Controller

The controller responsible for the data processing governed by this privacy policy is: Frank Hollmann H&H Immobilien (hereinafter "we" or "us"). License partner of Engel & Völkers Residential GmbH Contact: Im Gleisbogen 10 49393 Lohne lohne@engelvoelkers.com License partner of Engel & Völkers Völkers Residential GmbH

A data protection officer has not been appointed, as the legal requirements for such an appointment pursuant to Art. 37 GDPR in conjunction with Section 38 BDSG are not met. For all questions regarding data protection or the exercise of your data subject rights, you can contact the controller named above at any time.

Your Rights as a Data Subject

You have the right to information about the processing of your personal data (for example, the origin of this data, the purpose of the processing, and the methods of data processing). Furthermore, under certain conditions, you are entitled to object to the processing of your data for the future, to restrict its processing, or to request its deletion. Finally, you can stop receiving advertising material or conducting market research or commercial communications at any time. In summary, you have the right to: Access, Recognition, Erasure (or the right to be forgotten), Restriction of processing, Data portability, Objection to the processing of your personal data, Lodging a complaint with a supervisory authority. In addition, you have the right to object at any time to the processing of your personal data for direct marketing purposes. If you object to processing for direct marketing purposes, we will no longer process your personal data for these purposes. ... In accordance with Article 7(3) of the EU General Data Protection Regulation (hereinafter "GDPR"), you may withdraw your consent at any time. This means that we will no longer be permitted to process your data based on this consent in the future. Please note that your right to erasure is subject to limitations. For example, we are not required or permitted to erase data that we must retain due to statutory retention periods. Data that we need for the establishment, exercise, or defense of legal claims is also excluded from your right to erasure. If you have a complaint about how we process your data, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, your place of work, or the place of the alleged infringement. We reserve the right to disclose information about you if we are legally obligated to do so. We may be required to disclose your personal data to the relevant authorities or law enforcement agencies. Legal basis: Art. 6 para. 1 sentence 1 lit. c GDPR (legal obligation).

Overview of our data processing activities

Our data protection information below is structured as follows and provides you with an overview of the following data processing activities:

You visit our company website

You enter into a search or marketing agreement with us, request a property brochure, or commission us to conduct a property valuation

We search for a property for you together with another Engel & Völkers licensed partner (referral)

You apply unsolicited or in response to a job advertisement

Storage and Deletion of Your Data

You are visiting us on our company website

We generally only process personal data if you submit it to us via the contact forms on our company website. Personal data is only processed if you have given us your consent or if processing is permitted by law. For certain services we offer on our company website, we require a minimum amount of data. We have marked these mandatory fields with an asterisk. Without this mandatory information, we cannot provide the services marked accordingly.

What data do we process from you (hereinafter "you" or "user")?

As part of your use of our company website, we process personal data, and Specifically:

Email address, first name, last name, title, address, telephone number, property details – referred to in this privacy policy as "data" or "personal data"), which you provide when using the services offered on our company website (e.g., in connection with contact requests, newsletter mailings, and market price determination ("valuation") of properties).

Please refer to the "Cookie Notice" of

Engel & Völkers GmbH, Vancouverstraße 2a, D-20457 Hamburg, Germany

Email: info@engelvoelkers.com

You can find the Cookie Notice at the bottom of our company website. ```

Purpose of Processing and Legal Basis

We process your data for the following purposes: Fulfilling contact requests (the legal basis is the performance of the contract and, in the case of the transfer of user data to other license partners of the Engel & Völkers Group (for the definition, please see section 3 below), your consent.) If applicable, fulfilling the request for a market-priced valuation of the property described by the user and the associated expressed interest in selling (the legal basis is the performance of the contract and, in the case of the user entering contact details and their transfer to a factually or geographically responsible license partner of the Engel & Völkers Group (for the definition, please see section 3 below) or to the company technically implementing the valuation, your consent.) as well as, in the case of using contact details for direct marketing, the legitimate interest in marketing our own services or your consent); Contacting you by telephone (legal basis is the performance of a contract or, in the case of using the telephone number for advertising purposes, your consent); Sending an email newsletter about our own offers as well as our own and third-party advertising to the extent permitted by law or based on consent (legal basis is either your consent or our legitimate interest in direct marketing, provided that the marketing complies with data protection and competition law requirements);

In summary:

The legal basis for processing personal data is Article 6(1)(a) GDPR if the processing is based on consent, Article 6(1)(b) GDPR if the processing is based on a (possibly pre-contractual) contractual relationship, and Article 6(1)(f) GDPR if the basis is our legitimate interest. Where processing personal data is necessary for compliance with a legal obligation to which we are subject, Article 6(1)(c) GDPR serves as the legal basis.

If the legal basis is your consent, you have the right to withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal. If the legal basis is legitimate interest, you also have the right to object, on grounds relating to your particular situation, at any time to the processing of personal data concerning you. Article 21 of the GDPR applies in this respect.

Disclosure of your personal data

We generally only disclose your personal data to third parties if this is necessary for the performance of a contract, if we or the third party have a legitimate interest in the disclosure, if there is a legal obligation to do so, or if you have given your consent. If data is transferred to third parties based on a legitimate interest, this will be explained in this privacy policy. If your contact request concerns offers from other companies within the Engel & Völkers Group, we will transmit the personal data you entered in this case to the respective company within the Engel & Völkers Group after obtaining your prior consent or – if legally permissible – on the basis of a legitimate interest. We will not disclose your personal data beyond this.

When we refer to the “Engel & Völkers Group” within this Privacy Policy, we mean the companies belonging to the Engel & Völkers Group within the meaning of Sections 15 et seq. of the German Stock Corporation Act (AktG), as well as the (master) license partners contractually affiliated directly or indirectly with this group, to which we also belong. You can find a current overview of these license partners here: https://www.engelvoelkers.com/de/unternehmen/standorte/).

Transfer of Data to Non-EEA Countries

In addition to the above paragraph “Transfer of Your Personal Data,” the following applies: Recipients of personal data may be located outside the EEA/UK. When personal data is transferred to locations outside the EEA/UK, we will, as required by law, ensure that your data protection rights are adequately protected, either because the European Commission has determined that the country to which personal data is transferred ensures an adequate level of protection (Article 45 GDPR) or the transfer is subject to appropriate safeguards (e.g., standard contractual clauses) agreed upon with the recipient by the European Commission (Article 46 GDPR), unless the GDPR provides for an exception (Article 49 GDPR). Furthermore, where necessary, we intend to agree on additional measures with the recipients to ensure an adequate level of data protection. Copies of the appropriate safeguards (to the extent we rely on them) and a list of recipients outside the EEA/UK are available upon request. Please note that these copies may be redacted to the extent necessary to protect trade secrets or other confidential information. Furthermore, where necessary, we intend to agree on additional measures with the recipients to ensure an adequate level of data protection.

You conclude a search or marketing agreement with us, request a property exposé from us, or commission us to conduct a property valuation.

What data do we process from you?

When searching for, selling, or renting a property, requesting a property exposé, or having a property valuation performed, we regularly process the following personal data from you: First name, last name, title, address, telephone number, details of your property requirements (in the case of a property search) or (in the case of property marketing or valuation) details of the property; Email address, provided you have consented to receive promotional information, in particular offers or valuations of properties, or wish to communicate by email;

and (if it involves the purchase/sale or rental of real estate) bank details, identity information, a copy of your ID (in the case of the purchase/sale of real estate), as well as land register entries, electricity, oil, and/or gas bills, general utility bills, declarations of division, condominium owners' association (WEG) minutes (resolutions), purchase agreement (in the case of the sale of real estate), or (if it involves the rental of real estate) bank details, identity information, if applicable, a CV, proof of income, proof of creditworthiness, landlord confirmation, and the rental agreement.

Purpose of processing and legal basis

We process this personal data for the following purposes:

Fulfillment of the contractual relationship or a pre-contractual legal relationship – also by independent real estate consultants cooperating with us – including invoicing and credit checks (legal basis is Art. 6 para. 1 lit. b GDPR and Art. 6 para. 1 lit. f GDPR; the legitimate interest of The legal basis for us in connection with the transfer of data to independent real estate consultants stems from the freedom to choose to also fulfill contractual relationships with independent brokers or sub-brokers. The legitimate interest in conducting credit checks stems from the legitimate interest in protecting against payment defaults. Fulfillment of a legal obligation, in particular in connection with the Money Laundering Act; (legal basis is Art. 6 para. 1 lit. c GDPR); Promotional information about properties that we or other licensed partners of the Engel & Völkers Group market (legal basis is Art. 6 para. 1 lit. f GDPR; our legitimate interest arises from the processing of personal data for the purpose of direct marketing. The legal basis is also your consent pursuant to Art. 6 para. 1 lit. a GDPR, provided that the promotional information is sent to you by email, fax, or telephone.) If the legal basis is your consent, you are entitled to withdraw your consent at any time without affecting the lawfulness of the processing carried out based on the GDPR. This does not affect the processing carried out with your consent until you withdraw it. If the legal basis is legitimate interest, you are also generally entitled to object at any time to the processing of personal data concerning you on grounds relating to your particular situation. Article 21 GDPR applies in this respect.

Transfer of Data

If your inquiry (e.g., in connection with a valuation request) concerns offers from other licensed partners of the Engel & Völkers Group, Engel & Völkers will transmit the personal data you have entered in this case to the respective company within the Engel & Völkers Group after obtaining your prior consent.

Please also refer to our information on data transfer in Section III.

Furthermore, in the context of processing a contractual relationship, we transmit personal data to contractual partners (owners, landlords, prospective buyers) and supporting service providers such as notaries, lawyers, property managers, developers, and within the framework of Credit reports or supervisory authorities (such as for anti-money laundering documentation). We may also transfer your data to third parties within the legally permissible scope. Third parties to whom we disclose your personal data, regardless of our service provision, include external advisors (e.g., lawyers and auditors), authorities within their jurisdiction to comply with legal obligations and/or protect our rights (e.g., tax office, police, public prosecutor's office, courts), potential buyers or acquirers of all or part of our assets and/or activities, and other third parties, provided you instruct us to disclose data or give your consent.

Furthermore, we only disclose your personal data to employees (permanent staff such as employees and freelance real estate consultants) and third-party companies (e.g., IT service providers, hosting providers, etc.) to which we outsource services involving data processing under a data processing agreement. has.

Transfer of Data to Non-EEA Countries

In addition to the preceding paragraph “Transfer of Your Personal Data”, the following applies:

Recipients of personal data may be located outside the EEA/UK. If personal data is transferred to locations outside the EEA/UK, we will, as required by law, ensure that your data protection rights are adequately protected, either because the European Commission has determined that the country to which personal data is transferred ensures an adequate level of protection (Art. 45 GDPR) or the transfer is subject to appropriate safeguards (e.g., Standard Contractual Clauses) agreed upon with the recipient by the European Union (Art. 46 GDPR), unless the GDPR provides for an exception (Art. 49 GDPR). Furthermore, where necessary, we intend to agree on additional measures with the recipients to ensure an adequate level of data protection. Copies of the appropriate safeguards (to the extent we rely on them) and a A list of recipients outside the EEA/United Kingdom can be requested. Please note that these copies may be redacted to the extent necessary to protect trade secrets or other confidential information.

If your inquiry relates to Engel & Völkers Group license partners outside the European Union, we will forward your data to the locally/materially responsible license partner after obtaining your consent.

We will search for a property for you together with another Engel & Völkers license partner (“referral”)

If we search for a property for you together with another license partner, your data will only be transferred based on your prior consent. Please note that both we, as your initial contact, and the Engel & Völkers Group license partner to whom your data is referred, Your personal data is processed. Both we and this licensed partner are independently responsible for the respective data processing. We and this other licensed partner do not have access to each other's data and do not process your data jointly. If you wish to assert your data subject rights, please check beforehand whether you wish to assert them against us or against the other licensed partner of the Engel & Völkers Group who also processes your data.

For information on how we process your data in connection with the marketing of your property, what rights you have in this context, and who your contact persons are should you wish to assert your data subject rights, please refer to the above explanations.

You are applying unsolicited or in response to a job advertisement

What data do we process from you?

If you apply to us via our website or via a job advertisement, we process your name, address, telecommunications, and Application data. Providing your address and telecommunications data, which are listed as mandatory fields, is necessary so that we can contact you regarding your application and process it. Purpose of processing and legal basis We process your personal data for the following purposes: ... GDPR).

Furthermore, we process your personal data based on your prior consent to inform you about interesting job opportunities (legal basis is Art. 6 para. 1 lit. a GDPR).

If the legal basis is your consent, you are entitled to withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal. If the legal basis is legitimate interest, you are also generally entitled to object to the processing of personal data concerning you at any time on grounds relating to your particular situation. Art. 21 GDPR applies in this respect.

We need your personal data to fulfill the processing purposes listed above. You are free not to provide us with any personal data. In this case, we will not be able to enable you to participate in the application process for open positions.

Disclosure of Data

Your personal data will only be disclosed to third parties if this is necessary for the performance of a contract, if we or the third party have a legitimate interest in the disclosure, if there is a legal obligation to do so, or if you have given your consent. If data is transferred to third parties based on a legitimate interest, this will be explained in this privacy policy.

If you applied via the global online job portal of Engel & Völkers Holding GmbH, your application documents were forwarded to us by Engel & Völkers Holding GmbH. You learned how Engel & Völkers Holding GmbH processes your personal data during the application process and can review this information at any time on the relevant Engel & Völkers Holding GmbH website via the global online job portal.

Transfer of data to non-EEA countries

In addition to the preceding paragraph "Transfer of your personal data," the following applies: The following:

Recipients of personal data may be located outside the EEA/UK. If personal data is transferred to locations outside the EEA/UK, we will, as required by law, ensure that your data protection rights are adequately protected, either because the European Commission has determined that the country to which personal data is transferred ensures an adequate level of protection (Art. 45 GDPR) or the transfer is subject to appropriate safeguards (e.g., standard contractual clauses) agreed upon with the recipient by the European Union (Art. 46 GDPR), unless the GDPR provides an exception (Art. 49 GDPR). Furthermore, where necessary, we intend to agree on additional measures with the recipients to ensure an adequate level of data protection. Copies of the appropriate safeguards (to the extent we rely on them) and a list of recipients outside the EEA/UK are available upon request. Please note that these copies may be redacted to the extent necessary to protect trade secrets or other confidential information. is.

Storage and Deletion of Your Data

We store your personal data for the period necessary to achieve the purposes for which the data is collected and further processed, including any retention period required by applicable laws (e.g., maintaining accounting records).

In the context of application processes that do not result in employment, your data is routinely stored for six months for documentation purposes and then deleted or destroyed, along with the documents you submitted. With your consent to the processing of your data for future application processes, we will retain it for a correspondingly longer period.