Privacy Policy

● Sending an email newsletter about our own offers as well as our own and third-party advertising to the extent permitted by law or based on your consent (the legal basis is either your consent or our legitimate interest in direct marketing, as long as the marketing is carried out in compliance with data protection and competition law requirements);

In summary:

The legal basis for the processing of personal data is Art. 6 I, sentence 1, letter a, GDPR, provided the processing is based on consent, Art. 6 I, sentence 1, letter b, GDPR, provided the processing is based on a (possibly pre-contractual) contractual relationship, and Art. 6 I, sentence 1, letter f, GDPR, provided the basis is our legitimate interest. If the processing of personal data is necessary to fulfill a legal obligation to which we are subject, Art. 6 I, sentence 1, letter c, GDPR serves as the legal basis.

If the legal basis is your consent, you are entitled to revoke your consent at any time without affecting the legality of the processing of your personal data carried out on the basis of the consent until the revocation. If the legal basis is legitimate interest, you are also generally entitled to object to the processing of personal data concerning you at any time for reasons arising from your particular situation. Art. 21 GDPR applies in this respect.

3. Disclosure of your personal data

Your personal data will generally only be disclosed to third parties if this is necessary to fulfill the contract, if we or the third party have a legitimate interest in the disclosure, if there is a legal obligation, or if you have given your consent. If data is transmitted to third parties based on a legitimate interest, this will be explained in this privacy policy.

If your contact request contains offers from other Engel & If the data processing concerns the Engel & Völkers Group, we will transmit the personal data you have entered to the respective company within the Engel & Völkers Group with your prior consent or – where legally permissible – on the basis of a so-called legitimate interest. We will not share your personal data beyond this.

When we refer to the "Engel & Völkers Group" within this privacy policy, we mean the companies belonging to the Engel & Völkers Group within the meaning of Sections 15 et seq. of the German Stock Corporation Act (AktG), as well as the (master) license partners contractually affiliated directly or indirectly with this group, to which we also belong. You can find a current overview of these license partners here: https://www.engelvoelkers.com/de/unternehmen/standorte/).

4. Transfer of data to non-EEA countries

In addition to the above paragraph "Disclosure of your personal data", the following applies:

The recipients of personal data may be located outside the EEA/UK. If personal data is transferred to locations outside the EEA/UK, we will, as required by law, ensure that your data protection rights are adequately protected, either because the European Commission has decided that the country to which personal data is transferred ensures an adequate level of protection (Art. 45 GDPR) or the transfer is subject to appropriate safeguards (e.g., standard contractual clauses) of the European Union agreed with the recipient (Art. 46 GDPR), unless the GDPR provides an exception (Art. 49 GDPR). In addition, we intend, where necessary, to agree additional measures with recipients to ensure an adequate level of data protection. Copies of the appropriate safeguards (to the extent we rely on them) and a list of recipients outside the EEA/UK can be requested. Please note that these copies may be redacted to the extent necessary to protect trade secrets or other confidential information.

II. You conclude a search or marketing contract with us, request an exposé from us, or commission us to conduct a property valuation.

1. What data do we process from you?

When searching for, selling, or renting a property, requesting an exposé, or during a property valuation, the following personal data is regularly processed:

● First name, last name, title, address, telephone number, information about the property you are looking for (in the case of a property search) or (in the case of property marketing or property valuation) information about the property;

● Email address, if you have agreed to receive promotional information, in particular regarding offers or valuations of real estate, or if you wish to receive communication via email;

● and (if it concerns the purchase/sale or rental of real estate) bank details, identity information, ID copy (in the case of the purchase/sale of a property) as well as land register, electricity, oil and/or gas bills, general itemized cost statements, declarations of division, condominium protocols (resolutions), purchase agreement (in the case of the sale of a property) or (if it concerns the rental of a property) bank details, identity information, if applicable, CV, proof of salary, proof of creditworthiness, landlord confirmation, rental agreement.

2. Purpose of processing and legal basis

We process this personal data for the following purposes:

● Fulfillment of the contractual relationship or a pre-contractual legal relationship - also through Independent real estate consultants cooperating with us – including billing and credit checks (the legal basis is Art. 6 I lit. b. GDPR and Art. 6 I lit. f. GDPR; our legitimate interest in sharing data with independent real estate consultants stems from the freedom to choose to also fulfill contractual relationships with independent brokers or sub-brokers. The legitimate interest in conducting credit checks stems from the legitimate interest in protecting against bad debts.);

● Fulfillment of a legal obligation, particularly in connection with the Money Laundering Act; (the legal basis is Art. 6 I lit. c. GDPR);

● Advertising information about properties that we or other license partners of the Engel & Völkers Group market (the legal basis is Art. 6 I lit. f. GDPR; our legitimate interest arises from the processing of personal data for the purpose of direct marketing. The legal basis is also your consent in accordance with Art. 6 I a. GDPR). provided that the promotional information is sent to you by email, fax, or telephone.)

If the legal basis is your consent, you are entitled to revoke your consent at any time without affecting the legality of the processing carried out on the basis of the consent until the revocation. If the legal basis is legitimate interest, you are also generally entitled to object to the processing of personal data concerning you at any time for reasons arising from your particular situation. Art. 21 GDPR applies in this respect.

3. Disclosure of data

If your inquiry (e.g., in connection with an evaluation request) concerns offers from other license partners of the Engel & Völkers Group, Engel & Völkers will forward the In this case, the personal data you provide will be transferred to the respective company within the Engel & Völkers Group with your prior consent.

In this context, please also read our information on transfer in Section III.

Furthermore, as part of the processing of a contractual relationship, we transfer personal data to contractual partners (owners, landlords, search clients) and supporting service providers such as notaries, lawyers, property managers, developers, as well as for credit reports or to regulatory authorities (such as money laundering documentation). We may also transfer your data to third parties within the scope of what is legally permissible. Third parties to whom we transfer your personal data, independent of our service provision, include external consultants (e.g., lawyers and auditors), authorities within the scope of their jurisdiction to comply with legal obligations and/or to protect our rights (e.g., tax authorities, police, public prosecutors, courts), and potential buyers or acquirers of all or part of our assets. and/or activities, as well as other third parties, provided you instruct us to share data or give your consent.

In addition, we will only share your personal data with employees (permanent employees such as employees and freelance real estate consultants) and third-party companies (e.g., IT service providers, hosting providers, etc.) to whom we have outsourced processing operations.

4. Sharing of data to non-EEA countries

In addition to the above paragraph "Sharing your personal data," the following applies:

The recipients of personal data may be located outside the EEA/UK. If personal data is transferred to locations outside the EEA/UK, we will, as required by law, required, ensure that your data protection rights are adequately protected, either because the European Commission has decided that the country to which personal data is transferred ensures an adequate level of protection (Art. 45 GDPR) or the transfer is subject to appropriate safeguards (e.g., standard contractual clauses) of the European Union agreed with the recipient (Art. 46 GDPR), unless the GDPR provides an exception (Art. 49 GDPR). In addition, we intend, where necessary, to agree on additional measures with the recipients to ensure an adequate level of data protection. Copies of the appropriate safeguards (to the extent we rely on them) and a list of recipients outside the EEA/UK can be requested. Please note that these copies may be redacted to the extent necessary to protect trade secrets or other confidential information.

If your request relates to license partners of the Engel & Völkers Group outside the European Union, we will transfer your data to the locally / the relevant license partner.

III. We are looking for a property for you together with another Engel & Völkers license partner ("referral")

If we are looking for a property for you together with another Engel & Völkers license partner, your data will only be transferred based on your prior consent. Please note that both we, as your initial contact, and the Engel & Völkers Group license partner to whom your data is transferred process your personal data. Both we and this license partner are independently responsible for the respective data processing. We and this other license partner do not have access to each other's data and do not process your data jointly. If you wish to assert your data subject rights, please check in advance whether you wish to assert these rights against us or the other Engel & Völkers license partner. Group, which also processes your data.

How we process your data in connection with the marketing of your property, what rights you have in this regard, and who your contact persons are should you wish to assert your data subject rights, please refer to the above information.

IV. You are applying speculatively or in response to a job advertisement

2. Purpose of processing and legal basis

If the legal basis is your consent, you are entitled to revoke your consent at any time, without affecting the legality of the processing carried out on the basis of the consent until the revocation. If the legal basis is legitimate interest, you are also generally entitled to object to the processing of personal data concerning you at any time for reasons arising from your particular situation. In this respect, Art. 21 applies. GDPR.

3. Transfer of data

3. Transfer of data

Your personal data will generally only be transferred to third parties if this is necessary to fulfill the contract, if we or the third party have a legitimate interest in the transfer, if there is a legal obligation, or if you have given your consent. If data is transferred to third parties based on a legitimate interest, this will be explained in this privacy policy.

4. Transfer of data to non-EEA countries

In addition to the above paragraph "Transfer of your personal data", the following applies: The recipients of personal data may be located outside the EEA/UK. If personal data is transferred to locations outside the EEA/UK, we will, as required by law, ensure that your data protection rights are adequately protected, either because the European Commission has decided that the country to which personal data is transferred ensures an adequate level of protection (Art. 45 GDPR) or the transfer is subject to appropriate safeguards (e.g., standard contractual clauses) of the European Union agreed with the recipient (Art. 46 GDPR), unless the GDPR provides an exception (Art. 49 GDPR). In addition, we intend, where necessary, to agree on additional measures with recipients to ensure an adequate level of data protection. Copies of the appropriate safeguards (to the extent we rely on them) and a list of recipients outside the EEA/UK can be requested. Please note that these copies may be redacted to the extent necessary to protect trade secrets or other confidential information.

5. Storage and deletion of your Data

We store your personal data for the time necessary to achieve the purposes for which the data is collected and further processed, including any retention period required by applicable law (e.g., retention of accounting records).

In the context of application processes that end without employment, your data will generally be stored for a further six months for documentation purposes and then deleted or destroyed, along with any documents sent to us. With your consent to the processing of the data for future application processes, we will also retain it for a correspondingly longer period.